MyMiX FAQ

Auto login is implemented on the MyMiX mobile app. If the user explicitly logs out, they will need to log in and check the relevant box again.

We support Android devices running Android 4.0.3 and higher as well as Apple devices running iOS 11+ and higher.

The MyMiX app supports the following languages including Arabic, simplified Chinese, traditional Chinese, Croatian, Danish, Dutch, French, German, Greek, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian and Spanish.

Please note that some lesser-used languages may not have been fully translated following the first release of the mobile application.

Data usage, internal storage size and memory usage can be viewed on the driver’s Android phone or iPhone in the Settings menu.

No, coverage is required.

Note: this will change when MyMiX with tracking capability is released later this year.  The tracking will work offline and upload when back in coverage but the driver still will not be able to see any information regarding their driving performance.

Driver scores are collected and calculated across a 7-day period (excluding current day), and then ranked in order of best to worst.

If two drivers have exactly the same score, their rank will be determined according to how the sort algorithm has sifted the data. Therefore, one may be 2^nd and the other 3^rd. Keep in mind that the sort algorithm goes into decimals so exact scores are possible but highly unlikely.

Drivers are only ranked against other, currently active drivers. For example, if a driver is on leave the number of active drivers will be less in terms of the group against which the driver is ranked.

It uses the last 7 days (excluding the current day) and it is calculated up to the end of the previous day at midnight.

No trips. In other words, the driver has not travelled any amount of distance during the 7 day time period.