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Swans Travel Limited

Founded in 1978, Swans Travel Limited is a family-owned vehicle hire company specialising in providing coach, chauffeur and taxicab services throughout the UK. As an ISO 9001 quality accredited business, they believe in efficient management solutions that support safe, secure and superior customer service.
With the primary goal to improve the safety of their vehicles, drivers and customers, Swans Travel came to MiX seeking an all-in-one telematics solution offering live vehicle tracking, driver behaviour monitoring and data capturing tools to enhance their fleet performance.
"We chose MiX by Powerfleet because they had the best sales team and their overall performance has been excellent. The reporting system is clean and easy to understand. Both the camera system and reporting have been an upgrade from our last systems."
Peter Weston, Operations Manager, Swans Travel Limited.

To achieve their goal of improving driver performance and subsequently, safety on the road, MiX by Powerfleet assessed Swans Travel’s fleet management system and implemented a comprehensive, customised solution to suit their needs. This included MiX Fleet Manager software integrated with MiX 4000, as well as MiX Vision, MyMiX, RIBAS and MiX 3D.

With these solutions in tow, Swans Travel was able to track their vehicles and monitor their drivers in real-time to identify risks, poor driving behaviour and more. Thanks to in-depth data collection and reporting, the company gained insight into key areas for improvement that allowed them optimise their fleet through in-cab alerts, driver safety workshops and performance review tools. 

Within 6 to 12 months of implementing MiX’s solutions, Swans Travel saw a significant improvement in driver behaviour. A reduction in harsh braking, harsh acceleration and excessive idling also lead to a reduction in fuel consumption that further optimised their operation. Additionally, MiX by Powerfleet’ technology helped overhaul the company’s customer service by providing clients with real-time updates and feedback about journeys and trips.

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MiX Telematics

21 February 2023

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