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MiX Knowledge Hub

Access all your learning needs

Knowledge Hub

Explore a diverse range of videos, tutorials, and helpful articles tailored to your needs with our easy-to-navigate Knowledge Hub.

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MiX Dot Grid MiX Knowledge Hub
Getting Started With

MiX by Powerfleet

Maximize the potential of MiX by Powerfleet's innovative products and services with our comprehensive training videos. Gain valuable insights on harnessing the power of telematics to enhance fleet management, improve driver safety, and optimize operational efficiency.

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Get the Support You Need

MiX Help Center

Follow these steps to access MiX Help Center, find information, and get support for MiX by Powerfleet products.
  • Navigate

    Visit MiX Help Center or click the question mark in MiX Fleet Manager.

  • Browse the Help Center

    Browse

    Use the search bar to find articles or browse categories.

  • Discover the MiX Help Center

    Discover

    Open an article for detailed information.

  • Open a request on the MiX Help Center

    Request

    If needed, click "Submit a request" for further assistance.

Access the Help Center

Coming Soon

MiX Learn Lab

Get access to in-depth learning resources. Coming soon.
News and Resources

What’s Trending

Discover the latest news and trending topics in telematics.

Latest Articles

White Papers

Have you heard about this?

Top 4 Dashcam Benefits

Watch the Video

Got an Idea - MiX by Powerfleet
We want to hear from you

Got an Idea?

We value your opinion as our esteemed partners and believe that strong partnerships are built on open communication and mutual growth, and that's why we encourage your valuable feedback.

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Frequently Asked

Questions

If you have any other questions or would like to learn more please get in touch.
When your MiX Fleet Manager account is initially set up, you will receive an email to verify the account and create a password. You can always reset the password using the ‘forgot password’ option on the login screen.
Use the reporting suite in MiX Fleet Manager to generate reports on a variety of data such as trips, movements, fuel, HOS, Events, Driver performance, etc. View in CSV, Excel, PDF, or in the browser. Also can create scheduled subscriptions for reports & create custom PowerBI or Excel reports using MiX Insight Agility or Self-Service Analytics.
With MiX by Powerfleet, you gain valuable insights into your fleet's fuel consumption patterns in real-time. This visibility enables you to proactively identify inefficiencies and make data-driven decisions to reduce fuel usage. Our solutions monitor factors like idling and speeding to help you optimize fleet operations and enhance fuel efficiency. We also offer driver behavior monitoring tools, like MyMiX, which promote safer and more efficient driving practices. By encouraging positive driver behaviors, you can further contribute to fuel savings and improve overall fleet performance.
MiX by Powerfleet caters to businesses of all sizes, including small fleets. Our scalable platform offers features such as GPS tracking, driver behavior monitoring, and comprehensive reporting. We provide personalized support to help optimize small fleet operations and achieve efficiency.
Yes, the security of your data is a top priority for MiX by Powerfleet. We utilize industry-standard encryption and data protection measures to ensure the confidentiality and integrity of your information. Additionally, we are compliant with relevant data privacy regulations to safeguard your data.
Support queries can be submitted from the help option in MiX Fleet Manager, or submitting a ticket directly through MiX Help Center.
You can access the MiX by Powerfleet Help Center by visiting our website at https://mixhelpcentre.mixtelematics.com. The Help Center provides a comprehensive knowledge base with articles, guides, and tutorials to assist you in using our products and resolving any issues you may encounter.

Visit Help Center

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Sustainability

WE ARE COMMITTED TO
GLOBAL FLEET SUSTAINABILITY

Here at MiX by Powerfleet, we are committed to reducing CO2 emissions
by optimizing fleet operations for our customers to support planet-saving
and futureproofing environmental efforts across the globe.

Improve Fleet Sustainability Now

THE Complete GUIDE TO FLEET SUSTAINABILITY

Learn more about how targeted telematics can result in a significant reduction in operational costs and an increase in fleet sustainability by helping you to economize on fuel and minimize harmful CO2 emissions.
What you can expect from MiX’s Fleet Sustainability Playbook:
    How can telematics help fleet sustainability?
    Global challenges and industry trends
    Innovative technologies on the horizon
    A word from MiX leaders on fleet sustainability

DOWNLOAD PLAYBOOK

Stefan Joselowitz

CEO & Founder of MiX by Powerfleet

“We believe in building long-term partnerships that create an environment in which our customers can operate more sustainably by using fleet management technology to reduce their CO2 emissions."

