We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.
The MyMiX app supports the following languages including Arabic, simplified Chinese, traditional Chinese, Croatian, Danish, Dutch, French, German, Greek, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian and Spanish.
Please note that some lesser-used languages may not have been fully translated following the first release of the mobile application.
Note: this will change when MyMiX with tracking capability is released later this year. The tracking will work offline and upload when back in coverage but the driver still will not be able to see any information regarding their driving performance.
Driver scores are collected and calculated across a 7-day period (excluding current day), and then ranked in order of best to worst.
If two drivers have exactly the same score, their rank will be determined according to how the sort algorithm has sifted the data. Therefore, one may be 2nd and the other 3rd. Keep in mind that the sort algorithm goes into decimals so exact scores are possible but highly unlikely.
Drivers are only ranked against other, currently active drivers. For example, if a driver is on leave the number of active drivers will be less in terms of the group against which the driver is ranked.
United States 
United Kingdom 
South Africa 
Brasil 
Australia 
Middle East 
Latin America 
France