MiX Telematics Product & Sales Request

MiX Telematics Product and Sales Request

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Customer Support

MiX Telematics Customer Support

We are here to assist you to get the most from your MiX Telematics solution, our support team are on standby to help.

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General - Customer Service

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MiX Telematics Marketing and Media

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HVAC Fleet Management

HVAC Fleet Management & Tracking

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When the AC or heating goes out, it's almost always at the worst time. During a summer holiday weekend or winter snowstorm. You need your technician to get there faster than fast.

Mix Telematics has your back. Our GPS HVAC fleet tracking solution keeps your team on schedule. And it helps you to reschedule quickly when emergency situations arise. With our telematics services, you can track the locations of your entire fleet at a glance.

HVAC Businesses Under Pressure

On the best day, HVAC businesses are under pressure to meet the extreme needs caused by extreme weather. When there's a heatwave, suddenly every air conditioner breaks down. When there is a cold front, suddenly everyone remembers they didn't check their heating system, and it is not working.

This is when you need to be able to jump into action. You need your HVAC technicians to get there quickly, and you can't afford to have any breakdowns or other delays when your customers are waiting. With the MiX Telematics HVAC fleet management system, you don't have to worry. You can send your trucks exactly where they need to be while also managing fuel and maintenance costs. All from your smartphone or desktop. We'll help you give a higher level of service to your customers when they need it the most, while also helping you manage your day-to-day operational costs.

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What Is Fleet Tracking Software for HVAC?

Mix Telematics HVAC Fleet tracking management solutions give you more than GPS tracking capabilities. We provide you with complete visibility into your fleet, real-time alerts, and additional tools to improve customer satisfaction.

GPS tracking software for HVAC fleets gives you information about where your vehicles and employees are located, all on a convenient and easy-to-use dashboard. You can stop unwanted or risky behavior, reward good behavior, and manage travel routes, all in real-time. It's a practical choice for HVAC companies whose business success depends on responding to house calls promptly.

How Can GPS Tracking Help HVAC Companies Improve Profitability?

Fleet expenses are some of the most significant expenses a company has, excluding payroll. But these expenses can be avoided with MiX Telematics tracking software.

  • Wasteful fuel practices
  • Scheduling mishaps
  • Vehicle wear and tear
  • Labor costs

Here's how MiX Telematics fleet management solutions can reduce expenses and improve your business.

Reduce Fuel Costs with Driver Behavior Reports

Fuel is a major cost for any fleet, and in some ways, the one you have the least control over. Fuel prices rise and fall due to circumstances you have nothing to do with, making them a constant headache for your budget. However, with HVAC fleet management software, you can get a better insight into how much you are spending on fuel, and ways to reduce the costs.

One of the most common ways your technicians waste fuel is by excessive idling. Fleet tracking software can tell you how often the vehicles in your fleet are idling, and help you determine if it is too much. You can easily pull a report on all your vehicles to keep track of which ones, and which drivers are using too much fuel. You can also pull reports on things like speeding, harsh braking, and more. These reports will help you to improve fuel efficiency over time.

Optimize Your Fleet's Routes

GPS fleet tracking helps you optimize your routes so your drivers will be taking the fastest, most efficient way to reach their customers. Not only does this keep them on time, but it also helps them avoid excess traffic, which can also help save on gas.

You can also quickly and easily reroute your drivers to ensure on-time service, even if traffic is congested, drivers get lost, or a detour delays them. You can either reroute them or deploy a different technician if the original one can't make it. This also comes in handy if a technician gets delayed on the job by an issue that requires extra time or equipment. This also helps you improve your relationships with your clients.

In addition, route optimization helps you serve more clients in the same amount of time. When your technicians are spending less time driving, and more time on the job, you free up time to schedule more jobs. Which means more customers. Which means more profits.

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Stay on Time with Two-Way Messaging

When your technicians are on their way to a job, you expect everything to go smoothly. But, we all know that doesn't always happen. They may run into traffic due to road construction or an accident that stops traffic completely. You can't just hope for the best, you have to plan for the worst. That's where two-way messaging comes in. By coordinating with two-way messaging, you can let your technician know there is trouble ahead and reroute them. Or send in an on-call technician to start the job until the original one gets there. Two-way messaging lets you coordinate with your technicians better and uses fleet tracking GPS data to inform your decisions, overcome challenges and obstacles, and give your customers the service they expect.

Improve Safety by Tracking Driving Habits

Not only do driving behaviors such as speeding and harsh braking burn through fuel, but they are also very dangerous. The majority of accidents and crashes are due to driver error, and you don't want the erring driver to be one of yours. That's not only unsafe for others on the road, it's also bad for your business. In addition to putting people in danger, it increases your expenses by incurring traffic fines, causing your insurance premiums to rise, and can damage your vehicles.

You can avoid these risks with real-time alerts. These alerts, either audio or visual, let the driver know they are speeding, for example, and give them the chance to correct the behavior. In addition to keeping your technicians from getting a ticket or possibly causing an accident, you can use driver behavior reports to create a safety incentive program that helps train drivers and rewards them for safe driving.

Mileage Tracking for Vehicle Maintenance

Another way fleet management can save you money is to help you keep your vehicles in tip-top shape. A well-maintained vehicle runs better, more efficiently, and for longer. Proactively scheduled maintenance not only keeps your vehicle on the road longer, but it also prevents them from being out of commission unexpectedly. With HVAC fleet management software, you can set up maintenance alerts based on mileage. This way, you can schedule maintenance at a time that is convenient for your business, rather than having a vehicle breakdown unexpectedly and keep your technician from getting to their jobs. In addition, because telematics hooks up to your vehicles' engines, it can alert you when there is an emerging problem so that you can repair it before it does more damage.

Improve Customer Service and Satisfaction

You could install an efficient, top-of-the-line HVAC system for your customer and get a bad review if your technician showed up late. Wait time often seems longer than it really is, so providing accurate estimated arrival times, and communicating with your customers if they may change, is key. For HVAC businesses, getting to clients on time can make or break your reputation.

Few things can impact your HVAC business more than customer service. And in the age of online customer reviews, highly satisfied customers are more than a nice-to-have, they are a necessity. There's nothing worse than a review that starts with "Great work, but they kept me waiting."

Scheduling issues are a significant pain point for customers and HVAC businesses. Late arrivals, poor communications, and worst of all, no shows can cause big problems, even if, in the end the price and the service are excellent. One way to improve communication and scheduling is to implement an HVAC fleet tracking solution from MiX Telematics. This can help provide a better customer experience and improve your bottom line by giving you an accurate, real-time view of what's going on. It lets you spot potential issues and reschedule jobs based on technician and vehicle location.

Boost Profits with GPS Tracking

Effectively implementing a telematics system can boost your profits dramatically. Positive reviews, word of mouth, and referrals are the lifeblood of the HVAC industry, and a GPS fleet tracking solution can help you maximize all of them.

Effective Fleet Tracking for HVAC

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Fleet Maintenance Management

Fleet Maintenance Management

Keeping your fleet's vehicles in tip-top shape can save you time and money. It can improve fuel efficiency and lengthen the life of your vehicles. A good fleet maintenance management software program will focus on preventative and predictive maintenance so that breakdowns don't occur during the use of fleet vehicles.

What Is Fleet Maintenance Management

Making sure your vehicles are running well and at peak fuel efficiency is an important goal for fleet managers. No matter how many vehicles are in your fleet, you need to keep them on the road as much as possible. This means avoiding unexpected breakdowns that can cause delays.

But keeping track of vehicle maintenance can seem like an impossible task for fleet managers. Your drivers may or may not notice when a vehicle isn't running well, and some issues are undetectable to drivers until suddenly, their vehicle breaks down. Keeping your vehicles on a regular maintenance schedule is just one more task on your plate.

Things like regular oil changes, tire rotations, and more can extend your vehicles' lifespans and prevent more significant issues from occurring. But keeping track of which vehicles need this preventative maintenance at any given time can be difficult.

Benefits of Fleet Management Software for Vehicle Maintenance

There are three types of fleet maintenance strategies you can follow: reactive, preventative, and predictive. Reactive maintenance refers to repairs being made when a vehicle has already broken down. Preventative means you regularly schedule maintenance based on mileage or months in use to avoid vehicle breakdown. With predictive maintenance, you estimate when to schedule maintenance based on parts' conditions on your vehicles.

Reactive maintenance is simple, straightforward, and easy to understand. However, it is also unpredictable, expensive, and can pose safety risks to your fleet. Not to mention, your vehicles will be out of commission unexpectedly, which can cause time delays and affect the efficiency of your fleet.

fleet maintenance management

Preventative and Predictive Maintenance

Preventative and predictive maintenance strategies keep your fleet running at peak efficiency. With MiX Telematics, you get insight into the engine health of your vehicles so that you can keep unexpected maintenance issues to a minimum. You can set alerts that let you know which vehicles need oil changes, tire rotations, and more. You'll be able to:

  • Schedule maintenance technicians ahead of time so that you don't have to wait, and you can plan for vehicle downtime.
  • Identify performance trends in the types of vehicles that can inform future purchases.
  • Maintain records to use in support of warranty claims if a part wears out too quickly.
  • Prevent one part's wear and tear from causing additional wear and tear on other parts.
  • Keep track of whether technicians are repairing your vehicles correctly.

With MiX Telematics software you can choose which parameters to track, such as driving hours, mileage, or engine metrics, for the preventative and predictive maintenance for your fleet.

Engine Monitoring and Service Notifications

MiX Telematics software gives you access to engine diagnostics data such as odometer readings, fuel usage, engine temperature, oil pressure, idling, RPM, and true engine hours, to name just a few. Fleet managers often use time or mileage to schedule preventative maintenance. And while this can work, it does have some disadvantages. For instance, if you change the oil on a three-month schedule, whether you need to or not, you may be changing it too often on some vehicles and not often enough on others. With data from your telematics software, you schedule your oil changes and other maintenance based actual usage. Not only does this help you practice preventative maintenance, but it can also predict future occurrences.

MiX Telematics offers you a variety of ways to stay on top of your fleet maintenance schedule, such as:

  • Daily and weekly reports on the engine diagnostics of each vehicle
  • Notifications based on dates, mileage, or predetermined engine milestones

For instance, you can be alerted when a vehicle's battery voltage falls below a specified level while driving, or you can be alerted on a specified date to check or replace the battery. You can set these parameters up for other things such as tire pressure, odometer readings, and more. Whether you choose to perform fleet maintenance based on mileage, time, or usage, with MiX Telematics fleet maintenance management software, you can set up alerts and schedule maintenance based on the current needs of your fleet.

Management and Improvement of Driver Behavior

Until you have a telematics tracking software that gives you insight into your drivers' behavior, you may not realize how much this behavior affects the engine health of your vehicles. Behaviors such as excessive idling, harsh braking and acceleration, and speeding can increase your fleet's breakdown rate and increase your maintenance costs.

Monitoring for these behaviors and improving driver behavior not only makes your fleet safer, it also helps control maintenance costs. You can also reduce:

  • Wear and tear on fuel pumps, filters, and brake pads
  • Carbon soot build up in the engine
  • Excess strain on the drivetrain components

MiX Telematics can help you monitor detrimental behaviors and help your driver improve them, resulting in less wear and tear on your vehicles.

Estimating Total Cost of Ownership

When you buy a vehicle for your fleet, you need to know the total cost of ownership (TCO) of that vehicle. This means the total cost of ownership from purchase to disposal. Acquisition cost, operating costs, and depreciation all play a role in determining this cost. In many instances, the maintenance costs are the most unpredictable factors in TCO.

The quality and consistency of maintenance throughout a vehicle's lifespan can make a big difference. MiX Telematics can help you make sure all the vehicles in your fleet are regularly maintained so that they have a longer lifecycle, and your TCO is lower.

Organization That Can Benefit from Fleet Maintenance Management

MiX Telematics fleet maintenance software is a game-changer for any fleet. Some examples include:

  • Trucking companies can schedule maintenance when their trucks are off the road.
  • Car rental services can use fleet management solutions to individualize vehicle maintenance based on rental diver behavior.
  • Government agencies can schedule maintenance for general-use vehicles.

Keeping your vehicles well-maintained is key to making sure your fleet has the capability to operate at full capacity. On-time, date-based maintenance will reduce downtime, save money, and prevent future issues from happening. In addition, your well-maintained vehicles give your fleet a professional look that will impress your customers.

Fleet Maintenance Management FAQs

How can fleet maintenance management extend a vehicle's lifespan?

When your fleer vehicles are regularly maintained, they run better and longer. They are less likely to breakdown due to excess wear and tear.

How can fleet maintenance management reduce overall repair costs?

It can help detect issues before they become serious, which can save you money. For example, paying for regular oils changes, based on data and automated alerts, costs less than replacing an engine if you miss something.

How can fleet maintenance management reduce operating costs?

Keeping your vehicles well-maintained can lower your fuel costs and improve the total cost of ownership (TCO) of your fleet vehicles.

How can fleet maintenance management improve vehicle inspection outcomes?

Regular fleet maintenance reduces out of service violations (OOS) and improves your standing with the Federal Motor Carrier Safety Administration (FMCSA).

What role do drivers play in fleet maintenance?

Since your drivers interact the most, they have a direct impact on the engine health of your vehicles. With MiX Telematics' fleet maintenance management software you can monitor their behavior and help them improve.

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GPS Fleet Tracking Benefits

GPS Fleet Tracking Benefits

Fleet management can be challenging and complicated. MiX Telematics can help you keep your fleet running smoothly, safely & in regulatory compliance.

Managing a fleet of vehicles can sometimes seem like herding cats. You’ve got vehicles on the road that need to stay on schedule, adhere to safety standards, and more. As a fleet manager, you need to reduce risks, maximize profitability, and control costs. It’s a big job with many moving parts.

Vehicle acquisition, fuel management, vehicle maintenance, meeting compliance requirements, and controlling costs are just the tip of the iceberg when it comes to fleet management. Juggling these priorities can seem like an impossible task. And then there is everything else. Sometimes it seems like avoiding information overload is a job in and of itself.

MiX Telematics GPS fleet management software can help you with all of this. We can give you insight into the operation of your fleet and put the information at your fingertips with customized reporting. By combining basic telematics with the right mix of additional tools and enablers, you can get actionable information to solve complicated vehicle and driver-related issues. MiX Telematics can help you keep your fleet running smoothly, safely, and in regulatory compliance.

Companies That Benefit from GPS Fleet Tracking

Any business that has vehicles on the road can benefit from GPS fleet tracking. If you need to know where your vehicles are, schedule deliveries and trips, and move goods from one place to another, GPS fleet tracking makes your job easier and more efficient.

  • Public Utilities
  • Public Transportation
  • Landscaping Companies
  • Oil & Gas Companies
  • Transport and Distribution
  • Consumer Goods
  • Security Companies
  • Rental and Leasing
  • Mining
  • Construction
  • Governments
  • Emergency Services
  • Pest Control Companies

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gps fleet tracking benefiting a small business

GPS Fleet Tracking Benefits

MiX Telematics solutions take information such as vehicle location, driver behavior and vehicle activity and give you insight into the day-to-day as well as the monthly and yearly performance of your fleet. No matter what kind of business or how big, if you have vehicles on the road, MiX Telematics GPS fleet tracking software can help keep your fleet running smoothly and profitably.

Optimizing productivity, saving money on fuel, reducing accidents, increasing employee engagement, and improving customer service and satisfaction are just some of the many GPS fleet tracking benefits for your business. MiX Telematics gives you comprehensive insight into your fleet’s activities and helps you identify ways to improve productivity and efficiency. There are many individual GPS fleet tracking benefits, but the most important one is the overall impact on your bottom line.

45 GPS Fleet Tracking Benefits

Here are the many ways that GPS fleet tracking software can help save your company time and money.

  1. Save time
  2. Increase profits
  3. Reduce operating costs
  4. Improve operational efficiencies
  5. Tracking and monitoring of high value or high-risk loads
  6. Reduce paperwork
  7. Access to real-time data
  8. Allow in-cab communication
  9. Reports for data analysis
  10. Reduce insurance costs
  11. Improve dispatching
  12. Improve the total cost of ownership (TCO)
  13. Reduce theft
  14. Faster stolen vehicle recovery
  15. Reduce waste
  16. Lower labor costs
  17. Reduce payroll fraud
  18. Reduce maintenance costs
  19. Improve overall safety
  20. Improve route planning
  21. Identify and correct risky driving behavior
  22. Develop targeted driver training programs
  23. Workflow approvals
  24. Reduce timecard theft
  25. Flexible data inputs
  26. Real-time journey monitoring
  27. Reduce fuel costs
  28. Maintain ELD compliance
  29. Maintain Hours of Service (HOS) compliance
  30. Improve risk management
  31. Increase billing accuracy
  32. Optimize utilization
  33. Reduce misuse of assets
  34. Inventory management
  35. Maintain licensing and certification compliance
  36. Improve job estimation and billing
  37. Improve crisis management
  38. Create a solid safety culture
  39. Increases driver engagement and retention
  40. Improved customer service
  41. Increase the lifespan of your vehicles
  42. Fewer traffic violations
  43. Reduction in crashes
  44. Less wear and tear on vehicles
  45. Fewer carbon emissions

The MiX Telematics Difference

As telematics technology becomes increasingly necessary for fleet management, companies looking to use telematics are realizing the importance of choosing the right telematics software system. Of course, you’ll want important features such as driver behavior management, live tracking, custom reporting, and more.

fleet tracking benefits
  • Scalable & Modular

    We offer integration services and add-ons that help personalize your telematics system. While fleets share many characteristics, your fleet also has unique differences and specific needs. Rather than forcing a one-size-fits-all approach, we offer you a mix of services that meet your needs. Suitable for any size fleet, our solutions, infrastructure, support structure and can be customized for your requirements to create your own MiX Eco System.
  • ACTIONABLE INTELLIGENCE

    One of the biggest GPS fleet tracking benefits is not just data capture, but the ability to make decisions based on the insight that data gives you. This data can include everything from GPS locations and fuel economy to vehicle handling and information about accidents. This data can then be used to improve driver behavior, reduce accidents, improve efficiency, ensure compliance, and more. We transform raw data with a combination of our expertise and tools such as MiX Insight Agility to give you timely, meaningful, and actionable information.
  • LEADING INNOVATOR

    We’re in it with you for the long haul. That’s why we continuously look for ways to improve your experience, stay up-to-date on best practices and develop new technologies. We release new products and improve upon the products we already have with you in mind. You get access to the latest GPS fleet tracking benefits to manage your fleet. Tools such as MyMiX, MiX Vision, Journey Management, MiX Tabs, MiX Insight Agility have all been developed to improve our offerings for you. And we will continue to develop and make use of cutting-edge technologies to give you a competitive edge.
  • LEADING INNOVATOR

    We’re in it with you for the long haul. That’s why we continuously look for ways to improve your experience, stay up-to-date on best practices and develop new technologies. We release new products and improve upon the products we already have with you in mind. You get access to the latest GPS fleet tracking benefits to manage your fleet. Tools such as MyMiX, MiX Vision, Journey Management, MiX Tabs, MiX Insight Agility have all been developed to improve our offerings for you. And we will continue to develop and make use of cutting-edge technologies to give you a competitive edge.
  • SERVICE FOR LIFE

    We are subject matter experts providing you with the hands-on expertise you need to take your business forward and we stay with you every step of the way. That’s why MiX Telematics offers you Service for Life, a level of customer service that goes beyond sales, implementation and troubleshooting. This holistic approach means we are more than just a service provider, we are your partner and are as invested in your success as you are. Our Customer Success, Customer Care and other teams work with you proactively to ensure your business goals and KPIs are met. This can include saving money, reducing fuel consumption, increasing vehicle utilization, improving your safety record, and more.
  • GLOBAL PRESENCE & EXPERIENCE

    With a global presence and local expertise across the world, MiX offers consistent service but with a vital local touch. We provide leading solutions and a high level of customer service in over 120 countries through our network of more than 130 channel partners. With over 20 years’ experience focused solely on telematics, we can offer an impressive level of subject matter expertise and creative problem-solving.
  • DELIVERING PROVEN RESULTS

    We focus on real results in safety, efficiency, compliance and security, and provide it with a clear service delivery focus. For instance, our customers have seen an average of 8-13% fuel reduction, in excess of 50% crash reduction, 70% improvement in driver behavior, and more. Our goal is to make sure our customers get optimal value for their investment and reach their safety, compliance, efficiency and security goals. We offer a broad range of solutions for fleets of all sizes and in all industries, ranging from self-service telematics software that runs on any mobile device to enterprise-wide solutions that are ELD compliant and include dedicated account managers who proactively monitor your fleet data.