Stefan Joselowitz

CEO & Founder of MiX by Powerfleet

“We believe in building long-term partnerships that create an environment in which our customers can operate more sustainably by using fleet management technology to reduce their CO2 emissions."

Learn more about how fleet management
can support Electric Fleets

Download our eBook where we delve into the pros and cons when transitioning to EV fleets.

DOWNLOAD E-Book

CUSTOMER SATISFACTION

Our customers play a pivotal role in keeping economies running. We are committed to improving their fleet sustainability by reducing their impact on the environment using fleet telematics. Helping them to reduce operational costs and deliver on their green goals is one of our key business drivers.
BY PARTNERING WITH MiX by Powerfleet, OUR CUSTOMERS HAVE
ELIMINATED TONNES OF HARMFUL CO2 EMISSIONS.
  • SAV AND MIX: AN AWARD-WINNING PARTNERSHIP

    SAV chose MiX by Powerfleet to help create a sustainability strategy for fleet fuel consumption, enhance environmental efficiency and improve safety. In its first year, the environmental services provider succeeded in reducing its carbon emissions by 400 tonnes.

    Read More

  • DS SMITH SAW SIGNIFICANT FUEL SAVINGS WITH MIX

    Within six months of implementation, UK-based transport and logistics company, DS Smith, saw remarkable improvements in driver behaviour, fuel consumption and safety.

    Read More

AN ANNUAL IMPACT OF 540,000 TONNES OF CO2 SAVED
GLOBALLY THROUGH MIX SUSTAINABILITY SOLUTIONS.

85%

REDUCTION IN HARSH BRAKING

73%

REDUCTION IN HARSH ACCELERATION

93%

REDUCTION IN SPEEDING

61%

REDUCTION IN IDLE TIME

16%

IMPROVEMENT IN FUEL ECONOMY

CUSTOMER SUCCESS STORIES

  • DS Smith

    Public Transport

  • European Projects
  • Dreams

    Transport & Distribution

  • ITA Transportes

    Transport & Distribution

WHY CHOOSE MiX by Powerfleet TO IMPROVE
THE SUSTAINABILITY OF YOUR FLEET?

  • GLOBAL LEADER IN CONNECTED FLEET TELEMATICS ACCORDING TO ABI RESEARCH
  • UNPARALLELED GEOGRAPHIC COVERAGE IN MORE THAN 120 COUNTRIES
  • SPECIALIZING IN KEY VERTICAL SEGMENTS
  • LEADING USER EXPERIENCE AND USER INTERFACE VIA AN AWARD-WINNING SAAS PLATFORM
  • 98% CUSTOMER RETENTION RATE
  • MORE THAN 25 YEARS’ INDUSTRY EXPERIENCE
  • 4000+ GLOBAL FLEET CUSTOMERS
  • 130+ CHANNEL PARTNERS
  • WE MOVE THE WORLD FORWARD BY CONNECTING AND PROTECTING CUSTOMERS’ FLEET OPERATIONS
  • TECHNOLOGY THAT HELPS SAVE 540,000 TONS OF CO2 ANNUALLY
  • HELPING TO AVERT 23,500 COLLISIONS PER YEAR
  • SOLUTIONS THAT ACHIEVE SAFETY, SUSTAINABILITY, COMPLIANCE AND EFFICIENCY TARGETS

EXPERIENCE MiX by Powerfleet’ FLEET SUSTAINABILITY SOLUTIONS FOR YOURSELF

All our departments comprise of highly skilled staff who are passionate about customer service and technically familiar with every one of the MiX by Powerfleet products. This includes the entire range of fleet management software and service offerings and all the hardware devices that MiX by Powerfleet designs and manufactures. Fill out the form below to learn more ways our experts can help you achieve your sustainability goals with a sustainable fleet management strategy.

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Thank You

THANK YOU

FOR CONTACTING MiX by Powerfleet

Check Box - MiX by Powerfleet Envelope - MiX by Powerfleet
One of our sales representatives will contact you shortly regarding your message.
You should receive a confirmation email shortly.
Tip: If you don’t see the email in about 10 minutes, please check your spam filter.

not what you are looking for?

