3G Network Closure

Prepare your business for the future with MiX Telematics

3G network closure countdown begins. Are you ready?

Telstra has announced its plan to shut down the 3G network by June 2024. This is because of their customers moving from 3G to take up the benefits of newer, faster technology.

This means they are repurposing the 850MHz spectrum, currently used to provide 3G coverage, to support their latest rollout. More information on this can be found on the Telstra website.

Upgrade with MiX

If your fleet currently includes MiX Telematics devices that are not 4G LTE compatible, they will no longer function to provide important vehicle tracking data.
We want to help you through your 3G hardware upgrade and make the transition to newer technology as seamless as possible.
Don’t put it off. The more legacy MiX Telematics technology you have in your fleet, the longer the migration process will take.

Don’t delay.The time to act is now.

Start your migration conversation with MiX today to help ensure a smooth transition by reaching out to your Customer Success Manager or giving us a call on 08 9388 5800.

Frequently Asked Questions

For more detailed information on how the 3G network closure will impact your fleet operations refer to the FAQs below:
About the 3G Network Change
  • Why is the 3G network being shut down?

    Telstra has decided to move away from 3G and use the 850MHz spectrum it was on to support the rollout of newer technology. This technology is faster, has lower latency and possesses increased capacity. More information on this can be found on the Telstra website.


  • What does the 3G network closure mean to me?

    If your existing MiX Telematics solution (or components of it) run on the 3G network, we will notify you of this and provide you with details on alternative solutions available to you. This is to ensure continuity of service from June 2024 onward when the 3G network will be switched off. Once the 3G network has been switched off, telematics devices operating on 3G will no longer be capable of providing crucial vehicle tracking data.

    MiX Telematics is aware of the challenges that the 3G network closure poses for your business and as your trusted partner, we will work with you to make this process as seamless and cost-effective as possible.


  • The 3G network closure is not until June 2024. Why are you sending me information on this now?

    MiX Telematics intends to start helping you through this transition as early as possible and to keep you fully informed. We want to use the time between now and June 2024 to work proactively with you if you’re currently using our 3G network today to manage your migration to the more advanced networks.

Solutions for You
Support from MiX
More Information
  • Which MiX Telematics units are affected?

    The list of units impacted by the 3G network closure is as follows:

    • AT1330-440FT0818
    • AT1340-440FT0819
    • LMU30G500-G1000
    • VT1305-440FT0842
    • VT1305-440FT0843
    • VT1330-440FT0821
    • XC2610-440FT0820
    • Remora 1
    • Oyster 1
    • FM 200
    • FM 3306/16
    • FM 3506/16
    • FM 3606/16
    • FM 3707/17
    • MiX 2310 3G - 440FT0854
    • MiX 4000 3G - 440FT0324
    • MiX 6000 3G - 440FT0742
    • MiX Vision MVR – 1004/1204/2214

  • Where can I find out more information?

    Check out the Telstra website or give us a call on (08) 93885800.

MiX Telematics

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