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What Is Fleet Management?

What Is Fleet Management?

Fleet management refers to the overall actions that take place to keep a fleet running efficiently, on time, and within budget. It can be defined as the processes used by fleet managers to monitor fleet activities and make decisions from asset management, dispatch and routing, and vehicle acquisition and disposal. It helps companies ensure compliance, improve efficiency, and reduce costs.

This fleet management definition applies to any organization that uses five or more vehicles. Many industries use fleet management, including:

  • Public Transport
  • Oil and Gas
  • Security
  • Mining
  • Emergency Services
  • Governments
  • Construction
  • Utilities
  • Transport and Distribution
  • Rental and Leasing
  • Fast Moving Consumer Goods
  • Landscaping
  • Food Delivery
  • Pest Control
  • Telecom
  • Small Fleets
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What Does a Fleet Manager Do?

Fleet managers oversee the fleet's vehicles, work with the managers of other departments to make sure deliveries and jobs are completed on time, and ensure driver safety and regulatory compliance. In addition, they look at the big picture to determine how to improve fleet efficiencies and improve the business' bottom line.

  • Reducing Overall Fleet Costs

    Fleet managers are expected to reduce the costs throughout the fleet, which means you need to identify and get rid of unnecessary expenses to make the fleet cost-efficient. Fuel, maintenance, and operational costs can quickly get out of control, so keeping on top of all your expenses is key. Whether it's developing a fuel efficiency program to combat fluctuating fuel prices or implementing asset tracking to reduce theft and misuse, it's your job to find cost-saving solutions that help your company increase productivity and profitability.
  • Vehicle Tracking and Driver Safety

    No matter the size of your fleet, whether it be 5 or 5,000 vehicles, tracking each location can be challenging. You need to know where all your vehicles are at any given moment. Keeping track of all assets and vehicles is challenging at best and a nightmare at worst. These days, fleet managers often rely on GPS tracking and telematics to locate their vehicles and get better insight into fleet operations.
  • Driver Safety

    Keeping your drivers safe is an important and challenging part of the job. It's often difficult to make sure they engage in safe driving behavior when you are miles away from them. Helpful tools such as dashcams and GPS tracking systems can give you real-time visibility and help you implement driver training programs and a safety culture for your fleet.
  • Driver Retention

    Increasing and stabilizing driver retention is a key goal for fleet managers. By developing coaching and training programs, improving workplace culture, and building trust between you and your drivers, you can find ways to improve driver retention.
  • Vehicle Acquisition

    One of the major responsibilities of fleet managers is acquiring fleet vehicles. You need to know when and how many to acquire at any given time. And you need to be sure you are getting the best vehicle for the job. Purchasing vehicles might seem pretty straightforward, but like many tasks for fleet management, this is not always the case. Understanding and forecasting the utilization of your fleet vehicles is a key element of developing a successful purchase strategy. A sound vehicle acquisition strategy depends on many factors, including vehicle class and lifecycle, as well as market timing.
  • Electronic Logging Device (ELD) compliance

    Mandated by Congress, the ELD mandate went into effect in December 2017. This mandate requires commercial vehicle drivers to record Hours of Service (HOS) electronically. Over time, electronic logging will replace paper logging and reduce dangerous driving behavior caused by tired drivers. Fleet managers are responsible for implementing ELD compliant systems to make sure they can keep accurate records of drive times throughout their fleet.

What Are the Benefits of Fleet Management Systems?

These days, most fleet managers use a fleet management system to help improve the efficiency of and increase visibility into their operations as well as help them stay in compliance with Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) regulations. This can include proactive vehicle maintenance, improving fleet safety, and automating and streamlining dispatching, to name just a few benefits of a fleet management system. Below are a few of the major benefits of using a fleet management system.

  • Automating Manual Tasks

    For a fleet manager, time is money. Fleet management software solutions can automate a lot of the tasks you're used to doing manually. By automating repetitive tasks, you can reduce your administrative burden, lower operating costs, and get time back to focus on growing the business. Fleet management solutions can help you:

    • Locate trailers, trucks, and equipment in real-time.
    • Eliminate the need to contact drivers for status updates, ETAs, and job details.
    • Keep paperwork such as forms, fuel receipts, invoices, and proof of delivery all in one place.
    • Simplify HOS management, IFTA trips sheets and filing, and vehicle inspection reports.
  • Increase Profitability

    Businesses that depend on a mobile workforce generally have high capital expenses that can spiral out of control before you know it unless they are managed closely. With fleet management telematics software, you can reduce your fleet's costs and increase your profit margins. A fleet management solution can help you:

    • Lower fuel costs by reducing fuel wastage throughout your fleet.
    • Catch potential maintenance issues before they become bigger problems that cause vehicle breakdowns.
    • Reduce instances of personal use of vehicles or vehicle misuse with real-time tracking.
    • Increase and optimize asset utilization so your fleet can complete more jobs with fewer employees and vehicles.
  • Improve Overall Fleet Safety

    Accidents are always a risk for businesses that depend on drivers and vehicles. Accidents can be a significant cost to your business, even more if there is an injury. And don't forget that your drivers represent your business, so overly aggressive and dangerous driving impacts your brand's reputation even if they don't get into an accident. Fleet management telematics can help you:

    • Know who your best and worst-performing drivers are.
    • Create a driver coaching program to immediately correct aggressive and dangerous driving.
    • Monitor driving history to track improvement and offer additional training if needed.
    • Use dashcam data to protect your business from litigation and exonerate drivers.
  • Improved customer service

    Your customers are your bread and butter. And in a competitive business, customer service can be your differentiator. Keeping a customer is less expensive than finding a new one, so making sure your customer service is top-notch is crucial to your success. Increasingly, fleet management telematics is being used to enhance the customer service experience. It can help you:

    • Optimize route planning with location data for on-time deliveries and service arrivals.
    • Provide ETAs that are more accurate with real-time tracking, so your customers know exactly when to expect your team.

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Why Is Fleet Management Important?

As fleets increasingly adopt technology to keep up with the competition in crowded industries, fleet managers are responsible for optimizing operations, coordinating systems, technologies, and employees. Fleet managers must balance tightening capacity and with increasing demand as well as deal with other challenges like driver shortages, fluctuating fuel prices, and changing industry regulations. Managing a fleet's daily tasks as well as keeping an eye on the big picture is necessary to keep the company running smoothly and profitably.

With fleet management solutions that give you second-by-second details about your vehicles' locations and jobs progress, you get access -- in one central platform -- to insights and data that can help you improve your fleet's operational processes. You get multiple data points from your telematics solution that let you leverage metrics, such as vehicle utilization, driver behavior, and idle times, giving you insight into your fleet's productivity.

Make Informed Choices Based on Data

You can then make informed changes to improve processes as issues arise, in real-time. As your fleet becomes more efficient, it is also becoming more cost-effective. And as you use the tools to identify and correct inefficiencies such as driver behavior that leads to above-average fuel use or excessive idling, you can see significant savings.

Safety is a priority for fleets, and so it is a priority for fleet managers. Fleet management telematics lets you effectively monitor aggressive and dangerous behaviors at the driver, vehicle, and fleet-wide level. This information can be used to create driver safety programs, and if you integrate dashcams and safety analytics technology, you can develop personalized training programs, giving your drivers coaching that hones in on their specific issues, creating a safer fleet.

What Are Challenges Faced by Fleet Managers?

Managing commercial vehicles – whether five or 5,000 – is challenging on the best day. Add to the challenges you face everyday external influences that you have little to no control over, such as changes in legislation, uncertainty in the car market, and costs that can spiral out of control. The job can often feel overwhelming. Here are some of the major challenges fleet managers face.

  • Fuel Management

    Probably one of the biggest challenges a fleet manager faces is always fluctuating fuel costs. These fluctuations in market price and other factors that influence prices are out of the control of fleet managers, but there are ways to reduce fuel consumption that can have an effect on fuel costs. Fleet managers need to evaluate options to see which ones deliver the most cost savings. With fleet management telematics, fleet managers can perform a cost-benefit analysis on fuel options and determine which is the best for your fleet. In addition, telematics can help you plan more efficient routes for your drivers so that they use less fuel.
  • Vehicle Acquisition

    Evaluating vehicle legislation changes, determining the suitability and purpose of vehicles, and negotiating deals are all challenges fleet managers must handle. Fuel usage, insurance costs, and taxes need to be considered when acquiring fleet vehicles. On top of these issues, fleet managers must consider the vehicle's lifecycle and its resell value, so it's easy to see how this becomes even more of a challenge.
  • Optimize Vehicle Maintenance

    Making sure vehicles are properly maintained is an ongoing task. Fleet managers need to make sure that preventative maintenance schedules are maintained. They need to develop maintenance strategies that ensure the fleet vehicles are in good working order so that their fleet runs efficiently without unexpected breakdowns that can cause lost work and reduce fleet efficiencies.
  • Meeting Compliance Requirements

    Fleet risk management and compliance are a challenge every fleet manager must face. Safety checks, maintenance records, and more all need to be documented so that a full trail of information will be available for audits and in the event that an insurance claim needs to be made. Vehicle legislation often changes, which means fleet managers need to know about these changes and how they impact fleet operations.
  • Controlling Costs

    Controlling costs is challenging in any business, and fleet management is no different. Fleet managers need to analyze the relevant data about their fleet and find ways to improve efficiencies and costs. This can mean reviewing and reducing fuel consumption, reducing vehicle purchase costs, analyzing driver behavior, and achieving more for less. Telematics software can help fleet managers get the insight they need to face these challenges.
  • Health and Safety

    Unfortunately, accidents do happen, and if they do, it is the fleet manager's responsibility to make sure the appropriate action is taken. Robust reporting needs to be in place to help drivers handle the accident in accordance with insurance reporting procedures so that claims can be dealt with efficiently and quickly, and the necessary repair work can be done. Fleet managers are also responsible for developing and implementing health and safety policies as well as keeping driver training records up to date.
  • Fleet Management Software

    The role of fleet management software is evolving along with the role of fleet managers. Fleet management companies often use fleet management telematics to help reduce operational costs and increase fleet efficiencies. By lowering costs, generating revenue, and saving money, fleet management will continue to be integral to companies with fleets. And fleet management software will continue to help fleet managers deliver.

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MiX Telematics is an innovative, technology-driven provider of fleet and mobile asset management solutions. We are a global SaaS company with roots in over 120 countries.

Working for MiX Telematics means embracing change, building long-term relationships, putting ethics above profit, delivering superior customer service and executing efficiently at all times.


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Awarded to MiX Telematics for meeting the highest standards in human resource management. MiX Telematics was commended as an organization driven by their values and that allows employees to take charge of their career paths. This, in turn, leads to employees that want to provide customers the best service possible.

Subsidiaries

  • MiX Telematics North America

    +1 877 585 1088 | Boca Raton, USA

    In April 2008, MiX Telematics acquired Tripmaster in order to strengthen its market offering and establish a foothold in the North America market. In the 1970’s, Tripmaster pioneered the development of on-board computers and owns numerous patents relating to state-line crossing algorithms.

    Today, MiX Telematics North America builds upon the brand’s legacy by continuing to provide commercial fleet operators with greater efficiency and management control, with an emphasis on driver safety, DOT Hours of Service and IFTA compliance.

  • MiX Telematics International

    +27 21 880 5500 | Stellenbosch, South Africa

    MiX Telematics International, based in Stellenbosch, is responsible for all centralised marketing, hosting & operations, research & development functions as well as sales into regions not managed by other MiX subsidiaries. The business is positioned as a central services organisation to the rest of the MiX group businesses and partners, to support growth of the business across its international locations and within its various segments.

  • MiX Telematics Africa

    +27 11 654 8000 | Midrand, South Africa

    MiX Telematics (Africa) provides consumer solutions to the South African market under the Matrix and Beam-e brands, while the commercial division provides enterprise fleet management solutions throughout sub-Saharan Africa. Matrix represents one of the largest personal safety and stolen vehicle recovery brands in South Africa. Its offering encompasses basic and enhanced security services that are designed to suit individual lifestyles, all with an emphasis on personal safety. Beam-e is a highly affordable stolen vehicle recovery service that was launched by MiX Telematics in 2011.

    The business operates a 24/7/365 National Operations Centre and has dedicated ground response teams and a company-owned helicopter. MiX Telematics Africa is based in Midrand, Johannesburg, and has recently set-up an office in Uganda. Having eyes and ears on the ground in East Africa, aligns MiX Telematics with the growing demand in the region, while enabling the company to better support its East African business partner network.

  • MiX Telematics Brazil

    +55 11 3393 8111 | São Paulo, Brazil

    In May 2013, MiX Telematics Brazil was established to increase the company's market penetration and grow its market share in Brazil and the greater Latin America region. The subsidiary – based in Sao Paulo – enables MiX Telematics to better support its channel partner network, while keeping an ear to the ground for requirements that are unique to the region.

  • MiX Telematics Europe

    +44 179 350 0100 | Swindon, United Kingdom

    Born out of the OmniBridge (now MiX Telematics International) acquisition of the SiemensVDO fleet management business in 2007, MiX Telematics Europe is based in the UK and forms the hub of the group’s sales and distribution business in Europe. The business is well known throughout the UK and Europe as the company behind the original Datatrak vehicle tracking products and network, established in 1985.

  • MiX Telematics Middle East and Australasia

    +9714 204 5650 | Dubai, United Arab Emirates

    MiX Telematics Middle East and MiX Telematics Australasia are based in Dubai (UAE) and Perth (Australia) respectively.

    The subsidiary was borne out of MiX Telematics’ acquisition of SafeDrive International (SDI), in 2008, a road safety consultancy and training business that was originally formed in 2002. SDI built up a strong reputation in the driver safety and training sector, becoming known for its high standard in training design and delivery.

    Today, the businesses combine in-vehicle monitoring systems, driver training and consulting to offer customised, effective driver behaviour and training programmes for global customers focussed on achieving and maintaining the highest levels of safety in the oil and gas, minerals and resources sectors.

  • MiX Telematics Middle East and Australasia

    +61 8 9388 5800 | Perth, Australia

    MiX Telematics Middle East and MiX Telematics Australasia are based in Dubai (UAE) and Perth (Australia) respectively.

    The subsidiary was borne out of MiX Telematics’ acquisition of SafeDrive International (SDI), in 2008, a road safety consultancy and training business that was originally formed in 2002. SDI built up a strong reputation in the driver safety and training sector, becoming known for its high standard in training design and delivery.

    Today, the businesses combine in-vehicle monitoring systems, driver training and consulting to offer customised, effective driver behaviour and training programmes for global customers focussed on achieving and maintaining the highest levels of safety in the oil and gas, minerals and resources sectors.

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What Is Telematics?

What Is Telematics?

You may have heard the term telematics—you may have been told it will make your job easier, and may even be using it without realizing it. You may even know that it is the foundation of modern fleet management. If you want a technical answer to the question what is telematics, it's a system that uses telecommunications and information technology or processing to provide actionable data.

In the fleet and logistics industry, telematics is considered synonymous with fleet telematics or vehicle GPS tracking systems. By this definition, it is an onboard communication system and applications that talk to each other via the mechanisms of GPS receivers and other telematics devices.

The most common use of telematics in fleet management is vehicle tracking. By combining a GPS tracking system with onboard diagnostics, the exact location of a vehicle and the speed at which it is moving can be mapped.

fleet truck driver

A telematics system consists of devices installed inside the vehicles. These devices use a cellular network to send information to services that are hosted by the provider or a third-party cloud server. The data can then be accessed from a device such as a smartphone, tablet, or laptop with an internet connection. This is all made possible by the Global Navigation Satellite System (GNSS).

These developments have caused a boom in vehicle telematics and telematics for fleet management. Fleet managers use telematics to keep their drivers compliant with the ELD mandate and to help run their fleet operations more efficiently.

How does telematics work?

A fleet management telematics system consists of telematics devices installed in fleet vehicles in order to send, receive, and store telemetry data. It connects to a vehicle's onboard diagnostics system or CAN-BUS port with a SIM card. An onboard modem sends information via a wireless network.

The telematics device collects GPS tracking data and a range of vehicle-specific information and sends it to a centralized server via General Packet Radio Service (GPRS), 4G (soon to be 5G) mobile data and cellular networks or satellite communication to be stored on a server. The server receives the information and displays it through a secure website accessed through tablets or smartphones. A telecommunications company manages the information flow between the vehicle and the telematics provider.

The telematics device can capture information such as location, speeding, harsh acceleration or braking, idling time, fuel consumption, engine health, and more. When reviewed and analyzed, the information can give you in-depth insights across your entire fleet.

diagram of telematics

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What telematics does

Fleet management telematics lets you harness the power of data and apply it to your unique business challenges. The most common challenge for fleet managers is knowing the whereabouts of their fleet vehicles and equipment at all times. There are many examples of companies using a fleet telematics solution to deter theft, saving thousands of dollars. Initially, the main benefit of this technology was its ability to locate vehicles and relay that information through a wireless connection virtually in real-time. However, the technology has evolved to offer valuable features, such as safety, efficiency, and savings for your fleet.