Select the appropriate department below for a speedy response.

contact our offices

  • MiX by Powerfleet North America

    750 Park of Commerce Blvd Ste 100, Boca Raton, FL 33487, United States
    Tel: +1 877 585 1088

  • MiX by Powerfleet Brazil

    Av. Marquês de São Vicente, 1619 - Sala 2622 - Várzea da Barra Funda, São Paulo - SP, 01139-003, Brazil,
    Tel: +55 11 3393 8111

  • MiX by Powerfleet Europe Ltd

    MiX by Powerfleet Europe Limited

    Office 5, Basepoint, Rivermead Drive, Westlea, Swindon, SN5 7EX

    Tel: +44 179 350 0100

  • MiX by Powerfleet Europe

    6180 Knights Court, Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB, United Kingdom
    Tel: +44 121 717 5360

  • MiX by Powerfleet International

    Blaauwklip Office Park 2, Corner Strand and Webersvallei Road, Stellenbosch, 7600
    Tel: +27 21 880 5500

  • MiX by Powerfleet Africa

    Waterfall Office Park, UNIT 8 Howick Cl, Midrand, 1685
    Tel: +27 11 654 8000

  • MiX by Powerfleet Middle East

    6 EA, 610, Al Quds Rd, Dubai, United Arab Emirates
    Tel: +9714 204 5650

  • MiX by Powerfleet Australasia

    281 Hay St, Subiaco WA 6008, Australia
    Tel: +61 8 9388 5800

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Thank You (2)

THANK YOU

for contacting MiX by Powerfleet

Check Box - MiX by Powerfleet Envelope - MiX by Powerfleet
One of our sales representatives will contact you shortly regarding your message.
You should receive a confirmation email shortly.
Tip: If you don’t see the email in about 10 minutes, please check your spam filter.

not what you are looking for?

Select the appropriate department below for a speedy response.

contact our offices

  • MiX by Powerfleet North America

    750 Park of Commerce Blvd Ste 100, Boca Raton, FL 33487, United States
    Tel: +1 877 585 1088

  • MiX by Powerfleet Brazil

    Av. Marquês de São Vicente, 1619 - Sala 2622 - Várzea da Barra Funda, São Paulo - SP, 01139-003, Brazil,
    Tel: +55 11 3393 8111

  • MiX by Powerfleet Europe Ltd

    MiX by Powerfleet Europe Limited

    Office 5, Basepoint, Rivermead Drive, Westlea, Swindon, SN5 7EX

    Tel: +44 179 350 0100

  • MiX by Powerfleet Europe

    6180 Knights Court, Solihull Parkway, Birmingham Business Park, Birmingham B37 7YB, United Kingdom
    Tel: +44 121 717 5360

  • MiX by Powerfleet International

    Blaauwklip Office Park 2, Corner Strand and Webersvallei Road, Stellenbosch, 7600
    Tel: +27 21 880 5500

  • MiX by Powerfleet Africa

    Waterfall Office Park, UNIT 8 Howick Cl, Midrand, 1685
    Tel: +27 11 654 8000

  • MiX by Powerfleet Middle East

    6 EA, 610, Al Quds Rd, Dubai, United Arab Emirates
    Tel: +9714 204 5650

  • MiX by Powerfleet Australasia

    281 Hay St, Subiaco WA 6008, Australia
    Tel: +61 8 9388 5800

Help Center, MiX Fleet Manager, Customer Service

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Channel Partners

MiX by Powerfleet

Our Channel Partners

Browser our channel partners or sign up using the buttons below.

Our Channel Partners map

  • ALI BIN ALI TECHNOLOGY SOLUTIONS (ABA TS)

    REGION: Middle East

    COUNTRY: Qatar

    CITY: Doha

    TELEPHONE: +974 4 4056704

    http://www.alibinali.com

  • BLTCC QATAR

    REGION: Middle East

    COUNTRY: Qatar

    CITY: Doha

    TELEPHONE: +974 44322538

    www.binlori.com

  • EMUS EMNIYETLI ULASIM SISTEMLERI LTD. STI

    REGION: Middle East

    COUNTRY: Turkey

    CITY: Ankara

    TELEPHONE: +90 312 468 95 12

  • FIRST INFORMATION TECHNOLOGIES (FIT) - SAUDI ARABIA

    REGION: Middle East

    COUNTRY: Saudi Arabia

    CITY: Dammam

    TELEPHONE: +966 3 832-1333

    www.fitgps.com

  • FLEET TRACKING TECHNOLOGIES CO. LTD.

