Mozzie Cabs

Since implementation, Mozzie Cabs has reported fewer road incidents, better fuel efficiency and improved overall customer satisfaction
Mozzie Cabs - Public Transport
Mozzie Cabs provides a 24/7 metered taxi service to Durban’s tourists and local residents, and has become one of the oldest and best-known taxi brands in the region. To ensure its passengers experience the safest and most reliable service possible, Mozzie Cabs recognised the need for a system that could actively monitor each vehicle’s location and provide detailed reports on each driver’s behaviour.
"I am very happy with the service received from Compass FM in terms of technical and client support. I like that we have dedicated technicians and that technical support times are always good."
Peter Lehman, Director - Mozzie Cabs

Mozzie Cabs provides a 24/7 metered taxi service to Durban’s tourists and local residents, and has become one of the oldest and best-known taxi brands in the region. To ensure its passengers experience the safest and most reliable service possible, Mozzie Cabs recognised the need for a system that could actively monitor each vehicle’s location and provide detailed reports on each driver’s behaviour.

With a fleet of 43 sedans, Durban-based metered taxi service Mozzie Cabs averages 1 million trips each year by servicing hotels, the airport and night spots in and around the city. They required a system that could monitor vehicle and driver behaviour, as well as supply detailed trip information in case an accident analysis was needed.

After consulting with Compass Fleet Management (FM), a division of MiX Telematics in South Africa’s KwaZulu-Natal province, Mozzie Cabs chose a comprehensive fleet management system that included MiX Telematics’s FM Communicator on-board computer with GPS and GPRS functionality.

The overall results included reductions in in-town speeding and over-revving as well as a reduction in maintenance costs across the fleet. Mozzie Cabs also reported fewer road incidents, better fuel efficiency and improved overall customer satisfaction. In addition, the percentage of drivers who received a performance incentive increased by 4% over the course of a year due to improved driving behaviour.

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