For example, if you want to develop a fleet safety initiative with the goal of becoming a safer and more responsible fleet, you can use telematics technology to do so. It can help you address bigger issues such as reducing speeding instances, harsh acceleration and deceleration as well as the number of accidents throughout your fleet.

A fleet telematics system can also give you a significant return on investment (ROI) in areas such as:

  • Improving customer service
  • Cutting fuel costs
  • Reducing operating expenses
  • Increasing efficiencies

What are telematics systems?

When you install a telematics device in your fleet vehicles, you may wonder what is behind all that technology. Picture an extremely intelligent computer that can track and report on almost every detail from speed, braking, and idling to low tire pressure, fuel usage, and more. This information can lead to better monitoring of vehicle health and learning more about driving habits throughout your fleet. You can then use this information to save on maintenance costs, improve fuel efficiency, and create driver training programs.

In order to track assets, information from your fleet vehicles is recorded via a telematics device installed through the CAN-BUS port or OBD II. The device contains a SIM card and modem that enables wireless communication on a cellular network. The final piece is fleet management software that can be accessed through a smartphone, laptop, or tablet.

Origin of telematics

The combination of telecommunication and information processing that we know as telematics was developed in the 1960s for military use to improve communication on the battlefield. The technology we use today came about through three interdependent breakthroughs: Internet, GPS, and machine-to-machine communication. Fleet management applications of telematics took off with the rise of the Internet and the increase in the number of telecommunications networks to transfer data in real-time.

How are telematics devices installed?

Telematics devices can be self-installed (plug and play) or installed by a technician. Either way, getting up and running can be quick and easy. Their power requirements may vary, some may be battery operated while others may be powered by the vehicle's internal electrical system.

Can my fleet use telematics?

Any type and size business with vehicles or assets they want to track can benefit from telematics. Here are some industries the rely on GPS fleet tracking and telematics:

  • Trucking and transportation logistics
  • Construction businesses
  • Oil, gas, and mining industries
  • Courier and delivery companies
  • Field sales and other services such as HVAC and plumbing
  • Food and beverage companies
  • Police and emergency organizations
  • Towing companies
  • Food delivery
  • Transit fleets
  • Utilities
  • Other public agencies
  • Landscaping businesses
  • Waste management fleets
  • Food trucks

Telematics data can empower fleet managers and administrators by giving them the ability to solve their unique business challenges and make strategic decisions.

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What are the benefits of telematics?

With advanced telematics systems and the amount of data, they can collect and store, you can simplify operations, improve driver management, and see a significant ROI. Here are eight benefits of a telematics solution for fleets of all types and sizes.

  1. Increased fleet efficiency and productivity—fleet management telematics give you real-time vehicle location information so you can identify the most efficient and safest routes to speed up deliveries, improve road safety, and reduce fuel expenses. In addition, you can use geofencing to track performance against schedules and find out why any delays have occurred.
  2. Improve fuel usage and operational expenses—smarter route planning helps you improve fuel efficiency and save money. You can also automate things such as tracking idling time and vehicle utilization rates. You can rank drivers and determine who needs coaching. By identifying drivers who need coaching to reduce idling and aggressive driving behaviors, you can cut down on your expenses.
  3. Vehicle tracking—your vehicles can be accurately tracked through a combination of GPS satellites and receivers, GPRS networks, and cloud computing. Once you install a telematics device, a GPS receiver can download information from GPS satellites. It is then processed and transmitted via GPRS to secure servers where it can be accessed and used to reroute and send the nearest driver to a new job.
  4. Trailer and asset tracking—telematics is for more than just vehicles. You can attach a GPS tracker to trailers, expensive equipment, and non-motorized assets to make sure they don't get lost and find them faster if they get stolen. You can also set up alerts that are sent to your mobile device if a trailer or other non-motorized asset is moved without proper authorization.
  5. Maintenance improvements—fleet management telematics can help you improve fleet vehicle maintenance throughout the vehicle's lifecycle. With telematics you can monitor hours-of-use and use the information to schedule preventative maintenance, thus preventing excess wear and tear that can lead to unexpected breakdowns. Using engine diagnostics provided by telematics devices, you follow a preventative and predictive maintenance schedule that keeps vehicles operating safely. You can monitor battery voltage, intake valve problems, coolant temperature, oxygen sensor issues, powertrain malfunctions, and more.
  6. Safety tracking—with fleet telematics you can monitor vehicle location and speed, harsh driving and other aggressive driving behaviors as well as seatbelt use. You get a digital record of every facet of your fleet vehicles' operations, information that can give you insight into where and what improvements can be made to prevent accidents and improve driver safety.
  7. Streamlined communication-fleet telematics can streamline communications between drivers and fleet managers or administrators. Improved communications paired with accurate vehicle location and geofencing can help you more accurately estimate arrival times and improve your customer satisfaction. In competitive industries, customer service is often the differentiator, and if your customers aren't happy, they can easily take their business elsewhere. Streamlined communication and real-time vehicle tracking can give you a competitive advantage.
  8. Better payroll management—you can reduce instances of overtime and timesheet fraud with a telematics solution. By monitoring your fleet's electronic time logs and allocating your resources based real-time information, you can lower the amount of overtime across your fleet. You can optimize your drivers' routes, so there is no wasted driving time. You'll also know precisely how long and how far a vehicle was driven, making payroll easier to calculate.

You can also reduce instances of timesheet fraud, as drivers will not be able to record more hours than they actually worked. You'll be able to review their routes and determine if they have made unauthorized stops. Timesheet fraud not only costs you money but can also cause you to incorrectly bill your customers, which can erode their trust in your business. This can be avoided with a telematics solution that generates reports on start and finish times, days and hours worked, average hours, and more.

Is telematics expensive?

A bare-bones GPS tracking telematics solution is relatively inexpensive but gives you very little actionable insight. A fully integrated telematics system that includes dash cams, electronic logging devices (ELDs), route planning, and advanced driver management may cost more upfront but can give pay off in more ROI. And there are systems like MiX Telematics, where you can choose features based on the needs of your fleet.

Better visibility into your fleet gives you insight into how your assets are being used and how you can optimize them. Customizable dashboards make it easier to review progress towards KPIs that you choose, manage your budget, and access real-time analytics from your telematics system. A fleet management system can help you find hidden costs and increase efficiencies and productivity.

What is the future of telematics?

Telematics is fast becoming an essential component of fleet management. Many fleets have seen that it can pay for itself in improved efficiency, productivity, and safety. It is poised for increased growth as new applications are developed to keep up with developments in GPS technology and increased use of mobile devices. The emergence and widespread adoption of the Internet of Things (IoT) making technology possible for smart homes and smart communities are examples of the rapid evolution happening in this space. As telematics continues to gain momentum, it will continue to evolve, and there are some emerging trends to watch for the future.

Areas of telematics innovation include:

  • Big Data
  • Machine Learning
  • Artificial Intelligence
  • Video Telematics
  • 5G Network

GPS tracking systems will continue to become better integrated with other operational systems as fleet owners increasingly look for integrations with their systems for workforce management software, business management software, and ERP software. Telematics increasingly become an integral component of fleet management operations.

Looking for a fleet telematics solution?

Fleet management telematics will continue to play a big role for fleets who want to gain a competitive edge. MiX Telematics solutions provide GPS tracking for vehicles and assets, ELD compliance, safety, and security. If you're looking for fleet management telematics software, contact us and we'll be happy to help you find a telematics solution that is right for your fleet.

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Pest Control Fleet Management

Pest Control Fleet Management

When fleet operators are properly equipped, the result is a guaranteed increase in profitability.

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Gain insight into your fleet's movements and solve your business challenges with MiX Telematics fleet management solutions. Make decisions based on real-time information and empower your fleet with fleet management tools that put you in the driver's seat.

pest control fleet management & tracking services

Pest control fleet managers have a lot on their plates, we get it. Keeping track of vehicles, maintenance, personnel, regulatory compliance, and budgetary concerns makes for a more than full day. A MiX Telematics GPS fleet management solution can help you:

  • Build a culture of safety and reduce risks.
  • Reduce fuel costs with real-time vehicle and driver monitoring.
  • Create targeted driver training programs that get results.
  • Track your vehicles with GPS verification.
  • Prevent theft of assets of all kinds—mobile and fixed.
  • Improve your vehicle maintenance with electronic alerts.
  • Increase fleet efficiency with geo-fences pre-defined for areas and time periods.
  • Optimize your fleet with improved routing and predictive maintenance.
  • Make informed decisions based on data from robust reporting and advanced telematics.

Effective fleet management for pest control

Save on fuel costs, increase driver efficiency and safety, and so much more.

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Why Choose Mix Telematics as Your Pest Control Fleet Management Solution? 

Your pest control business pays expenses every day that you may think are just the cost of doing business. Sure, things like payroll and fuel costs will always be there, but do they have to be so high? Here are some ways using fleet management software can impact your bottom line.

Benefits of Pest Control Fleet Tracking from MiX Telematics

From improving the efficiency of your fleet to improving your billing, pest control fleet tracking can help your pest control fleet perform at its best. You can improve response times, keep track of employee hours, and improve service to your customers by telling them exactly what date and time to expect them. And, if one of your drivers runs into a delay, you can quickly reroute another without disrupting your customer's schedule.

Improve Efficiency

GPS vehicle tracking provide valuable data on driver behavior. You can pull historical data and real-time information to find out:

  • How long a specific team is at specific spray sites?
  • What is the average time your drivers are on the road?
  • Are your pest control specialists going from job site to job site?
  • How long does it take most teams to do the job efficiently?
  • Do your team's timecards accurately represent their work?

These are just a few of the insights pest control GPS fleet tracking gives you. You'll know about delays in real-time and be able to reroute the closest team so that your customers are not inconvenienced.

Reduce Speeding Incidents

Your vehicles are branded and your employees most likely wear a uniform with your logo on it. They represent your company while they are on the road and on the job. They often drive through residential neighborhoods. Do you worry if they are speeding? Insecticides and high-speed travel don't mix.

When your trucks drive at unsafe speeds, they run the risk of getting in a dangerous accident and damaging your reputation. Even if they don't get into an accident, you don't want your company to be known as the one with a truck full of chemicals speeding through a residential area, possibly endangering the community.

With MiX Telematics, you'll know when and where your drivers are speeding. You can set the system up to alert you when dangerous speeding and other activities occur. You can also set up in-cab alerts, so your drivers know to reduce their speed to a safer level.

Reduce Excess Idling

Pests thrive in warm, muggy environments. It's often hot, humid, and uncomfortable. Are your drivers using their vehicles to keep cool and idling when they shouldn't be?

With MiX Telematics, you can find out if any vehicles are idling excessively on a regular basis. Reducing excessive idling can help reduce your fuel costs and save you money. While it may seem like just a few dollars here and there, over time, reducing excess idling throughout your fleet can add up to significant savings.

Customer Validation

GPS fleet tracking for pest control companies lets you verify the exact time a vehicle arrived at a site and the exact time it left. You can set up reports that tell you the activities of each of your vehicles, so you will know who went where when. You will be able to validate that jobs were completed and streamline your billing.

Using historical data available from fleet management software, you can verify for your customers the date, time, and how long your specialist was at their residence or business. You can easily pull a detailed stop report for any vehicle in your fleet and get all the information you need to clear up a customer dispute. Using this information for billing also makes the vendor-customer relationship stronger and more trusted. You can put your customers at ease when they know you have a system in place to validate the accuracy of invoices before they are charged.

 

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Fuel Savings

One of the main things pest control fleets spend on is fuel. And often, fuel spend is determined by fuel prices, over which you have no control. But, you can control the fuel efficiency of your fleet, and reduce your overall fuel costs. By reducing things that waste fuel, such as speeding, rapid acceleration, excess idling, inefficient routing, unauthorized usage of vehicles and assets, and other driving behaviors, you can lower your fuel cost. We've already covered how fleet tracking software can help reduce speeding and excess idling. In much the same way, it can help reduce other unsafe and costly driving behaviors.

Ensure Payroll Accuracy

Because fleet tracking software gives you insight into each specialist's workday and eliminates inflated of false timesheets, you can use fleet tracking software to ensure payroll accuracy. You'll be able to track excess stops, detours from the approved route, and even monitor when some equipment is used. By accurately monitoring when your pest control specialists start and end their day, you can reduce labor costs.

By monitoring and reviewing electronic time logs, you can allocate resources based on actual, real-time insights, significantly reducing overtime. If a customer requires emergency service late in the day, you can send over a team member based on the amount of hours they've logged and their current location. This prevents sending over a specialist who is farther away or too close to going over their maximum hours. You will be less likely to have overtime hours on your payroll, your customers will be happy with your prompt service, and you won't be wasting fuel unnecessarily.

Improve Driver Safety

When drivers engage in risky behavior, it increases the risk of crashes. And that's especially dangerous when they are driving a vehicle full of chemicals. With telematics, you can manage risky behaviors such as speeding, distracted driving, and harsh braking. In-cab audio and visual alerts can be set to let your drivers know they are violating a safety parameter and to give them a chance to correct their behavior. Ranking and scores can be assigned and used to provide the appropriate training.

You can use the assigned scores to create a gamification training program. You can give drivers access to their scores, information about their risky behavior on the road, and their ranking on a leaderboard. When they see how they stack up against other drivers, their ranking can incent them to do better. When they see their ranking go up or down, it makes improvement or lack of improvement much more real, and therefore the consequences will also seem more real.

Improve Fleet Utilization

By tracking hours, arrival times, departure times, travel time between customers, stop duration, and the time a driver is inactive, you can improve how efficiently your fleet operates. All of this information can tell how long it takes for jobs to be completed, if there are delays, and where detours or stops have been made for personal errands. You can also track whether or not a driver is lost due to a lack of route knowledge. You can use this information to determine if any drivers are being underutilized.

Proactive Vehicle Maintenance

Your vehicles are your lifeline. If they are not in good repair, your fleet is going nowhere. Proactive vehicle maintenance can keep your vehicles on the road longer and reduce instances of unexpected downtime. Other benefits include:

  • Proper maintenance so your vehicles run better and longer.
  • Regular maintenance is less expensive than unforeseen repairs.
  • Reduction in fines due to safety violations, since there will be fewer or none.
  • Well-maintained vehicles use less fuel.
  • Fewer breakdowns and accidents due to engine or brake failures will increase overall fleet safety.
  • Reduced downtime and productivity losses due to unexpected breakdowns and repairs.
  • Improved customer satisfaction when you keep more vehicles active on the roads.
  • Improved performance when you choose the time for repairs, after hours, or during slower times.

With telematics, you can create a proactive and preventive maintenance schedule. You can set up mileage- or time-based maintenance alerts so that you can schedule maintenance at a convenient time that doesn't impact operations. In addition, because telematics hooks up to your vehicles' engines, you can get an alert if there is an emerging problem and fix it before the vehicle breaks down.

Trip Management

When you provide a service to customers, you need to know exactly what jobs are being done, who is doing them, and how much time they spend on them. The best and most effective way to get this information is to make activities more visible and to put processes in place to keep your employees accountable.

MiX Telematics task management solutions can help you monitor trips from beginning to end. In addition, you can communicate with your drivers and team members about their next stop and give them any special instructions or changes if needed. Features may include:

  • GPS vehicle tracking
  • Paperless job dispatching
  • Location of and assignment of the closest employee to a job
  • Notifications on route deviations and progress
  • Completed task tracking
  • Two-way messaging
  • Remote data capturing
  • Turn-by-turn navigation

With MiX Telematics, you can customize a system to your needs. And it's easy. No software to download and no complicated hardware set up. Just an on-board computer that collects and sends driver and vehicle information to a top-tier data center. You can access your data online or with a mobile app for iOS or Android. Simply install your device, login to the app, and you're ready to begin.

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GPS Fleet Tracking

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GPS Fleet Tracking 

The Complete Solution for Fleet Tracking   

For today’s fleet operators and managers, it’s crucial to not only track vehicles but also to have immediate access to meaningful information about drivers and vehicles at all times. MiX Telematics gives you an end-to-end gps fleet tracking solution with all the tools you need to manage a highly effective and safe operation.

MiX offers you unlimited access to information about your vehicles and drivers, with a host of features, tools, and reports to help maximize return on investment.

The solution comprises of a sophisticated on-board computer, which collects and transmits valuable vehicle and driver data. This data is hosted in one of several top-tier data centers, and information is accessible online or via a mobile app (for Android or iOS).

Our customers from around the world agree: whatever the goal – be it to save fuel, improve safety, increase utilization, or enhance customer service – MiX Telematics provides guaranteed and significant results.

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fleet tracking device used to manager fleet trucks

Benefits of Fleet Tracking

Global Positioning Systems (GPS) are so ubiquitous these days that many people have forgotten what the initials stand for. They are used almost

daily and forgotten the minute you leave your car.

Once reserved for military applications, the GPS fleet tracking device became available to the public in the 1980s. GPS devices are routinely used by drivers who value their accuracy and adaptability to all weather conditions. The advantages of GPS tracking for fleets of all sizes are even more significant.

Reduces Fuel Costs

A fleet GPS tracking device helps you map out more efficient routes and use less gas. In addition, with the ability to monitor and improve driver behavior, you can reduce speeding, excess idling, and unnecessary stops. These are all behaviors that can waste fuel.

Optimize Your Vehicle Resources

GPS fleet tracking lets you monitor the performance and location of your fleet vehicles in real-time. It gives you accurate information on fuel use, driver behavior, excessive idling, and the exact location at any give time. When you have all the information available about your fleet’s performance, you can focus on problem areas that will increase revenue for your business.

Lower Insurance-Related Expenses

Many insurance companies consider GPS tracking systems to be an asset to efficient fleet management. In many cases, fleets with GPS tracking systems on their vehicles can reduce insurance premiums. This is attractive to insurance companies because vehicles can be accurately and quickly tracked. Fleet supervisors and managers can get alerts when vehicles stray from their expected routes, making it easier to recover stolen vehicles and other assets. And, because GPS systems provide driver behavior data, it encourages drivers to act more responsibly when using company vehicles.

Reduce Maintenance Costs and Downtime

Your GPS system can be set up to alert you when routine maintenance is due. You’ll know which vehicles need tire rotations, oil changes, or other routine maintenance. This lets you stay on top of regular maintenance and extend the life of your fleet vehicles. You can schedule your maintenance in advance, and reduce unexpected breakdowns that keep your trucks off the road and leave your customers in the lurch.

Make Your Customers Happy

Your customers expect faster delivery as well as the flexibility to suit their timelines and needs. When you equip your fleet with GPS tracking, you can quickly make informed decisions that improve customer service. By knowing where all your vehicles are in real-time, you can alert your customers to any changes or let them know precisely where the driver is and when they will arrive.