    REGION: Middle East

    COUNTRY: Saudi Arabia

    CITY: Al Khobar

    TELEPHONE: +966 3 8010363

    www.ftt.com.sa

  • FMSI OMAN

    REGION: Middle East

    COUNTRY: Oman

    CITY: Muscat

    TELEPHONE: +968 2 4567312

    http://www.fms-international.com/

  • FMSI UAE

    REGION: Middle East

    COUNTRY: UAE

    CITY: Abu Dhabi

    TELEPHONE: +971 2 6412526

    http://www.fms-international.com/

  • KCA GLOBAL-KUWAIT

    REGION: Middle East

    COUNTRY: Kuwait

    CITY: Fahaheel

    TELEPHONE: +965 9755 1148

    www.kcaglobal.com

  • SETER SARL & SETER OFFSHORE SAL

    REGION: Middle East

    COUNTRY: Lebanon

    CITY: Beirut

    TELEPHONE: +961 1 894489

    www.seter.com/

  • BTS Fleet

    REGION: Middle East

    COUNTRY: Kazakhstan

    CITY: Tengiz

    TELEPHONE: +7 7122 30 39 33

    httsp://www.bts-fleet.com

Become A Partner

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Home - ME - FML - MiX by Powerfleet

A Global Leader In

Fleet And Mobile Asset Management Solutions

  • Powerfleet & MiX by Powerfleet
    Powerfleet & MiX by Powerfleet Announce Transformative Business Combination.

    Read more

  • KPI Dashboards
    MiX KPI Manager
    Introducing the newly launched MiX KPI Manager. Set KPI targets and actively monitor progress for proactive fleet management at your fingertips.

    Read more

  • Just launched!
    The latest in video telematics technology to streamline your dashcam needs..

    Read more

Why Should You Choose MiX by Powerfleet
For  Your Fleet?

MiX by Powerfleet develops and implements connected fleet and mobile asset management solutions for customers across the globe. We focus our energy on creating hardware and software that is specific to our customers’ requirements and aim to build long-term partnerships.
No matter how big or small your fleet is, which vehicles or assets you own or in which industry you operate, we have the expertise to solve your unique problems and upgrade your fleet operations using state-of-the-art data collection methods and intelligent reporting.
Over 120
countries
Decades of
experience
Award
Winning
24/7 Customer
Support

Fleet & Asset Management

How can MiX by Powerfleet help you?

Talk to us

  • Keep vehicles serviced and safe for the road.

    Monitor driver fatigue and distraction.

    Monitor driver performance and implement a scoring system.

    Develop and apply targeted driver training programs and customized safety policies.

  • Enhance route planning and real-time delivery scheduling.

    Lessen carbon emissions and environmental impact.

    Reduce fuel costs and usage by identifying and correcting inefficient driver behaviors.

    Optimize vehicle uptime by monitoring licensing and scheduling pre-emptive maintenance electronically.

  • Gain access to accurate electronic records on region-specific compliance requirements.

    Track maintenance and licensing to ensure vehicles are roadworthy and safe.

    Ensure drivers are trained, certified and fit to work.

    Get real-time notifications and alerts regarding violations and compliance obligations.

  • Reduce asset theft and abuse via real-time and historical tracking.

    Implement video monitoring to assess unsafe driver behavior and road risks.

    Identify drivers to protect your fleet against misuse.

    Implement vehicle access control and geofencing.

  • Monitor fuel use

    Fleet management for EVs

    Energy management

    Data management

    Driver monitoring


Dashboard-Cameras

Video-based
Fleet Management

70 %
Seatbelt
Usage
-60 %
Vehicle
Collisions
-65 %
Driver
Speeding
-80 %
Driver
Distraction
Frost & Sullivan’s 2020 video telematics white paper cites that video telematics can lower driver distraction by 80%, reduce speeding by 65%, increase seatbelt use by 70% and reduce collisions by 60%.

