Frequently asked questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

MiX IntegrateTM FAQ

  • What is MiX Integrate?

    MiX Integrate is an integration platform enabling the transfer of data for use outside of MiX Fleet Manager. The integration consists of RESTful APIs as well as data feed mechanisms to support specific use cases.

  • How do I start integrating?

    In order to commence your integration, you will need two sets of credentials, which are aligned with our framework. A Customer Success Manager can assist in setting up the credentials. Firstly, you will receive and email to state that the application has been registered. You will then need to click on the “View Integrated Application” link in that email to view your unique Client ID and Client Secret. After clicking the link, a new tab will open in the default web browser and display the Client ID and Client Secret which you will need to capture and store in a safe place.
  • What data is available from MiX Integrate?

    MiX Integrate includes swagger documentation for all endpoints that are currently available. This includes positional, event, and trip data as well as driver and asset data amongst others. The swagger documentation also provides a sample of properties that are available as part of the specific method thus providing further insight into exactly what is returned.
  • How can I get support on MiX Integrate?

    The MiX Integrate documentation includes key developer documentation as well as links to sample code. Support teams are available via the regional support channels in order to address integration questions as well as any issues that may be encountered. The MiX Help Centre also includes an Integrate community in which MiX Integrate users and support teams share topics that can further help others when attempting to conduct similar integrations.

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