Manage Your Drivers Better

When drivers know they are being tracked, they are more likely to drive well. GPS tracking lets you see who is a repeat offender and proactively train them to drive better, thus reducing accidents. And if there is an accident, you can use GPS tracked data to prove your driver was not at fault.

Increase Reliability

As a fleet manager, you must constantly manage vehicle performance and customer expectations. Your business would suffer if your customers found you unreliable for providing the expected service at the expected time. A GPS tracking system gives you real-time tracking information that helps you make efficient scheduling decisions that keep your fleet on time, and your customers satisfied.

Plan Routes Efficiently

Your drivers often travel in areas that they are unfamiliar with, so having correct directions is paramount. With a GPS system, they can plan their route before they hit the road. They get step-by-step directions for their entire route. This keeps them from getting lost and keeps everyone safe. They’ll also be alerted to accidents or traffic and can find alternative routes to help keep them on time.

Know the Location of Your Vehicles

A fleet tracking system helps you monitor the location and road activities of your fleet. Using satellite technology, you can communicate with your drivers, so you’ll know if one encounters a problem or if you can assign extra trips to a driver if they finish their scheduled route early.

Locate All Your Assets

Owning or managing a fleet involves the risk of misuse and theft. After-hours and geo-fencing alerts let you know when a vehicle has traveled outside a boundary or is being used when it shouldn’t be. This could mean theft or unauthorized use by an employee.

Avoid Accidents

Timely alerts can help your vehicle avoid accidents. Your GPS tracker can notify you through email or SMS, even if no one is actively monitoring the system. You’ll know about any emergencies right away and can take the appropriate action.

Improve Financial Management

The data you get from a GPS tracking system helps you prepare profit and loss statements for any month with an accurate allocation of resources to manage the fleet. 

Better Time-Card Verification

If you pay drivers by the hour, a GPS tracking system gives you accurate information on when your drivers start their day and when they end it, based on information directly from their vehicles. You can match reports from your system against their time cards to make sure not just that they are actually working the hours they indicate on their time cards, but that they are paid only for those hours.

Reduce Paperwork

Your GPS system will automatically track all the data and analytics in a convenient format and store it so that you can use it when you need it. This gets rid of unnecessary paperwork and improves the efficiency of fleet managers, dispatchers, drivers, and bookkeepers. Reports can be run on a daily, weekly, or monthly basis as well as by driver.

Easy-to-Use

GPS tracking software collects and stores information related to vehicle performance and management, including speed, trip distance, driver behavior, and more. All this information is available to you with a few clicks of your mouse. Simply install the fleet tracking device, download the app, or access through your computer, and you’ll be on your way.

New! MyMiX Fleet Tracking App

Fleet management is an essential capability for any business that owns and manages vehicles. MiX's solutions are ideal for helping to do this effectively. However, when it comes to tracking and monitoring sub-contracted vehicles, hired or leased vehicles, private cars and so forth, it becomes problematic as there is typically a requirement to install hardware and this is not always practical or possible in these situations.

This is where a solution like MyMiX Tracking comes into play. It is an app-based tracking solution that does not require the installation of hardware yet still provides some of the great features that fleet management solutions offer.

What is MyMiX Tracking?

In the past, it has been costly or impractical to track drivers and vehicles that are not a part of your core or day-to-day fleet. MyMiX Tracking is an app-based solution that provides visibility of dynamic fleet vehicles without the need to install hardware. A driver can simply install an app on their smartphone and then fleet managers can track vehicles, monitor trips and gain insight into any inefficient or unsafe driving behaviors. This helps you maintain ongoing data collection for analysis to reduce operating costs, improve driver safety and operational efficiency. The app requires minimal effort to get started, there are no interruptions in day-to-day operations, and you get immediate savings.

mymix tracking app interface

Benefits of mobile fleet management with the MyMiX Tracking app

  • Expands fleet management coverage to vehicles that are not a part of your core fleet or to vehicles that you don’t own.
  • Requires no hardware installation as vehicle and driver performance tracking is purely app-based.
  • Offers an easy, more affordable way to track short-term vehicles during periods of increased customer demand.
  • Improves driver performance and safety using real-time, in-cab alerts while simultaneously encouraging driver engagement.
  • Scale your fleet up or down as needed and according to seasonal demand without worrying about hardware installation.

With MyMiX Tracking, you can maintain many key fleet management benefits for all your vehicles, including:

  • Real-time and historical vehicle location tracking.
  • Driver identification.
  • Trip monitoring from start to finish.
  • Driving event detection including cell phone use while driving, speeding, harsh braking, harsh cornering, and harsh acceleration.
  • In-app driver feedback.

Businesses that can benefit from mobile tracking

If you want a cost-effective, easy-to-use solution to track vehicles without installing a hard-wired on-board computer or tracking device in a vehicle, then the MyMiX Tracking app is ideal. No matter the industry you operate in, if you manage non-core vehicles at any point in time or on a regular basis, you can use MyMiX Tracking to reduce blind spots. Non-core vehicles include:

  • Sub-contracted vehicles

  • Leased vehicles

  • Company cars

  • Grey fleets

  • Private cars

  • Short-term rentals for travel or maintenance

App-based tracking benefits both fleet managers and drivers.
  • Benefits of MyMiX Tracking for Fleet Managers

    • Allows fleet management coverage of vehicles in a diverse and dynamic fleet.
    • Makes it affordable and easier to track non-core vehicles and drivers.
    • Improves driver performance and safety through in-cab alerts and more engaged drivers.
    • Gives immediate insight into poor driving performance.
    • Improves driver coaching effectiveness.
  • BENEFITS OF MYMIX TRACKING FOR DRIVERS

    • Easily classify trips as business or personal (perfect for drivers who use their private vehicles for work).
    • Provides real-time feedback on driving performance.
    • Supplies contextual information in relation to driving performance.
    • Helps improve engagement which, in turn, leads to more job satisfaction.

mymix mobile fleet tracking app

Frequently Asked Questions about MyMiX Tracking

  • How does MyMiX Tracking app track drivers?

    Each driver is identified as soon as they log into the MyMiX app. Once logged in, the driver will be associated with all trips, events, and positions unless the driver activates the ‘not driving’ toggle to stop tracking of that particular trip.

  • When does MyMiX Tracking app track?

    The app will track while the app is running AND the driver is logged in.

    Can drivers opt-out of being tracked?

    Drivers can log out of the app, and no trip will be recorded. Drivers can also use the ‘not the driver' toggle.

  • How does MyMiX Tracking know when a trip begins and ends?

    Trips begin when the phone recognizes speed, distance, and GPS lock. The phone can detect ignition in certain vehicles when connected to Android Auto/CarPlay or the vehicle's Bluetooth. This is part of the third-party integration and not under the driver's control.

    Trips end based on a timeout with no movement or when a certain number of steps are taken. The timeout is configurable, but the number of steps is not.

  • Are driving event alerts sent in real-time?

    Drivers get in-cab, real-time alerts for events such as harsh braking, hard acceleration, harsh cornering, mobile phone use, and speeding.

  • Where is the best place to mount the phone when using the MyMiX Tracking app?

    For best GPS data acquisition, the phone should be mounted on the dashboard of the vehicle. In addition, the mobile device should not be in power save mode since the MyMiX app has to run in the background to work effectively.

  • Which operating systems can use the MyMiX Tracking app?

    The app is available for both Android (Android 6 “Marshmallow” or higher) and Apple users (iOS 12.1 or later and compatible with iPhone, iPad and iPod Touch). Huawei is not supported.

Next Steps

Learn what MyMiX can do for you.

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System Features

With MiX Telematics, you can closely monitor and manage driver behavior and vehicle performance. Within minutes of installation, you can track your fleet, monitor your drivers’ behavior, and reduce the time and money you spend on vehicle maintenance, fuel costs, payroll, unauthorized vehicle use, and more.

  • No Surprises or Hidden Fees

    You pay one flat subscription fee and a low shipping and handling fee. No extra cost for installation or value-added services.

  • Choice of Installation Options

    We can ship the fleet tracking device to you for DIY installation, or you can have a professional installer come to your business to install it for you. It’s your choice.

  • Keep All Your Data in One Place

    An intuitive dashboard gives you insight into fuel efficiency, trips, events, costs, utilization, and more.

  • Reduce Fuel Consumption

    You’ll be instantly notified when a fuel-wasting event occurs, including over-revving, speeding, and excessive idling so that you can take immediate action.

  • Manage Vehicle Health

    You can reduce wear and tear on your fleet’s vehicles by improving poor driver behaviors. You can also set up service and licensing reminders to keep your fleet running smoothly and avoid late fees.

  • Prevent Time Theft

    You can set up geo-fences that let you verify your driver’s shift details such as work sites they’ve visited, their home, and popular lunch spots.

  • Optimize Payroll

    Keep better track of trip classifications, eliminate erroneous payments for unauthorized trips with geo-fencing, and make payroll more accurate.

  • Increase Utilization

    By tracking and monitoring your fleet’s vehicles and drivers, time spent in specific areas and routes can be used quickly to see if resources are being over-used or under-used. 

gps fleet tracking

See What Our Customers Have to Say

"We rely heavily on MiX Solution to help us keep tabs on our vehicles and staff, and to ensure everyone is driving safely."

--Bobby Frisch, Co-Owner of Frisch & Sons

“One of the upfront benefits that surprised us was how much more efficient our routes became. While having the means to successfully reduce speeding, our drivers also finished their deliveries much more quickly. Our delivery efficiencies have gone up almost 40%.”

-- James Clancy, President, Avita Coffee

“Safety is Archrock’s top priority, and MiX Telematics unquestionably helped us identify and reduce or eliminate unsafe driving behavior – leading not only to significant dollar savings, but also helping to improve our overall safety profile.”

--Grady Kelly, Senior Manager: Asset Management, Archrock

How to Get Started

Getting started is quick and easy. All you have to do is:
  • Sign up
  • Choose your subscription
  • Pay

Your device will be shipped to you, simply register, install, and go. Or choose professional installation, and an installer will contact you to arrange a time.

Advantages of Using MiX for Fleet Tracking

By combining telematics with additional tools, our fleet management solutions give you actional information to help you solve complicated, driver- and vehicle-related issues. We can help you reduce the risks and challenges of running a fleet, from high fuel costs to driver safety to costly maintenance and repairs. With a fleet GPS system with on-board hardware and software working together, you’ll have 360-visibility on all the vehicles in your fleet.

Types of GPS Tracker Devices

No matter what type of asset you need to track, we have a GPS device for that purpose. Whether you are tracking five vehicles or 500+ vehicles, we’ve got you covered. Simply choose the one you want, purchase it online, install, and you are on your way.

MiX Fleet Manager – offers you unlimited access to information about your drivers and vehicles with tools and reports to maximize your return on investment (ROI). It includes a sophisticated on-board computer that gathers and sends valuable data about your drivers and vehicles. MiX Asset Manager – tracking and locating technology that can be used to track a variety of assets. You can choose from a tracker for assets with a dedicated power source, a wireless, battery-operated tracker for assets with no power source, and a wireless locator for non-powered assets.

Fleet Trackers for All Applications

Our GPS fleet trackers have been used for fleets as small as five vehicles to as large as 4500, from landscaping to oil and gas industries. Our customers have seen reductions in harsh braking and acceleration events, reductions in excessive speeding, and reductions in excessive distances driven.

MiX Telematics Solutions

Alerts/Notifications

Asset Tracking

Asset Activity Tracking

Asset Location Tracking

Asset Audit Trail

Asset Check-in/Check out

Driver Management

Historical Reporting

Mobile Tracking

People Tracking

Real-Time Tracking

Routing

Status Tracking

Territory Management

Vehicle Tracking

Competitor

Alerts/Notifications

Asset Tracking

Asset Activity Tracking – no

Asset Location Tracking – no

Asset Audit Trail – no

Asset Check-in/Check out – no

Driver Management

Historical Reporting

Mobile Tracking

People Tracking – no

Real-Time Tracking

Routing – no

Status Tracking

Territory Management

Vehicle Tracking

Next Steps

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Trailer and Equipment GPS Tracking

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Trailer and Equipment GPS Tracking

When fleet operators are properly equipped, the result is a guaranteed increase in profitability.

The importance of telematics and GPS tracking for fleet vehicles is clearly recognized, and you may already be looking at or have a fleet management system. But what about your non-vehicle assets? Assets such as trailers are just as valuable as driver and vehicles, and often harder to keep track of.

At MiX Telematics, we know that your trailers are just as important, and the same rules should apply. Our solution? MiX Asset Manager. Simply install the GPS trailer tracking device, and you will know the whereabouts of all your assets on all your jobs.

A fleet equipped with GPS trailer tracking devices

MiX Asset Manager gives you superior GPS fleet tracking for trailers that is easy to install and use. Unlike manual systems, with MiX Asset Manager, you get automatic, electronic registry of your assets, their statuses, and their location so that you can:

  • Find and track them on a map both historically or in real-time
  • Manage their service intervals and odometer readings
  • Bill more accurately if you rent out these assets

This improved control and visibility can dramatically reduce the costs of not knowing where your trailers are at all times. You won’t have to call around to see where they are. In addition, you can use the information to help to optimize their deployment and utilization.

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Find out how fleet management can save you time, money and increase efficiency.

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GPS Trailer Tracking Device Cost-Savings

Asset tracking is not new, but advances in technology have made it much more accurate and much more useful. It’s never been easier to track and protect your trailers from theft and other events that may keep them out of service and negatively impact your business.

  • GPS tracking to locate lost or stolen trailers
  • Increased visibility to reduce risk of trailers assets being stolen
  • Automatic tamper alerts let you know when an event occurs
  • Set service intervals and odometer readings to reduce maintenance costs

Benefits of GPS Trailer Tracking

MiX Asset Manager is designed to suit all kinds of assets, including trailers. This makes it the obvious choice for businesses such as construction, transport & logistics, utilities, landscaping, and more. Being able to locate, track, and manage your trailers translates into many tangible benefits for your business.

Reduced risk

With better visibility and insight, your risk of losing or having a trailer stolen is reduced. MiX Asset Manager lets you set tamper alerts and then replay your trailer’s movements, the distances it travels, and other events that may cause damage to it.

Maximize revenue

Knowing where your trailers are at all times, and when they are available, can help to improve planning, efficiency, and utilization.

Minimize costs

MiX Asset Manager devices are easy to install, and you will see little-to-no downtime at all. In devices that are battery operated, the batteries have a good lifespan and require no maintenance. With these devices installed on your trailers, you can also reduce the costs of manually checking where each one is.

Streamline processes

The solution offers the functionality to manage various aspects relating to an asset’s day-to-day running by electronically capturing asset details, service and licensing information, and fuel entered.

Quick Recovery Rate

Everyone, even your most reliable, trusted, and responsible employees make mistakes. When these mistakes result in a loss of your business’s property, they can end up costing you money. GPS trailer tracking devices do more than just show you where your property is.

By installing a GPS tracking device on your trailers, you will know if they are moved when they shouldn’t be or when they move outside a geographic boundary or geofence that you define. If these events occur, you will be alerted by email, text message, or another preferred method. This lets you quickly identify your trailer’s theft and let the authorities know exactly where it is, and if it is on the move, making the chances that your trailer will be recovered undamaged much more likely.

We do more than show you where your trailers are, we give you improved visibility and peace of mind. By alerting you to potential theft, fraud, or misuse, these devices do more than assist in the recovery of lost trailers, they help keep them from getting lost in the first place.

Monitor Usage and Location

When your trailers are on the road, it isn’t easy to track mileage. Using GPS tracking for trailers allows you to monitor driver activity, speed, distance, and mileage traveled by your trailers. This gives you information you can use to find ways to reduce labor, conserve fuel, and cut costs. It also helps you to bill clients more efficiently.

Protect and Monitor Trailers with GPS

Do you worry about your trailers and the equipment they contain? You are not alone, vandalism and theft of unattended equipment occur all too often, costing you time and your business money. Every business that uses trailers knows the risks of leaving them unattended, where they may be stolen or used without our permission. With MiX Asset Manager, you get the peace of mind that comes with knowing exactly where your trailers are and knowing that you will be alerted of any unauthorized use.

The power of a trailer GPS tracker puts you in control of your non-mobile assets. Imagine what you would do if your trailer was stolen and you had no way to find it. Chances are, it would be stripped, painted, and the VIN number removed before you had a chance to do anything about it.

With a trailer GPS tracker, you will know almost immediately that something is amiss. That is the beauty of this new technology. You can get the alert, call the authorities, and find your missing trailer all through your mobile phone or desktop.

Designed to monitor and protect your trailers, our GPS trailer tracking device gives you a cost-effective, reliable tracking solution for any size and type of business. You can protect your valuable trailers and gain visibility into their movements with live streaming. You can review historical GPS data and see where you can increase efficiency and utilization.

And because MiX Asset Manager can be accessed from your phone or desktop, you can get the information you need wherever you are. You won’t be tied to your desk or have to continuously monitor your smartphone. By setting up geofences and alerts, you get real-time updates about your assets. Let the system do the work, so you don’t have to.

Types of Businesses That Utilize Trailer Tracking

No matter the size of your fleet, MiX Asset Manager can help you keep track of your trailers

  • Landscaping
  • Construction
  • Handyman
  • Tile and Flooring Installation
  • AC & Heating Repairs
  • Transport and logistics
  • Utilities

Types of Trailers That Can Be Tracked

Our GPS tracking devices can be easily installed on all types of trailers, including:

  • Flatbed trailers
  • Enclosed trailers
  • Equipment trailers
  • Open auto trailers
  • Specialty trailers

No matter the size of your fleet or the type of business you have, MiX Telematics has the flexibility to adapt to your business’s size, needs, and requirements. We can customize a solution that improves the security of your assets.

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MiX Now

MiX Now - an easy-to-use-dashboard for telematics

MiX Telematics is Trusted By

MiX Now is a trusted solution for fleet management

Why do you need fleet management software?

  • Save time and money
  • Optimize your payroll
  • Manage vehicle health

All in one easy-to-use dashboard.

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What is fleet management software?

Keeping a fleet of vehicles on track and on the road is complex and challenging. Fleet management software provides the solution. You can reduce costs, maximize time on the road, improve performance, and stay in compliance with government regulations – all with one centralized, easy-to-use fleet software package.

The right fleet management software will:

  • Keep your fleet organized
  • Coordinate vehicles in your fleet from a central location
  • Keep your fleet operation running smoothly

No matter how many vehicles are in your fleet, MiX Now makes it easy to manage vehicle health, save money on fuel, monitor unauthorized vehicle use, optimize your payroll, and more. Your drivers will be more efficient, and you won’t spend as much time worrying about your fleet.

Knowing where vehicles are at any given time reduces your stress, adds hours back into your day, and helps you sleep at night.

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Think your fleet is too small for fleet management software?