Talk to us

Award-winning

Proven leader in
Fleet Management

MiX by Powerfleet has been globally recognized as a telematics trailblazer for decades.
  • Geographical
    Coverage

    1st Place

  • User
    Interface

    1st Place

  • Technology
    Development

    1st Place

  • User
    Experience

    1st Place

ABI Research’s Commercial Telematics Vendors study placed MiX by Powerfleet in 1st place in terms of geographical coverage and vehicle, driver and cargo monitoring and in equal 1st place in the categories of technology development, user interface and user experience.
Proven Leaders in Fleet Management

Get in Touch

  • Leader


  • Top Innovator


  • Top Implementer


  • Vertical Segments

    Leader

  • Vehicle, Driver and Cargo Monitoring

    Leader

MiX Is Rated A Global Leader By Abi Research

ABI Research, commercial telematics vendors competitive ranking, QTR 3, 2022

Software

Solutions
For All Fleets

We stay ahead of the curve by listening to the unique needs of our customers and keeping up with the latest technology.
Our offerings include:
  • All-inclusive fleet management solutions

  • Vehicle tracking

  • Mobile and fixed asset management

  • Road-facing, driver-facing and external dash cams

  • Electronic login devices

  • In-cab displays

  • Journey management

  • Hours of service management

  • AI-powered reporting suite

  • Driver engagement apps

  • Other...

TRUSTED FLEET TELEMATICS COMPANY

Our Customers Get
Tangible Results

See for yourself:
  • Nottingham Transport

  • SAV

  • Wincanton

  • Dreams

  • Cardiff Bus

  • DS Smith

  • Transmec Group

  • Linde

  • Wincanton - Customer Testimonial - MiX by Powerfleet
    Wincanton

    Transport & Logistics

    MiX by Powerfleet understood our objective of becoming safer and helped to improve our drivers’ behaviour by providing them with the motivation to change. MiX has a number of tools that help with behavioural change and we’ve seen significant efficiency savings since implementation.
  • Iberdrola - Customer Testimonial - MiX by Powerfleet
    Iberdrola

    Renewable Energy

    MiX provides Iberdrola Group with a global and comprehensive solution, allowing us to make the most of a Telematics tool by sharing technical and management expertise, professional skills, and operational experience across diverse businesses and countries. Through MiX by Powerfleet intelligence solution Iberdrola has identified the appropriate levers to address vehicle fleet optimization and electrification challenges towards sustainability and reduction of carbon emissions, making it one of the key platforms for achieving our global goals.
    Antonio Collada Banderas, Global Head of Business Services, Iberdrola
  • Nottingham - Customer Testimonial - MiX by Powerfleet
    Nottingham

    Public Transport

    The data that MiX by Powerfleet provides gives us valuable insight into driver behaviors. Using this in-depth data, we were able to develop expert training and incentive programs for our drivers. This is without doubt helping us in our aim to carry on being an industry-recognized leader in our field.
  • Dunns - Customer Testimonial - MiX by Powerfleet
    Dunns

    Oil & Gas

    After implementing the MiX by Powerfleet solution, our driver behavior score improved by 98.7%, something that was way beyond our expectations. Our vehicle maintenance costs have reduced significantly, giving us a saving of over $40,000 on suspension repairs alone. For our bigger clients, safe driving habits are of paramount importance and the ability to identify unruly operator behavior with the assistance of MiX’s technology has helped us retain them for continued future success.
  • Cardiff Bus - Customer Testimonial - MiX by Powerfleet
    Cardiff Bus

    Public Transport

    MiX by Powerfleet has added value to our fleet processes, which has enabled us to keep our vehicles on the road and operate a safer, more reliable fleet for customers and drivers alike.
  • ITA Transportes - Customer Testimonial - MiX by Powerfleet
    ITA Transportes

    Rental & Leasing

    By managing safety-related events using MiX by Powerfleet’ technology, we have achieved great benefits with regards to reducing fuel consumption. We have experienced a 14.8% improvement in fuel efficiency since implementation and today the telematics system practically pays for itself with just the savings it provides us each month.
  • H&M Removals - Customer Testimonial - MiX by Powerfleet
    H&M Removals

    Storage & Logistics

    Implementing MiX by Powerfleet’ premium fleet management solution has helped us achieve maximum uptime and given us the ability to produce highly accurate logging and live fleet tracking reports. We’ve only experienced outstanding performance from MiX by Powerfleet and saw no challenges during the rollout of the system. We will continue to rely on MiX by Powerfleet for all our fleet management needs in the future.

MiX by Powerfleet

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX by Powerfleet products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX by Powerfleet designs and manufactures.

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