At MiX Now, we have solutions for every size fleet. Just because your fleet is small, doesn’t mean your needs are any less complicated or urgent. You have the same headaches and issues, sometimes even more of them, as larger fleets. Our goal is to make sure you get the same benefits from your fleet software as companies with bigger fleets do.

The process is easy. Sign up online, and we’ll send your devices immediately. Plug them into your vehicles, set up your profile, and you are done. You’ll get instant notifications about your fleet on your mobile device or computer, so you can keep track of your fleet wherever you are.

Benefits of fleet management software

MiX Now fleet management software works hard, so you don’t have to. We keep track of everything in one convenient, easy to use, intuitive dashboard.

Save time and money

MiX Now saves you time and money – your two most valuable resources. By reducing fuel use, improving vehicle health, optimizing payroll, and making your fleet more efficient, you get significant savings and increased productivity for you and your business.

Quick and easy setup

Don’t worry about fooling around with complicated hardware and software setup, MiX Now makes it easy. Once you’ve selected your subscription and paid online, we’ll ship your devices. You can install them yourself or choose to have them professionally installed. Once installed, login to the app, and you are good to go.

Payment transparency

Our uncomplicated fee structure is completely transparent. You pay one flat subscription fee, one shipping and handling fee, and you are done. No extra costs for installation or other services. (Messaging and data rates may apply.)

Easy-to-use dashboard

MiX Now gives you an interactive dashboard that makes it easy to see the information you need. You’ll find stats on fuel efficiency, events, costs, trips, vehicle use, and more. The single-view layout presents the information in a way that is both detailed and intuitive.

Reduce fuel usage

Poor driving directly impacts how much fuel your fleet uses. Consider this: idling can use up to a half-gallon of fuel an hour. With MiX Now, you get instant notifications about fuel-wasting activities such as speeding, excessive idling, and over-revving, allowing you to take action steps immediately.

Improve vehicle health management

In addition to saving fuel usage, improve driving behavior that eliminates speeding, harsh braking, over-revving, and excessive idling to reduce wear and tear on your vehicles. This means less maintenance on your vehicles and more savings for your business. With MiX Now, you can also set licensing and service reminders to keep your vehicles running efficiently and keep your fleet in compliance.

Prevent time theft

Research indicates that 25% of workers exaggerate the time they spend on shift 75% of the time. MiX Now lets you easily validate drivers’ shift details by setting up geo-fences for locations such as work sites, popular lunch spots, or a driver’s home. You can choose to get notifications when drivers enter and exit these specific locations.

Optimize your payroll

Correct, efficient, and accurate payroll depends on accurate reporting of driving hours, especially over time. Our logbook and geo-fencing functionalities make this easy and accurate, eliminating paying for unauthorized trips.

Increase vehicle utilization

If you’ve ever wondered if you have the right amount of vehicles on the road at certain times, we can help. Mix Now tracks and monitors drivers and vehicles, how much time they spend in certain areas, and the routes they take. With this information, you can easily see if and where resources are being either underutilized or overutilized.

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Market trends for fleet software

No matter the size of your fleet, if you are working without a modern, comprehensive fleet management software, you are losing money. Delaying the implementation of fleet software will cost you more long-term than the short-term costs of purchasing and installing a system now. We’ve broken down the ways you can save.

Fleet management software return on investment (ROI)

Industry-wide, companies have quickly seen ROI from their fleet management software. Your specific ROI will depend on your numbers, but the following areas have been measurably impacted.

Improved driver safety and reduced liability – you can proactively monitor behavior that increases the probability of driver-caused accidents.

Improved fleet utilization and efficiency – you get metrics on how each vehicle is being driven and balance vehicle utilization with the capacity to reduce wear and tear.

Reduce Labor Costs – with fleet management software, you can see a the history for a specific vehicle, such as trips taken, stops, idling events, and more. It’s an easy way to see how efficient workers are with their time, and where they can improve.

Reduce time spent on administrative tasks – eliminating manual record-keeping and optimizing the dispatch process, fleet software eliminates hours of administrative time often spent on these tasks.

Keep your costs low with MiX Now

Telematics software tracks a lot of data—and that data can account for a lot of money saved. In fact, many organizations are already seeing significant cost savings from integrated fleet technology, with lowered fuel costs, lowered accident costs, reduced labor costs, and reduced downtime due to better preventive maintenance. In addition, these companies often see lower insurance premiums due to improved safety. And software expenses are tax-deductible, so you can even save on the cost of the system itself. Keeping costs low with fleet management software can give your organization a competitive edge.

Find out more about fleet management benefits.

COVID-19

How MiX Telematics is helping the world to keep moving forward during COVID-19

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Amidst the COVID-19 crisis the world is currently facing, we want you to know that we are prepared and that our technology is helping you to keep your business sustainable in these challenging times. The health and safety of our own staff, our customers and partners is paramount.


Part of MiX Telematics’ mission has always been to make the world safer with the help of our technology. This has now come into focus even more sharply as we consider how this technology can not only prevent individuals who drive for work from getting into life-threatening crashes but also how our mobile solutions can help the world to keep moving forward.

The cloud

All of your data is stored in our top-tier data centers. No matter where you find yourself at this point in time, you have 24/7 access to important information about your drivers’ whereabouts and movements. Our SaaS software platform and value-added services will continue to be available and managed by our loyal employees to ensure you continue to have access.

Remote management

You can manage your drivers remotely at all times, thus minimizing physical contact. If you want to communicate with your drivers, you can do so using our driver-focused apps (and, of course, all other technology at your disposal). Our online dashboards are updated in real-time, so you can plan ahead and assign jobs accordingly without ever having to meet in person. Your drivers, in turn, can manage their jobs and check their performance by using our apps. In addition, drivers are notified via in-cab technology of any behavioral or maintenance issues while they’re on the road.

Remote Management

Contingency Plans

We want you to rest assured that MiX Telematics have put contingency plans in place to guarantee that our services will continue to be stable and available so you can still meet your business requirements during this period of uncertainty. Customer services will be maintained throughout.

MiX Telematics is also continuing to manufacture products and making every effort possible to deliver on orders and communicate proactively should any issues arise.

With regards to our employees, we have taken the following immediate measures to keep them safe:

  • Established a pandemic response committee comprising the most senior executives from across the globe, who meet regularly to leverage advice from the WHO and CDC as guidance.

  • Provided continuous information and general tips about the importance of hand washing, staying at home if feeling ill, self-quarantining if you have travelled, etc.

  • Running an employee education program via the MiX Learning Centre (MLC) to share key COVID-19 information.

  • Suspended non-essential employee travel, both international and domestic.

  • Instructed all staff to leverage technology and conduct meetings using virtual tools.

  • Requested employees to work from home as a further precaution.

This is an unprecedented time for everyone, and the situation is changing daily. MiX Telematics are committed to supporting our staff, whilst maintaining effective business operations as far as possible. Our focus will continue to be on safety and maintaining service delivery excellence to our customers worldwide.

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Awards

AWARDS

The excellence of MiX Telematics’ products and services have been proven time and again by the numerous awards and commendations that have been given to us over the years

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Global


Recognized as top global leaders in connected fleet telematics by ABI Research: 2020

In ABI Research’s Commercial Telematics Vendor study, MiX Telematics was named a global leader in both the innovation and implementation categories. To take the lead in the innovation category, MiX Telematics scored high in vehicle monitoring, open platforms, tech development and customer experience. MiX Telematics was awarded in the implementation category by proving excellence in the areas of vertical coverage, partnerships, financial strength and, broad and scalable SaaS solution options.

Europe


Highly commended:

Fleet Safety Product Award
(In-Vehicle)
2021

Brake Fleet Safety

This award was presented by Brake, global road safety charity campaigning for road safety and sustainable road transport as part of the 2021 UK Fleet Champions Awards. MiX Telematics have been highly commended for its new in-vehicle product MiX Vision AI.


Highly commended:

Partnership Award 2020

Brake Fleet Safety

This award was presented by Brake, global road safety charity campaigning for road safety and sustainable road transport as part of the 2020 UK Fleet Champions Awards. MiX Telematics and G4S Cash Solutions, integrated security company, received second place for upholding a high safety standard during their partnership.


Partnership Award 2019

Brake Fleet Safety

Brake, global road safety charity campaigning for road safety and sustainable road transport, awarded MiX Telematics for excellent safety collaboration with Wincanton, Britain’s largest logistics firm.


Sustainable City Award 2019

Private Public Collaboration

SAV, a Spanish waste management company, received recognition from the Fundació Fòrum Ambiental (the Environmental Forum Foundation) and the Spanish Ministry for Ecological Transition after using MiX Telematics’ solutions to make their fleet more environmentally-friendly.


Innovation Award 2014

Brake Fleet Safety

Brake, global road safety charity campaigning for road safety and sustainable road transport, awarded MiX Telematics for our innovative approach to Fleet Management.


Product Award 2014

Brake Fleet Safety

Brake, global road safety charity campaigning for road safety and sustainable road transport, awarded MiX Telematics for the development of the MiX Rovi. This product is a rugged in-cab display that allows for effective, real-time communication between fleet managers and drivers even under the toughest of conditions.

Africa


INDUSTRY WINNER 2021

CAR TRACKING

Matrix is a brand of MiX Telematics that specializes in stolen vehicle recovery, vehicle tracking and personal safety products and services. Matrix was selected as the winner in Ask Afrika Orange Index® 2021 Industry Winners.


Top 500 Best Managed Companies 2021

TOP 5 IN THE FLEET MANAGEMENT & VEHICLE TRACKING CATEGORY

Top 500 is a prestigious annual publication that recognizes the Top 5 companies in South Africa from 100 business sectors. The business performance of over 3,800 companies are closely monitored every year which is based on set criteria that covers excellence and growth in financial performance, people management and company policy.


The Star Readers’ Choice 2019

Best Car Tracking Service

Matrix is a brand of MiX Telematics that specializes in stolen vehicle recovery, vehicle tracking and personal safety products and services. They were voted the Best Car Tracking Service.


Top 100 Companies 2019

Ranked 6th in the Sunday Times

This is one of the most prestigious and highly-anticipated events on the South African business calendar, where industry leaders come together to celebrate the JSE-listed companies that have delivered the highest returns for their shareholders.


Company of the Year 2016

Frost & Sullivan South African

MiX Telematics received this recognition from Frost & Sullivan, one of the top research and consulting firms in the world, after an in-depth analysis of the telematics market. According to the firm, MiX Telematics serves a range of industries and company types by offering superior, value-driven products and services that guarantee rapid return on investment.


Best Employers 2012/13

CRF Institute

Awarded to MiX Telematics for meeting the highest standards in human resource management. MiX Telematics was commended as an organization driven by their values and that allows employees to take charge of their career paths. This, in turn, leads to employees that want to provide customers the best service possible.


Australia


Highly Commended:

2nd place award 2020

Brake, global road safety, Australia

MiX Telematics and Mader Group, a global leader in equipment maintenance, was highly commended in Brake Fleet Safety Product category as part of the 2020 Australasian Fleet Champions Awards. The partnership made excellent use of innovative telematics solutions to create a safer fleet and thus safer roads for all.


Driver Safety 2017

Brake, global road safety, Australia

Brake, global road safety charity campaigning for road safety and sustainable road transport, awarded MiX Telematics with the Company Driver Safety award for their contribution to the safety of at-work drivers.


Highly Commended:

Fleet Safety Product 2017

Brake, global road safety, Australia

Brake, global road safety charity campaigning for road safety and sustainable road transport, highly commended MiX Telematics in their Fleet Product Safety category for their contribution to developing products that improve the safety of fleets and roads.


Highly Commended:

Fleet Safety Product - 2016

Brake, global road safety, Australia

Brake, global road safety charity campaigning for road safety and sustainable road transport, highly commended MiX Telematics in their Fleet Product Safety category for their contribution to developing products that improve the safety of fleets and, in turn, roads.

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Glossary

MiX Insight Agility Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with the MiX Insight Agility solution.

  • Driver scoring

    Driving behaviors – such as speeding, harsh acceleration, harsh braking, harsh cornering and more – are scored individually and then combined to produce the overall driving score. The algorithm incorporates a number of factors and each factor is weighted by the level of risk it poses.
  • Ranking

    Using total daily or weekly driver scoring, drivers are sorted from best to worst in each category. This helps fleet managers determine which drivers require training and what type of training should be offered.
  • Driving event

    This refers to unwanted driving behaviors (such as speeding), unplanned activity or activity taking place outside of a predefined area.
  • RAG scoring

    Driver scoring based on the RAG system. Scoring is assigned to drivers based on the number of Red, Amber and Green alerts they receive across a specific time period. That total is then used to determine which drivers require training based on how many offences have occurred, the type of offences and how risky the behavior is.
  • RAG system

    Using Red, Amber and Green LED status lights on an in-vehicle display, drivers are alerted on how they are performing on the road. Green means the driver is doing good (no driving events are occurring), Amber shows that the driver is close to committing an offense and Red means that the driver has offended.

Are you looking for expert advice?

Contact us today to get the MiX Insight Agility solution for your fleet.

Get in touch

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Installation Guide

Installation Guide

Get Started

How it works

Getting started with the MiX Telematics self-installation couldn’t be easier. The device simply plugs into a vehicle’s on-board diagnostics port – you don’t need any special tools or accessories, so you can do it all yourself without the help of a professional installer!

First, register your device

Once you’ve received your device, you need to link it up to your vehicle using the MiX Telematics web interface. Follow these easy steps

Register a device on the web

Note: you can add your device using the web interface as soon as you receive the list of IMEI numbers in the shipping confirmation email.


1: Locate your OBDII Port

Check the area around your dashboard (the port is typically installed within three feet of the driver).

2: Device installation

Plug the device into the port. Push to ensure it is connected securely.

3: Drive off

Turn on the ignition and start driving to complete the installation process.


What's next?

Once these steps are complete, you can log in to MiX Telematics and start setting up your alerts.

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Installation Guide (2)

Installation Guide

Get Started

How it works

Getting started with the MiX Telematics self-installation couldn’t be easier. The device simply plugs into a vehicle’s on-board diagnostics port – you don’t need any special tools or accessories, so you can do it all yourself without the help of a professional installer!

Device installation

  • MiX Telematics - Locate your OBDII Port

    Locate your OBDII Port

    Step One:

    Check the area around your dashboard (the port is typically installed within three feet of the driver).

    Read more

  • MiX Telematics - Device installation

    Device installation

    Step Two:

    Plug the device into the port. Push to ensure it is connected securely.

    Read more

  • MiX Telematics - Drive off

    Drive off

    Step Three:

    Turn on the ignition and start driving to complete the installation process.

    Read more


Add your vehicle to MiX Fleet Manager Essential and link your device

The self-installation of your devices simply means that you need to plug the device into your vehicle's diagnostics port and start driving. As simple as that!

The on-board diagnostics (OBD-II) port gives access to vehicle information (diagnostics) that is made available in a standardized form. If you need help in locating your on-board diagnostics port, read more here. If you want to see a demonstration of how to plug the device into your vehicle, click here

You need to link your device to an asset (e.g. car, truck, etc.) so that the system knows which asset it is tracking. Do this by first adding an asset in MiX Fleet Manager and then linking it to the unique number on your device, by simply capturing the number in the asset screen in the system.  

Note: you can add your device using the web interface as soon as you receive the list of IMEI numbers in the shipping confirmation email.

Follow these easy steps to get started:

1 Sign in to MiX Fleet Manager
2 Click Monitor.
3 Under Fleet Admin, click Assets
MiX Telematics - Fleet Manager Setup
4

Add a new asset by clicking the  MiX Telematics - Create located in the top right-hand corner as shown below.

5

Enter the required fields. You can add the fields marked with a red asterisk(*) and go back to complete the detailed information laterRead more here if you need help with the rest of the fields. 

6

Click Save, then select the configuration group that matches the model number on the box that your device was received in. The selection box can be found below the registration number field. 

7

Click Save and wait for the new Mobile device settings tab to appear at the bottom of the list.

8

Click on the Mobile device settings tab.

9

Enter the IMEI number, as displayed on the device or the box it was received in, in the Unique identifier field. 

10

Click Save.

MiX Telematics - Add an Asset

Depending on the internet speed, it could take a few minutes for the configuration to take place in the background. As soon as the spinner stops, the screen will refresh showing that the asset has been linked to the device.

You can now go to the Tracking feature to see your asset displayed on the map. 

1

Click Monitor.

2

Under Tracking, click Live tracking. 

More information about the fields on this page:

Field: Description:
Asset Description

Enter a descriptive name for the asset you want to monitor.

Asset Type

Select the type of asset you want to monitor.

Registration Number

Registration number for the asset.

Configuration Group

Select the configuration group from which the asset will derive its main configuration.

Site

The site is the physical location or grouping at which drivers are based and/or from which assets are operated. This grouping can be per region, state, department and any other grouping that makes sense in your business.


Onboard diagnostics II port

On-board diagnostics (OBD) refers to a standardized digital system that provides users (technicians and/or installers) with on-board self-diagnostics and reporting data from your vehicle. 

All vehicles build in the United States after 01/01/1996 are OBD-II equipped, which means it will have a diagnostics port (otherwise known as an OBD-II connector).

To find your diagnostics port, simply check the area around your dashboard (the port is typically installed within three feet of the driver). 

MiX Telematics - Diagnostics II port

Don't worry! You do not need any tools to access the OBD-II port. 

For more information about on-board diagnostics and if you need to find out if your pre-1996 car is OBD-II compliant, refer to the following website:

http://www.obdii.com/connector.html#dates


Setting up basic features

You have purchased and installed a MiX Telematics device and are now part of a large group of valued MiX Telematics customers. 

You can now log in to MiX Fleet Manager and set your system up to start tracking your vehicles (known as assets in the system) as well as monitor and improve asset utilization and driver behavior.

Here are some of the main features to get you started:

1 Add an Asset
2 Link your device to an asset
3 Add a driver
4 Configuring driver access
5 Add locations (geo-fencing)
6 Set up event notifications
7 Start tracking your assets and drivers
You can also read this article on basic navigation of the application.

What's next?

Once these steps are complete, you can log in to MiX Telematics and start setting up your alerts.

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FAQ

Page Schema: [script type="application/ld+json"] { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "1. How do I get access to Agility?", "acceptedAnswer": { "@type": "Answer", "text": "MiX Fleet Manager user simply requires and additional permission for Agility and the customer database needs to be enabled for Agility. User then installs excel add-in as found on MiX Insight Agility page in MiX Fleet Manager." } },{ "@type": "Question", "name": "2. How long do I need to wait for access?", "acceptedAnswer": { "@type": "Answer", "text": "Maximum 48 hours depending on when the request was received and actioned. There are two processes that need to update with the new permission, one happens midday and the other midnight, so it depends if the activation was made in the morning or afternoon how long it could take." } },{ "@type": "Question", "name": "3. What is the MiX Insight Agility excel add-in", "acceptedAnswer": { "@type": "Answer", "text": "The excel add-in is an easy way to access the MiX Insight Agility tool directly from excel on your PC/Laptop. It requires an once-off installation on the specific PC/laptop and can be de-installed if no longer required. It will only apply to MiX Telematics users who have a valid MiX Fleet Manager account and who has the required permissions to access MiX Insight Agility." } },{ "@type": "Question", "name": "4. Will it work on a Mac?", "acceptedAnswer": { "@type": "Answer", "text": "It is a Windows application and will only work on a Mac if you have a virtual machine installed with Windows. It does not work with the native excel for Mac." } },{ "@type": "Question", "name": "5. What excel versions are supported?", "acceptedAnswer": { "@type": "Answer", "text": "Best used on latest Excel versions as with all applications as it covers the most features. Will however work on Excel 2013 and up and not supported on previous versions. If a user will be working with big datasets/database sizes and volumes it is recommended to have a 64-bit Operating System on Windows. The excel add-in download file provided in MiX Fleet Manager is available for both a 64-bit and 32-bit excel version." } },{ "@type": "Question", "name": "6. How is authentication done?", "acceptedAnswer": { "@type": "Answer", "text": "MiX Insight Agility uses a HTTPS URL connection to authenticate a user and make a connection to their data. The security is handled by 2 step authentication, first being MiX Fleet Manager access and the second being access to the data. The connection is made to a “jumpbox” which communicates with our server to get the data. At no time do we allow direct connection." } },{ "@type": "Question", "name": "7. When I get an error upon first log-in stating “Invalid username and password”?", "acceptedAnswer": { "@type": "Answer", "text": "Check that you do have the relevant permissions? If you do, then verify with your IT department if your company perhaps has a firewall which blocks S3 connections. If they do, they need to add the following address to the allow list on the local Firewall: https://s3-eu-west-1.amazonaws.com.More info regarding S3 can be found here https://aws.amazon.com/s3/ and provided to your IT department. This is not likely to be an issue at most companies. A bypass to this error has been implemented and should you not be allowed to access S3 from your domain, we will simply allow your log-in but you will not have access to the features which is made available through S3 which is the help file and the template library." } },{ "@type": "Question", "name": "8. How does Agility handle date fields like last 30 days excluding today?", "acceptedAnswer": { "@type": "Answer", "text": "Insight reports ignores the current day when starting to count backward the 30 days whereas Agility includes the current day in the count (but excludes it) and then counts 30 days backwards, hence the one day difference if you compare a report with Agility." } },{ "@type": "Question", "name": "9. How is Organization Groups beneficial and with which logic is it displayed in Agility?", "acceptedAnswer": { "@type": "Answer", "text": "Agility is able to provide data against group level whereas MiX Insight reports can only display site level data. It is however NB to take note of the following scenarios with regards to sites: i) If in a site all vehicles assigned to the site have no distance in the period selected, the site will not display in the Agility structure. ii) If all vehicles in a site have been decommissioned, the site will also not display in Agility for the selected period. iii) If a vehicle in a site has not had distance in the selection period, it will not display in Agility." } }] } [/script]

MiX Insight AgilityTM FAQ

Smart camera technology for an accurate inside view of fleet operations

MiX Insight AgilityTM FAQ

1.     How do I get access to Agility?

MiX Fleet Manager user simply requires and additional permission for Agility and the customer database needs to be enabled for Agility. User then installs excel add-in as found on MiX Insight Agility page in MiX Fleet Manager.

2.     How long do I need to wait for access?

Maximum 48 hours depending on when the request was received and actioned. There are two processes that need to update with the new permission, one happens midday and the other midnight, so it depends if the activation was made in the morning or afternoon how long it could take.

3.     What is the MiX Insight Agility excel add-in

The excel add-in is an easy way to access the MiX Insight Agility tool directly from excel on your PC/Laptop. It requires an  once-off installation on the specific PC/laptop and can be de-installed if no longer required. It will only apply to MiX Telematics users who have a valid MiX Fleet Manager account and who has the required permissions to access MiX Insight Agility.

4.     Will it work on a Mac?

It is a Windows application and will only work on a Mac if you have a virtual machine installed with Windows. It does not work with the native excel for Mac.

5.     What excel versions are supported?

Best used on latest Excel versions as with all applications as it covers the most features. Will however work on Excel 2013 and up and not supported on previous versions. If a user will be working with big datasets/database sizes and volumes it is recommended to have a 64-bit Operating System on Windows. The excel add-in download file provided in MiX Fleet Manager is available for both a 64-bit and 32-bit excel version.

6.     How is authentication done?

MiX Insight Agility uses a HTTPS URL connection to authenticate a user and make a connection to their data. The security is handled by 2 step authentication, first being MiX Fleet Manager access and the second being access to the data. The connection is made to a “jumpbox” which communicates with our server to get the data. At no time do we allow direct connection.

7.     When I get an error upon first log-in stating “Invalid username and password”?

Check that you do have the relevant permissions? If you do, then verify with your IT department if your company perhaps has a firewall which blocks S3 connections. If they do, they need to add the following address to the allow list on the local Firewall: https://s3-eu-west-1.amazonaws.com.More info regarding S3 can be found here https://aws.amazon.com/s3/ and provided to your IT department. This is not likely to be an issue at most companies. A bypass to this error has been implemented and should you not be allowed to access S3 from your domain, we will simply allow your log-in but you will not have access to the features which is made available through S3 which is the help file and the template library.

8.     How does Agility handle date fields like last 30 days excluding today?

Insight reports ignores the current day when starting to count backward the 30 days whereas Agility includes the current day in the count (but excludes it) and then counts 30 days backwards, hence the one day difference if you compare a report with Agility.

9.     How is Organization Groups beneficial and with which logic is it displayed in Agility?

Agility is able to provide data against group level whereas MiX Insight reports can only display site level data. It is however NB to take note of the following scenarios with regards to sites:

i)      If in a site all vehicles assigned to the site have no distance in the period selected, the site will not display in the Agility structure.

ii)     If all vehicles in a site have been decommissioned, the site will also not display in Agility for the selected period.

iii)    If a vehicle in a site has not had distance in the selection period, it will not display in Agility.

Are you looking for expert advice?

Contact us today to get the MiX Vision solution for your fleet.

Get in touch

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MiX Insight Agility

MiX Insight AgilityTM

Take charge of your reporting

MiX Insight Agility is an extension that offers reporting and dashboards tailored to customers’ specific operational requirements.

Telematics reporting

MiX Insight Agility reports are easy to alter and enhance. As soon as a custom Microsoft Excel spreadsheet has been generated containing the relevant fleet and driver data, it never has to be recreated. Instead, it can be instantly refreshed at the mere touch of a button, saving both time and resources.

With this extension, you don’t need to be in contact with a development department or have subscriptions to create your own reports. You can change the layout, select the content, create dashboards, add colors and much more, without being reliant on anyone else to interpret your unique needs.

Features

  • Variety of data fields

    Explore and analyze a number of areas relating to your data, then easily transform it using tools within Microsoft Excel to create the format and layout you desire.

  • Permission-based access

    Assign permissions via MiX Fleet Manager’s security settings. This means no separate sign-ups are needed to ensure ease-of-use.

Servers powering fleet management reports

Get a demo

  • All the how-tos

    The Microsoft Excel template comes with detailed instructions, a glossary, links to useful videos and instructions on how to create PivotTables, PivotCharts, Timeline and slicers to analyze data and create interactive applications.

  • Compatibility with Microsoft Excel and other BI tools

    Exclusively built for use in Microsoft Excel. Various plug-ins and data connectors are available for other business intelligence tools on request.

Are you looking for expert advice?

Contact us today to get the MiX Insight Agility solution for your fleet.

Get in touch

telematics reports

How One Dashboard Can Help Manage All Mobile Assets

Measuring to improve is something every manager should be doing, but without an intuitive fleet management dashboard, it is virtually impossible. The decisions you make are only as good as the information you have to base them on. With MiX Insight Agility, you get access to customizable reports to help you optimize your fleet operations, all accessible through one convenient dashboard.

Benefits of Using One Single Telematics Dashboard

You’ve got a lot on your plate, and because of this, you may not have the time or the resources to monitor all your vehicles on a continual basis. When all your information can be accessed through one telematics dashboard, you get 360-degree insight.

MiX Insight Agility gives you a host of tools that can help you develop a fleet management strategy that improves operational efficiencies and has a positive effect on your bottom line. You get telematics reports that help you visualize data and real-time information that can help you make decisions about issues as they arise.

With one single telematics dashboard, you get:

  • Real-Time Vehicle Location—you can easily coordinate crews and dispatch them to a job site and monitor their progress along the way. This gives you a holistic view of fleet issues and job status.
  • Real-Time Vehicle Tracking—when you can see your entire fleet on one dashboard, you can make sure you are sending vehicles to the jobs closest to them.
  • Hours of Service Accuracy–set up hours of service tracking to manage driving hours and keep trip scheduling within legal HOS limits.
  • Improve Driver Behavior—you can measure driver performance, set up real-time alerts, and implement driver training programs.
  • Identify Assets You No Longer Need—when you have all your assets tracked, you can see which ones are no longer being used and determine if you should sell them.

With easy access to your fleet information, you can track movable and fixed assets from anywhere.

Benefits of Fleet Monitoring and Reporting

Telematics reports can be reviewed through the fleet management dashboard using a smartphone, tablet, or laptop. Once you get the information, you can generate comprehensive diagnostic reports. You can review the data by driver, vehicle, or your entire fleet. In addition, you can print hard copies or email copies to your team.

These are several areas that can benefit from monitoring and reporting:

  • Vehicle Tracking–by giving you more insight into your driver’s behavior, reporting can help you set up training programs that reduce driver distraction and moving violations and improve fleet safety. Accidents of any kind are a huge safety risk. They also affect fleet efficiency and can incur unnecessary costs due to repairs and possible insurance claims.
  • Fuel Efficiency–fuel is a significant expense for your fleet, so monitoring fuel usage through detailed reports helps you improve the overall fuel efficiency of your fleet and, in turn, lower your fuel costs. You get an in-depth look at how and where fuel is being used or misused. You can identify driving patterns such as speeding, excessive idling, and harsh braking, leading to wasted fuel. And with alerts and reports that identify unauthorized or unnecessary fuel use, you can develop a strategy to address these concerns.
  • Maintenance and Repairs–your vehicles are what make your fleet operation run, literally. With telematics engine diagnostics, you can monitor the health and performance of your fleet vehicles with alerts, inspection reports, and data that identifies potential risks. You can use this information to prevent unexpected breakdowns, lower maintenance expenses, and lengthen the life of your fleet vehicles. With accurate diagnostics reports, you get data about your fleet that helps you schedule preventative maintenance that saves you money on proactive repair and less unexpected downtime.
  • Utilization Reports–monitoring your feel asset utilization helps you measure how efficiently your fleet is operating. You’ll know if driving hours aren’t allocated, duration of stops, how many stops are made en-route, empty or underutilized miles, arrival and departure times, and more. All this information lets you see if your fleet assets are being used to their full capacity at the most optimal times.

Telematics reports can give you the information you need to improve efficiencies and optimize your fleet operations. You’ll get insight into what is working and what is not and be able to find ways to improve.

Is It Time for Telematics for Your Fleet?

If you have considered using a telematics solution, but haven’t yet done so, there could be many reasons why. Maybe you are worried about disrupting fleet operations or haven’t decided which option to go with. Or maybe you’re just not sure if it’s time to use telematics for your fleet.

The industry is becoming increasingly competitive, and companies looking for solutions to better manage their fleers are looking to telematics systems. They need solutions that provide a range of services to meet workplace safety and health requirements while also reducing overhead and improving operational efficiency. And increasingly, fleet managers are looking for telematics solutions that help them identify opportunities for change and track improvements.

The way fleet management works tomorrow will be very different than the way it works today. Digital technologies from data analytics to smartphones to telematics and the internet of things (IoT) are changing almost every aspect of how every business is managed and run.

With the adoption of telematics becoming more wide-spread every year, telematics solutions for fleet management are fast becoming an essential component of the trucking and transportation business. The worldwide market for telematics software, hardware, and service is expected to reach $75 billion by 2025. As the market continues to grow and the technology continues to improve, there’s never been a better time to adopt telematics for your fleet’s management.

Companies who are late to adopt these technologies may find that they are struggling to keep up with their competitors. By implementing advanced technologies such as telematics and embracing change, forward-looking companies will stay one step ahead of their competition.

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ELD FAQ

Page Schema: [script type="application/ld+json"] { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is the ELD Mandate?", "acceptedAnswer": { "@type": "Answer", "text": "Also known as the ELD Final Rule, the ELD Mandate was instituted by the Federal Motor Carrier Safety Administration (FMCSA) in December 2015 and requires commercial motor vehicle drivers to track their Record of Duty Status electronically, using compliant ELDs versus paper logbooks." } },{ "@type": "Question", "name": "What is an Electronic Logging Device (ELD)?", "acceptedAnswer": { "@type": "Answer", "text": "An Electronic Logging Device, or ELD for short, is a device designed to automatically record a driver’s driving time and other aspects relating to Hours of Service (HOS) compliance. The device does this by monitoring a vehicle’s engine and traveling time." } },{ "@type": "Question", "name": "How is an ELD different to an AOBRD (Automatic On Board Recording Device)?", "acceptedAnswer": { "@type": "Answer", "text": "While an Automatic On Board Recording Device (AOBRD) also records the amount of time a vehicle is being driven, an ELD must be certified and registered with the FMCSA. Each ELD model will have a unique registration number that can be found on its display or printout." } },{ "@type": "Question", "name": "What are the benefits of ELDs?", "acceptedAnswer": { "@type": "Answer", "text": "Most notably, ELDs allow for the recording of more accurate driving hours. They also negate the need for manual paper log entries, which can result in unintentional Hours of Service (HOS) violations. By improving compliance with HOS rules, drivers have more time to rest and are more likely to operate their vehicles in a safe and efficient way. Furthermore, accurate HOS records can boost fleet efficiency and utilization, as they facilitate streamlined business operations like effective dispatching." } },{ "@type": "Question", "name": "When does the ELD Mandate come into effect?", "acceptedAnswer": { "@type": "Answer", "text": "The ELD Mandate was published in December 2015, and started coming into effect in February 2016 with the rolling out of Phase 1, being the early adoption of ELDs." } },{ "@type": "Question", "name": "What’s the final deadline to comply with the ELD Mandate?", "acceptedAnswer": { "@type": "Answer", "text": "By 16 December 2019, all commercial motor vehicles must have a certified, registered ELD installed that complies with the ELD Mandate." } },{ "@type": "Question", "name": "Does the ELD Mandate apply to me?", "acceptedAnswer": { "@type": "Answer", "text": "If your drivers operate commercial motor vehicles or CMVs, and are currently required to track their Record of Duty Status for Hours of Service (HOS) compliance, then yes." } },{ "@type": "Question", "name": "What is classified as a commercial motor vehicle, or CMV?", "acceptedAnswer": { "@type": "Answer", "text": "CMVs are classified as vehicles that are used for business purposes or interstate commerce and meet at least one of the following criteria: weigh more than 10,000 pounds, have a gross vehicle weight rating or gross combination weight rating of more than 10,000 pounds, transport 16 or more passengers not for compensation or nine or more passengers for compensation, or transport hazardous materials in a quantity requiring placards." } },{ "@type": "Question", "name": "Can I install any old ELD?", "acceptedAnswer": { "@type": "Answer", "text": "No. ELD manufacturers are required to certify that their ELDs meet technical standards in the ELD rule. Only those ELDs may be installed." } }] } [/script]
Frequently asked questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

  • Overview

  • Glossary

  • FAQ

  • Blog

  • White Paper

ELD FAQ

  • What is the ELD Mandate?

    Also known as the ELD Final Rule, the ELD Mandate was instituted by the Federal Motor Carrier Safety Administration (FMCSA) in December 2015 and requires commercial motor vehicle drivers to track their Records of Duty Status electronically, using compliant ELDs versus paper logbooks.

  • What is an Electronic Logging Device (ELD)?

    An Electronic Logging Device, or ELD for short, is a hardware device designed to automatically record a driver’s drive time and other aspects relating to Hours of Service (HOS) compliance. The device does this by monitoring a vehicle’s engine and traveling time.

  • How is an ELD different to an AOBRD (Automatic On Board Recording Device)?

    While an Automatic On Board Recording Device (AOBRD) also records the amount of time a vehicle is being driven, an ELD must be certified and registered with the FMCSA. Each ELD model will have a unique registration number that can be found on its display or printout.

  • What are the benefits of ELDs?

    Most notably, an ELD, or electronic logging device, allows for the recording of more accurate driving hours. They also negate the need for manual paper log entries, which can result in unintentional Hours of Service (HOS) violations. By improving compliance with HOS rules, drivers have more time to rest and are more likely to operate their vehicles in a safe and efficient way. Furthermore, accurate HOS records can boost fleet efficiency and utilization, as they facilitate streamlined business operations like effective dispatching.

  • When does the ELD Mandate come into effect?

    The ELD Mandate was published in December 2015, and started coming into effect in February 2016 with the rolling out of Phase 1, being the early adoption of ELDs.
  • What’s the final deadline to comply with the ELD Mandate?

    By 16 December 2019, all commercial vehicles must have a certified, registered ELD installed that complies with the ELD Federal Mandate.

  • Does the ELD Mandate apply to me?

    If your drivers operate commercial motor vehicles or CMVs, and are currently required to track their Record of Duty Status for Hours of Service (HOS) compliance, then yes.
  • What is classified as a commercial motor vehicle, or CMV?

    CMVs are classified as vehicles that are used for business purposes or interstate commerce and meet at least one of the following criteria: weigh more than 10,000 pounds, have a gross vehicle weight rating or gross combination weight rating of more than 10,000 pounds, transport 16 or more passengers not for compensation or nine or more passengers for compensation, or transport hazardous materials in a quantity requiring placards.
  • Can I install any old ELD?

    No. ELD manufacturers are required to certify that their ELDs meet technical standards in the ELD rule. Only those ELDs may be installed.
  • Do ELDs replace other recording systems?

    Over time, drivers and fleet managers have used a variety of ways to record driver and vehicle information. These methods have run the gamut from paper logbooks to personal devices with an app that records, stores, and sends the information. However, with the installation of an ELD that meets the ELD mandate compliance requirements, these other methods are obsolete.

  • What is an ELD for?

    An ELD captures and stores information about drivers and vehicles. The device is installed and connected to the vehicle’s engine. The information it collects is uploaded to the telematics system. You can then review HOS status for drivers and run reports to review data.

  • How does an ELD work?

    Once installed, an ELD device communicates with the vehicle’s engine and the telematics system to give you detailed engine status information and accurate, real-time GPS location information. An ELD must be DOT-certified in order to be used for recording Hours of Service (HOS).

  • Who needs an ELD?

    If you were previously required to file a Record of Duty Status (RODS), you should be using an ELD. This includes commercial motor vehicle drivers, truck drivers who operate in the U.S, and owner-operators.

  • Who is exempt from using ELDs?

    Some commercial motor vehicle drivers do not need to use ELDs. This includes short-haul drivers, tow truck operators if the commercial motor vehicle being driven is the commodity, drivers of vehicles older than 2000 model year, drivers who keep logs for only eight days out of a period of 30 days, and agricultural, livestock and farm vehicles.

  • What is the ELD specifications and requirements?

    According to the FMCSA, an ELD must begin recording a commercial truck as being in driving mode when its speed reaches 5 miles per hour. At various intervals, it records the date, time, vehicle, location, mileage, driver ID, engine hours, user authorization, and motor carrier.

  • What Must an ELD have?

    According to FMSCA, an ELD must connect to the vehicle’s engine to retrieve the truck engine’s data and display it as a graph. The device has three driver modes: on-duty, off-duty, and driving. The data is formatted in a standard form established by the FMSCA. The driver can update the driving mode, and the device will then update the driver’s selection. It does this by evaluating the vehicle’s movement.

  • What does an ELD need to be in compliance?

    To be in compliance, an ELD needs to have individual accounts for administrators and drivers, record driving time in 60-minute intervals, copies of driver records available through printout or digital display, require driver certification every 24 hours, connectability on all data platforms, tamper-proof data retention, keep records for seven days, ability to assign driving records to drivers and others, and access to all information by DOT and law enforcement.

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ELD Glossary

ELD Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with ELD.

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  • Automatic On Board Recording Device (AOBRD)

    An electric, electronic, electromechanical, or mechanical device capable of recording driver's duty status information accurately and automatically. The device must be integrally synchronized with specific operations of the commercial motor vehicle in which it is installed. At a minimum, the device must record engine use, road speed, miles driven, the date, and time of day. Although still used, the term is being phased out to make way for FMCSA-compliant Electronic Logging Devices (ELDs) as mandated in the ELD Final Rule.
  • Bring Your Own Device (BYOD)

    The trucking company or driver can use their own cellphone or tablet as the ELD’s display. ELD regulation still requires a hardwired connection to the truck’s engine, so the smart phone or tablet connects wirelessly to another piece of hardware that’s connected to the ECM.
  • Commercial motor vehicle (CMV)

    Any self-propelled or towed motor vehicle used on a highway in interstate commerce to transport passengers or property and meets at least one of the following criteria: weighs more than 10,000 pounds, has a gross vehicle weight rating or gross combination weight rating of more than 10,000 pounds, transports 16 or more passengers not for compensation or nine or more passengers for compensation, or transports hazardous materials in a quantity requiring placards.
  • Compliance, Safety, Accountability (CSA)

    The Compliance, Safety, Accountability (CSA) program is a Department of Transportation initiative that allows the FMCSA to track and evaluate carriers based on compliance and crash history. Carriers that do not score well in the system can be investigated and warned by the FMCSA.
  • Duty status

    Also called Record of Duty status or driver log, duty status is the document used by a driver to record his/her driving time. There are four different status activities, namely “Off duty” or “OFF”; “Sleeper berth” or “SB”; “Driving” or “D” and “On-duty not driving” or “ON”.
  • Driver log

    See ‘Duty status’.
  • Driver Vehicle Inspection Report (DVIR)

    Daily report of any maintenance defects in the vehicle. Many ELDs include a DVIR form in their daily HOS process for the driver.
  • Electronic logbooks (e-Logs)

    Short for electronic logbooks, which are records of driving hours that are captured and stored electronically using an on-board recording device.
  • Electronic Control Module (ECM)

    A device that stores engine data, fault codes and hard-braking and stopping information.
  • Electronic Logging Device (ELD)

    An Electronic Logging Device, or ELD for short, is a device that automatically records driving time and facilitates the accurate recording of Hours of Service (HOS).
  • Electronic On Board Recorder (EOBR)

    An outdated term that replaced AOBRD. This term has been replaced by ELD.
  • ELD Final Rule

    See ‘ELD Mandate’.
  • ELD Mandate

    Also known as the ELD Final Rule, the ELD Mandate was instituted by the Federal Motor Carrier Safety Administration (FMCSA) in December 2015 and requires commercial motor vehicle drivers to track their Record of Duty Status electronically, using compliant ELDs versus paper Records of Duty Status (RODS).
  • FMCSA

    The Federal Motor Carrier Safety Administration, whose primary responsibility is to prevent commercial motor vehicle-related fatalities and injuries. See www.fmcsa.dot.gov.
  • Harassment

    An action by a motor carrier towards one of its drivers that the motor carrier knew, or should have known, would result in the driver violating the HOS rules.
  • Hours of Service (HOS)

    Hours of Service (HOS) regulations are issued by the FMCSA and govern the maximum hours all motor carriers and drivers can operate a commercial motor vehicle (CMV) in interstate commerce in the United States.
  • IFTA

    The International Fuel Tax Agreement (IFTA) is an agreement between the lower 48 states of the United States and the Canadian provinces, to simplify the reporting of fuel use by motor carriers that operate in more than one jurisdiction.
  • Location data

    Location data, in the context of vehicle tracking, is information provided by an on-board device about its current position in space. For the purposes of an ELD, geo-location must be derived from a database that contains all cities, towns, and villages with a population of 5,000 or greater.
  • Logging Software Programs

    Logging software programs are used by certain drivers to help them prepare RODS, but the computers, tablets, and smartphones with such software do not meet FMCSA’s requirements for automatic on-board recording devices (AOBRDs).
  • Record of Duty

    See duty status.

We hope you have found our glossary of ELD terms useful. If you have any further questions about ELD and compliance solutions, or you are unsure if the ELD mandate applies to your business, get in touch with us! We encourage you to reach out to us. Speak to one of our experts to learn more about compliance solutions for your fleet.

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ELD Overview

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Are you compliant with the ELD Mandate?

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On December 18 2017, the ELD Mandate came into effect, as instituted by the Federal Motor Carrier Safety Administration (FMCSA). The Mandate requires commercial motor vehicle drivers to track their Record of Duty Status (RODS) electronically, using compliant Electronic Logging Devices (ELD) versus paper logbooks.

Act now to make sure your fleet is fully compliant by the final deadline of December 16, 2019!

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Choose MiX Hours of Service

ELDs fitted by MiX Telematics as part of our Hours of Service solution are fully compliant with the FMCSA’s specifications in terms of performance, design and technical specifications:

  • Our entire system is secure and tamper-resistant.
  • Location data can be captured at ignition, when the engine is switched off, every time the vehicle moves, and at least every hour as regulated.
  • Our ELDs can be connected and synced to a vehicle’s engine.
  • As each driver’s daily duty status changes, the information can be displayed in a graph/grid format.
  • Any malfunctions or errors within the HOS system itself can be detected and recorded automatically.
  • Data can be transferred to enforcement officers as necessary via USB

MiX Hours of Service is also registered with the FMCSA.

Why convert?

Complying with the ELD Mandate has many benefits in the long run.

  • Reduced paperwork

    The FMCSA estimates that an ELD can save a truck driver 19 hours each year by not having to manually fill out a Record of Duty Status (RODS). It also reduces the need to keep messy paper logs.
  • Better planning capability

    Fleet managers and/or dispatchers are kept in the loop at all times about a driver’s status, allowing them to plan better.
  • Lowered crash rates

    It has been proven that drivers using e-logs have significantly lower crash rates and preventable crash rates that those not using e-logs.
  • Compliance made easy

    By complying with the ELD Mandate, drivers and business have the opportunity to take advantage of other electronic compliance solutions such as IFTA.

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MiX Asset Manager FAQ

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Frequently Asked Questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

  • Overview

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  • FAQ

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MiX Asset ManagerTM FAQ

  • Do I have ‘eyes’ on my assets at all times?

    Absolutely – you can access historic and real-time data based on information from the tracking device.

  • Would MiX Asset Manager be appropriate for any type of asset?

    Yes – oftentimes assets tend to be very valuable for a particular business and tracking them becomes a business imperative.

  • Is it only applicable to fixed assets?

    No. It applies to both moveable and fixed assets.
  • Does it require a power source?

    No.
  • Can MiX Asset Manager provide an automatic, electronic inventory of data?

    Yes, and it’s easily accessed via the user-friendly interface.
  • How does this automation help my business?

    This improved asset control and visibility can eliminate the costs of not knowing an asset's location, and helps optimize asset deployment and utilization.
  • What is MiX Tabs and how does it work?

    MiX Tabs, a low-cost device for non-powered assets that leverages the communications networks of connected vehicles as they pass by. Once data is collected and transmitted by a device, asset managers can access it via MiX Fleet Manager.
  • What is flexible tracking?

    You can choose to have your solution delivered via wired, battery operated (wireless) or low-cost options.
  • How can I access my tracking data?

    Once data is collected, asset managers can access an asset’s data via the secure and familiar software interface of MiX Fleet Manager. Functionality includes to locate and track assets, view asset diagnostics like battery status and signal strength, and export a full list of assets. Historical tracking allows viewing of detailed trip replays, distances traveled and previous events.
  • Why are timeline streams and info important?

    Functionality includes to locate and track assets, view asset diagnostics like battery status and signal strength, and export a full list of assets. Historical tracking allows viewing of detailed trip replays, distances traveled and previous events.

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MiX Asset Manager Glossary

MiX Asset Manager Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with the MiX Asset Manager solution.

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  • Driver scoring

    Driving behaviors – such as speeding, harsh acceleration, harsh braking, harsh cornering and more – are scored individually and then combined to produce the overall driving score. The algorithm incorporates a number of factors and each factor is weighted by the level of risk it poses.
  • Ranking

    Using total daily or weekly driver scoring, drivers are sorted from best to worst in each category. This helps fleet managers determine which drivers require training and what type of training should be offered.
  • Driving event

    This refers to unwanted driving behaviors (such as speeding), unplanned activity or activity taking place outside of a predefined area.
  • RAG scoring

    Driver scoring based on the RAG system. Scoring is assigned to drivers based on the number of Red, Amber and Green alerts they receive across a specific time period. That total is then used to determine which drivers require training based on how many offences have occurred, the type of offences and how risky the behavior is.
  • RAG system

    Using Red, Amber and Green LED status lights on an in-vehicle display, drivers are alerted on how they are performing on the road. Green means the driver is doing good (no driving events are occurring), Amber shows that the driver is close to committing an offense and Red means that the driver has offended.

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Asset Manager Overview

MiX Asset ManagerTM

Our solution gives you hassle-free, comprehensive control of your non-vehicle assets

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MiX Asset Manager prevents potential misuse and theft by giving you the tools to track and locate assets. Whether they’re on-site or not, you know exactly where your assets are and how they’re being utilized.

The tracking and locating technology offered by MiX Asset Manager can be used in many types of conditions and on a variety of assets. You can choose from a:
  • Wired tracker for assets with a dedicated power source.
  • Wireless, battery-operated tracker for non-powered assets.
  • Low-cost wireless locator for non-powered assets.

Features

  • Asset data

    Detailed asset information is collected and can be used to set up service and licensing reminders, periodic certification reminders and entered fuel data.

    Live tracking

    In real-time you can locate and track assets, view asset diagnostics (such as battery status and signal strength) and export a full list of active assets.

    Historical tracking

    View trip replays, distances travelled and previous events.

  • Trip timeline

    See a timeline of asset utilization, events and detailed trip information.

    Live information streams

    Proactively monitor events and activities of multiple in real-time via live information streams.

    Reporting

    Pull up detailed event, trip, location, service and entered fuel reports through MiX Insight Reports.

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The cost-saving benefits of asset tracking

Although asset tracking has been around for some time, advancements in technology has grown leaps and bounds. It’s never been easier or more important to protect your assets from theft and other variables which may negatively impact your investment potential.


There are a few notable benefits of asset tracking via an asset manager solution: 

  • Improved control
  • Increased visibility (reduces risk of assets being stolen)
  • Built-in tamper alerts
  • Accurate billing for renting
  • Pre-emptive service intervals and odometer readings (reduces maintenance costs)
  • Invaluable insights that help minimize the fleet size where and when needed
  • Locating lost trailers

 However, at the end of the day the difference lies in how the solution and its data is utilized to help your business.

Manage vehicles, equipment, and other assets with ease

The benefits of driver fleet management software solutions are well-known – tracking and monitoring drivers and vehicles gives you insight into practical and cost-related improvements. But, what about other valuable assets such as trailers, portable pumps, waste skips, or frac tanks? These are valuable assets, and the ability to keep track of them has many tangible benefits for managers and owners.

MiX Telematics' vehicle asset management solutions give you the ability to track, locate, and better manage all your assets. You’ll know exactly where they are, have better control over their utilization, reduce costs caused by theft or loss, optimize your processes, and give your customers a better experience.

Benefits of telematics asset management:

  • Makes managing your assets easier and more accurate
  • Protects mobile and fixed assets with or without a dedicated power source
  • Registers assets, their statuses, and locations automatically
  • Keeps you on track with preventative maintenance
  • Makes billing more accurate if you rent assets out

With MiX Asset Manager, you get in-depth information on all of your non-vehicle assets, whether they are mobile or fixed, with or without a power source. We use the latest advances in technology – telematics – to help you track and manage assets.

Designed to track all kinds of assets, MiX Asset Manager is the obvious choice for a variety of industries, including Construction, Mining, Oil & Gas, Transport & Logistics, Utilities, Agriculture, and more. But that’s not all. It’s also great for landscapers, AC & heating repair and installers, solar panel installers, and any other small fleets that have valuable assets they want to track.

Evaluate your fleet operations and costs

If the costs of your fleet operations are causing you to toss and turn at night, MiX Telematics has a fleet asset management solution that can help. With MiX Asset Manager, you can keep track of all your assets and get better insight into your costs and how to bring them down.

Reduce risk

With better visibility, your risk of losing an asset or it being stolen goes down considerably. MiX Asset Manager offers tamper alerts, the option to replay asset movements, distances traveled, and events. This knowledge helps you reduce the cost of replacing lost assets, and it can save you money on your insurance premiums.

Maximize revenue

When you know where an asset is at all times and its availability, you can improve your asset planning, utilization, and efficiency. You’ll know which assets are being overused and which are being underused. You can also make sure the right assets are at the right jobs. If you rent your vehicles, accurate tracking lets you know where they are, so your billing will be more accurate. By using the live tracking feature as well as various reports offered by MiX Insight Reports, you get all the insights you need to improve your scheduling and billing.

Minimize costs

MiX Asset Manager gives you a choice of asset tracking solutions that are easy to implement and require little-to-no downtime at all. For battery-operated devices, the batteries offer a long lifespan and no maintenance. This means your costs manually locating assets can also be reduced.

Streamline processes

With MiX Telematics' vehicle asset management, you get the functionality to manage the various aspects of your asset’s day-to-day running. By electronically capturing asset details, service and licensing information, and fuel entered, all your asset information can be kept in one place. This makes it easy to find out when to schedule maintenance, which assets are using too much fuel, and more.

Track the total costs of owning your assets

The power behind MiX Asset Manager is a range of sophisticated asset tracking and locating solutions, which collect and transmit valuable asset data. These fleet asset management solutions can be used with many different types of assets under the many conditions in which they are used.

Using either historical information or the last known position of an asset as a reference, our fleet asset management solutions help locate your asset. Once the data is collected, you can access an asset’s data via the user-friendly software interface of MiX Fleet Manager. The platforms are completely secure and offer the following features to help asset owners and managers make informed and timely decisions about their assets. We offer a wired tracker, a wireless battery operated tracker, and a low-cost wireless locater, depending on which you choose, you can get the following benefits.

Asset information

Enter your asset’s details and set up service and licensing reminders, periodic certification reminders, and entered fuel data.

Live tracking

Locate and track your assets, view diagnostics such as battery status and signal strength, export a full list of your assets.

Historical tracking

View detailed trip replays, distances traveled, and previous events.

Trip timeline

See how your assets are used, events, and detailed trip information on a timeline so you can better allocate assets where they are needed most.

Live information streams

Monitor events and activities in real-time via live information streams, so you can proactively reroute and reschedule.

Reporting

Detailed reports on events, trips, locations, service, and entered fuel reports through MiX Insight Reports. This helps you analyze fleet performance and see where you can increase efficiencies.

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Read what our customers have to say

“It worked even better than expected, and now we cannot live without it. The level of detail that MiX Telematics’ solutions provide is incredible.”

- Nick Lawrence, Fleet Controller, Dreams

“We are very happy with our chosen solution, as it allows us to serve our clients more efficiently.”

- Vishal Mehta, Transcargo Tracking Division

“I wasn’t sure there was a fleet management solution that would fit our small business. … I realized that we could improve how we manage our fleet and start to save money …”

-James Clancy, President, Avita Coffee

What Is Asset Tracking Software?

Asset tracking software helps you keep track of assets such as portable pumps, trailers, waste skips, and frac tanks. These assets are not only valuable, but they are also vital to running your business, and if one goes missing, you could be held up for days. Asset tracking software provides a digital, centralized system where you can track your assets in real-time.

Keeping paper trails or even using spreadsheets to track assets is time-consuming and inefficient. Because of this, businesses are increasingly turning to asset tracking software. Using asset tracking software gives you more benefits than just knowing where your assets are located at any given time. It can streamline your processes and provide data that helps you make strategic decisions, minimize costs, and simplify your workflows.

11 Benefits of Asset Tracking

The benefits of GPS tracking and telematics for fleet management is well known among fleet managers, but what about industries that have assets that are just as valuable as drivers and vehicles? Protecting these assets is just as important and using asset tracking software is just as valuable as it is for fleets. Improved visibility and insight can reduce the costs of not knowing where an asset is and how it is being used.

Below are some of the many benefits of asset tracking.

  • Reduce Administrative Costs

    Tracking down assets manually by calling around to see where they are is time-consuming and frustrating. And the possibility of human error is high. All this can lead to losing or underutilizing the asset. With asset tracking software, you can easily locate your assets, make sure they are where they are supposed to be, and can get your time back to focus on revenue-generating responsibilities.

  • Improved efficiency

    Not only do you know where your assets are with asset tracking, but you also get insight into how they are being used, whether in a warehouse, office, at a job site, or in storage. This lets you identify important patterns of their utilization and streamline your operations.

  • Improved Utilization

    Equipment is expensive, so you want to make sure they are utilized. It makes no sense for any assets to be sitting idle at one location when needed at another. Daily tracking of your assets lets you know how many hours they are used and which are not being used at all. This can keep you from renting or purchasing equipment you don’t need and make sure that the equipment you have is at the right job site. You won’t have to guess that you’ll have the data you need to make strategic decisions with asset tracking reports.

  • Better Job Estimation and Billing

    Keeping track of fuel use and machine hours as well as labor costs can make your job estimates and billing more accurate. Data analysis from previous projects will improve your job estimations and allow you to submit bids that are more competitive.

  • Loss Prevention and Risk Reduction

    Geo-fencing, combined with asset tracking helps you reduce the potential for theft and minimize risk. Another benefit of the use of asset tracking and geo-fencing is that they may lead to lower deductibles and insurance premiums due to increased security.

  • Reduce Maintenance Expenses

    You can use asset management software to set up service and maintenance reminders for your equipment. This lets you avoid breakdowns that cost you both time and money. Well-maintained equipment works better and is less likely to need expensive repairs. And, of course, when your equipment is in the shop, it can delay the project and cause you to lose money.

  • Extend the Life of Assets

    With service alerts that keep your maintenance on schedule, you can extend the life of your equipment and reduce your overall repair cost.

  • Maintain Compliance and Certifications

    Compliance doesn’t have to be time-consuming. Asset tracking keeps all your data in one place, ensures your records are accurate and up-to-date and gives you the ability to pull up critical information and generate reports. This makes auditing easier and faster, since you can generate a report in minutes instead of taking hours or days to put together all the information.

  • Reduced Fuel Usage

    Fuel costs are a huge part of a project’s budget. The way fuel costs fluctuate, keeping a close eye on your fuel usage can help keep your budget in line. Logging fuel use with asset management software lets you track fuel usage so you can better monitor costs. It also reduces the potential for theft since you can easily tell when fuel expenditure rises for no reason, which can indicate fuel theft.

  • Improved Customer Service

    Whenever your business processes improve, your customers take notice. Whether your jobs are completed on time, on or under budget, or operations are more efficient, customers will benefit, and notice, in the long run.

  • Planning for Future Growth

    If you can’t keep track of your assets and have to hunt around for the information, you can’t scale your business for growth. Asset tracking software helps you find asset utilization patterns to help you plan for future growth.

  • Ensures Peace of Mind

    One of the best benefits of asset tracking is the peace of mind you get from knowing where your assets are, how they are being used, and that that they are running efficiently.

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MiX Integrate FAQ

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Frequently asked questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

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MiX IntegrateTM FAQ

  • What is MiX Integrate?

    MiX Integrate is an integration platform enabling the transfer of data for use outside of MiX Fleet Manager. The integration consists of RESTful APIs as well as data feed mechanisms to support specific use cases.

  • How do I start integrating?

    In order to commence your integration, you will need two sets of credentials which is aligned to our OAUTH2 framework. First, a MiX Fleet Manager account and secondly a Client ID and Secret for your application. All credentials can be provided by your regional support teams.

  • What data is available from MiX Integrate?

    You will find within the MiX Integrate swagger documentation for all end points currently available. This includes positional, event and trip data as well as driver and asset data amongst others. The swagger documentation also provides a sample of properties which are available as part of the specific method thus providing further insight to exactly what is returned.

  • How can I get support on MiX Integrate?

    The MiX Integrate documentation includes key developer documentation as well as links to sample code. Support teams are available via the regional support channels in order to address integration questions as well as any issues which may be encountered. The MiX Help Centre also includes an Integrate community in which MiX Integrate users and support teams share topics which can further help others when attempting to conduct similar integrations.

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MiX Hours of Service FAQ

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Frequently asked questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

MiX Hours of ServiceTM FAQ

  • What is the ELD Mandate?

    Also known as the ELD Final Rule, the ELD Mandate was instituted by the Federal Motor Carrier Safety Administration (FMCSA) in December 2015 and requires commercial motor vehicle drivers to track their Record of Duty Status electronically, using compliant ELDs versus paper logbooks.
  • What is an Electronic Logging Device (ELD)?

    An Electronic Logging Device, or ELD for short, is a device designed to automatically record a driver’s driving time and other aspects relating to Hours of Service (HOS) compliance. The device does this by monitoring a vehicle’s engine and traveling time.
  • How is an ELD different to an AOBRD (Automatic On Board Recording Device)?

    While an Automatic On Board Recording Device (AOBRD) also records the amount of time a vehicle is being driven, an ELD must be certified and registered with the FMCSA. Each ELD model will have a unique registration number that can be found on its display or printout.
  • What are the benefits of ELDs?

    Most notably, ELDs allow for the recording of more accurate driving hours. They also negate the need for manual paper log entries, which can result in unintentional Hours of Service (HOS) violations. By improving compliance with HOS rules, drivers have more time to rest and are more likely to operate their vehicles in a safe and efficient way. Furthermore, accurate HOS records can boost fleet efficiency and utilization, as they facilitate streamlined business operations like effective dispatching.
  • When does the ELD Mandate come into effect?

    The ELD Mandate was published in December 2015, and started coming into effect in February 2016 with the rolling out of Phase 1, being the early adoption of ELDs.
  • What’s the final deadline to comply with the ELD Mandate?

    By 16 December 2019, all commercial motor vehicles must have a certified, registered ELD installed that complies with the ELD Mandate.
  • Does the ELD Mandate apply to me?

    If your drivers operate commercial motor vehicles or CMVs, and are currently required to track their Record of Duty Status for Hours of Service (HOS) compliance, then yes.
  • What is classified as a commercial motor vehicle, or CMV?

    CMVs are classified as vehicles that are used for business purposes or interstate commerce and meet at least one of the following criteria: weigh more than 10,000 pounds, have a gross vehicle weight rating or gross combination weight rating of more than 10,000 pounds, transport 16 or more passengers not for compensation or nine or more passengers for compensation, or transport hazardous materials in a quantity requiring placards.
  • Can I install any old ELD?

    No. ELD manufacturers are required to certify that their ELDs meet technical standards in the ELD rule. Only those ELDs may be installed.

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MiX Integrate Glossary

MiX Integrate Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with MiX Integrate.

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Application programming interface (API) - In computer programming, an application programming interface is a set of subroutine definitions, communication protocols, and tools for building software. In general terms, it is a set of clearly defined methods of communication among various components. As part of MiX Integrate APIs, telematics data such as asset and driver description, vehicle positional, trip and event data can be obtain via this interface.

Data Feed – A mechanism to stream high volume real time trip, event or positional data in comparison with requesting this data from APIs.

OAUTH2 - OAuth 2 is an authorization framework that enables applications to obtain limited access to user accounts. It works by delegating user authentication to the service that hosts the user account, and authorizing third-party applications to access the user account. From a MiX Integrate API perspective, this means applications will be registered and the MiX Fleet Manager user account will authorise the data based on the account permissions set.

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MiX Hours of Service Glossary

MiX Hours of
Service Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with MiX Hours of Service.

  • Commercial motor vehicle (CMV)

    Any self-propelled or towed motor vehicle used on a highway in interstate commerce to transport passengers or property and meets at least one of the following criteria: weighs more than 10,000 pounds, has a gross vehicle weight rating or gross combination weight rating of more than 10,000 pounds, transports 16 or more passengers not for compensation or nine or more passengers for compensation, or transports hazardous materials in a quantity requiring placards.
  • Compliance, Safety, Accountability (CSA)

    The Compliance, Safety, Accountability (CSA) program is a Department of Transportation initiative that allows the FMCSA to track and evaluate carriers based on compliance and crash history. Carriers that do not score well in the system can be investigated and warned by the FMCSA.
  • Duty status

    Also called Record of Duty status or driver log, duty status is the document used by a driver to record his/her driving time. There are four different status activities, namely “Off duty” or “OFF”; “Sleeper berth” or “SB”; “Driving” or “D” and “On-duty not driving” or “ON”.
  • Driver log

    See ‘Duty status’.
  • Driver Vehicle Inspection Report (DVIR)

    Daily report of any maintenance defects in the vehicle. Many ELDs include a DVIR form in their daily HOS process for the driver.
  • Electronic logbooks (e-Logs)

    Short for electronic logbooks, which are records of driving hours that are captured and stored electronically using an on-board recording device.
  • Electronic Control Module (ECM)

    A device that stores engine data, fault codes and hard-braking and stopping information.

     

  • Electronic On Board Recorder (EOBR)

    An outdated term that replaced AOBRD. This term has been replaced by ELD.

     

  • Harassment

    An action by a motor carrier towards one of its drivers that the motor carrier knew, or should have known, would result in the driver violating the HOS rules.
  • Hours of Service (HOS)

    Hours of Service (HOS) regulations are issued by the FMCSA and govern the maximum hours all motor carriers and drivers can operate a commercial motor vehicle (CMV) in interstate commerce in the United States.

     

  • Location data

    Location data, in the context of vehicle tracking, is information provided by an on-board device about its current position in space. For the purposes of an ELD, geo-location must be derived from a database that contains all cities, towns, and villages with a population of 5,000 or greater.
  • Logging Software Programs

    Logging software programs are used by certain drivers to help them prepare RODS, but the computers, tablets, and smartphones with such software do not meet FMCSA’s requirements for automatic on-board recording devices (AOBRDs).
  • Record of Duty

    See duty status.

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MiX Integrate Overview

MiX IntegrateTM

All of your data in a single, unified form

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MiX Integrate is universally compatible. It is suitable for companies of any size, in any industry and works with any software application. Where there’s a need for telematics data, MiX Integrate can be used.

This solution is an intuitive connector that serves as the perfect go-between your applications and MiX-generated data. MiX Integrate extracts vehicle and driver data directly from the source (no middle men) and delivers that data straight to the programs and systems you’re already familiar with, reducing the learning curve required.

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Features

  • RESTful API

    This is an API that requires less bandwidth and resources than SOAP-based platforms. You get more bang for your buck and less effort is required to maintain it. It permits a wide variety of data formats and is scalable.

  • Swagger framework

    Swagger uses a common language that is understandable to both developers and non-developers, making it very versatile. It allows for data to be shared internally and to automate processes.

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  • OAuth 2.0 framework

    This framework is an industry-standard protocol for authorisation, which helps to increase security. It serves as a way to authenticate and authorise the data that is made available via MiX Integrate before they are passed on to your applications.

  • Getting started documentation and sample code

    The interface is modern and user-friendly. Clear, concise documentation on application set-up and how to get started is supplied along with sample code.

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MiX Hours of Service Overview

MiX Hours of ServiceTM

Safer drivers, better drivers

MiX Hours of Service Solution

It is estimated that between 10% and 25% of all road accidents are related to fatigue. Not only does this have an impact on fleet safety, it also costs companies millions (even billions) each year in repair, insurance fees and productivity loss.

The number of hours spent driving has a strong correlation to the number of fatigue-related accidents. MiX Hours of Service helps to manage this by providing understanding of the appropriate driving, work and rest hours a driver should adhere to, measuring driver activities and giving you the opportunity to intervene when driving hours rules are violated.

Monitoring your driving hours with MiX Hours of Service has other benefits aside from improving compliance and reducing driver fatigue. It can also help you reduce overtime by up to 15%, make customer billing more accurate (in turn improving customer service), eliminate timesheet fraud and optimize fleet utilization.

The MiX Hours of Service solution is perfect for you if feel you are being exposed to unnecessary risk on the road due to fatigue, if your drivers are being fined for violating driving hours laws and/or if your drivers are failing roadside inspections.

Features

HOS reporting

Get summarized, detailed and dynamic reports via MiX Insight Agility. Reports include driver logs and violations, which are viewable via the software platform or as an email.
  • Centralized driver management

    Daily and weekly score analysis are available as well as six-month trends. Drivers see how they rank compared to their site and organization.
  • Log viewing and editing

    View a summary of driver logs in real-time in either graph or table format. Should the need arise, you have the ability to edit driver status data.
MiX Hours of Service solution

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  • Real-time alerts

    Should drivers violate defined parameters, managers receive real-time alerts. This allows for immediate intervention to reduce fatigue-related accidents.
  • Comprehensive ruleset support

    MiX Hours of Service caters for regulated and non-regulated electronic driving hours environments while also supporting all regulatory HOS rulesets by region. It enables easy implementation of company-specific HOS rules.

ELD Regulations

Electronic logging device or ELD rules are a congressional mandate with the intent to create a safer work environment as well as a more accurate, consistent, and accessible way to log driver hours of service (HOS). The mandate was put into place to ensure that drivers take their required breaks at the right intervals and get the rest they need to stay alert while driving. Using an electronic hours of service tracker instead of manual logbooks makes it easier for companies to comply with the HOS rules and for FMCSA agents to verify that the drivers are in compliance with these laws.

The ELD mandate does not change a driver’s responsibility to track their driving and off-duty hours. Instead, it requires them to use approved driver hours of service tracking software.

Who Needs to Comply with ELD HOS?

The HOS regulations apply to all drivers who operate semi-trucks as well as city and school buses, basically any commercial motor vehicle (CMV). A motor vehicle is classified as a CMV if it meets the following criteria:

  • Weighs more than 10,000 pounds
  • Has a total weight rating of 10,001 pounds or more
  • Has the capability to transport 16+ people, including the driver, or 9+ people for paid transport
  • Can transport Haz-Mat that require placards

If a vehicle fits into one of the categories above, the driver must comply with HOS regulations and keep a qualified ELD.

HOS Rules and Statuses

ELDs can automatically track, manage, and share data with ease and accuracy. They track four types of behaviors called statuses.

  • Off-Duty: hours when drivers are not driving
  • On-Duty: on-the-clock hours when drivers are unloading, fueling, or inspecting their vehicle.
  • Driving: actual hours of driving in the vehicle.
  • Sleeper Berth: hours when the driver is resting or sleeping in the sleeping compartment

The HOS regulations are intended to make sure that drivers are awake and alert while driving so that they will make fewer errors and have fewer accidents caused by driver fatigue. HOS regulations are as follows:

  • 11-Hour Limit: this refers to driving hours only. Drivers cannot drive more than 11 hours total before taking their 10-hour break.
  • 14-Hour Limit: this refers to driving hours and on-duty hours. Drivers cannot exceed more than 14 hours of combined driving and on-duty hours.
  • 70 hour / 8 Day Limit: this refers to how many hours a driver can spend in combined on-duty and driving status during an 8-day period. After the 8-day period, the time is reset after drivers take a 34-hour break. Drivers can opt to use a 60 hour / 7-day period.
  • Eight Hour / 30-Minute Break: After a combined eight hours of on-duty or driving status, drivers must take a 30-minute sleeper or off-duty status break.
  • 10-Hour Break: Drivers must take a 10-hour sleeper berth or off-duty break after every 11 hours driving status or 14 hours on duty status

Exceptions to HOS Rules

The HOS rules are pretty clear, however, there are some exceptions you should know about. Although the vehicle may still be considered a CMV, these exceptions excuse the drivers from maintaining a log. Current exceptions include the following:

30-Minute Break Exemption

Short-haul CDL drivers carriers operating within 100 air miles from their work location or short-haul non-CDL drivers carriers operating within 150 air miles from their work location are exempt from a 30-minute break.

16-Hour Short-Haul Exemption

Drivers who qualify can lengthen their 14-hour driving window to 16 driving hours once every seven consecutive days.

Adverse Driving Conditions Exemption

This exemption allows drivers to lengthen the maximum driving limit to two hours if specific conditions are met. The exemption applies only if the adverse driving conditions could not have been known prior to the driver starting to drive. This includes weather conditions such as unexpected snow or fog or unforeseen events that cause a road to be closed.

Direct Emergency Assistance Exemption

In emergency conditions declared by the FMCSA, state governors, or the President, HOS rules can be suspended temporarily, and drivers may complete their run without violating the rules, as long as their run could be reasonably completed without the emergency.

ELD Mandate

In effect since December 18, 2017, the ELD mandate requires the electronic documentation of drivers’ logs. Most fleets and their drivers must have ELDs installed if the vehicle is a model year 2001 or higher. Drivers and fleets that fail to maintain ELD HOS logs can incur fines and penalties.

How MiX Hours of Service Lets Fleet Managers Gain Visibility

The main driver behind the ELD Mandate is safety and the need to better track and enforce Hours of Service rules. With MiX driver hours of service tracking software, you can gain insight into the locations and driving hours throughout your fleet to stay in ELD compliance and maintain or improve your safety status.

MiX's hours of service tracker is our core ELD solution and integrates seamlessly with MiX Fleet Manager Premium, our comprehensive fleet management solution. Together these solutions provide all the features required for ELD and hours of service compliance and much more.

DOT/non-DOT Mode

Drivers can dictate whether their vehicle should be treated as DOT or non-DOT for a particular driving period. This is key for vehicles that need to comply with DOT regulations and roadside inspections only when they are trailered.

MiX HOS Time Clock

This web portal time clock allows HOS drivers to log on-duty/off-duty hours, view violations, print logs, and so on without requiring a vehicle display.

Multiple Driver Log On

In-cab displays allow multiple drivers to log in simultaneously. This works for both slip seating and crew trucks.

Time Clock Mode

When multiple crew members are being transported to a job, the display can act as a single log-in for all.

“Follow Me” Logs

Drivers can switch between vehicles on the fly and manage compliance, whether in or out of cellular coverage, without the need for expensive backup satellite communications. The electronic logbook travels with drivers and synchronizes in parallel over-the-air.

More Benefits of MiX Hours of Service Solutions

MiX's hours of service tracker solutions go beyond ELD and HOS compliance. Investing in a full-featured ELD will deliver improved compliance, improved safety, and improved efficiency. A full-featured one can reduce a fleet’s overall costs. Here’s how.

Compliance Improvements

In the U.S., fleets need to manage the International Fuel Tax Agreement (IFTA) compliance and fuel-tax reporting. And there are vertical-specific rules to comply with, such as the ability to track the status of “Off-Duty at Well Site” for the Oil and Gas industry. ELDs and fleet management with MiX Telematics can handle these statuses automatically, reducing your fleet’s exposure to fines, and in turn, improving its CSA score.

Safety Improvements

Safety is the number one benefit of fleet management solutions and ELDs. You can track assets and unsafe, aggressive driver behavior such as speeding, harsh braking, and rapid acceleration and use that information to help the driver improve their performance, thus improving overall fleet safety. With an ELD and fleet management system that has integrated in-cab video, you get the evidence you can use in accident reconstruction for insurance purposes.

Efficiency Improvements

ELDs free your fleet from paper logs, which means you save both time and money. You save time on reporting and can improve fuel economy by curbing the aggressive driver behaviors mentioned above. Improved asset tracking can also save you money by helping to locate, track, and manage assets equipment and trailers.

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MiX Vision FAQ

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Frequently asked questions

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

MiX VisionTM FAQ

  • Does MiX Vision provide video in HD?

    Yes, a two-camera HD solution is available, which also supports LTE.

  • Does MiX Vision allow users to live stream?

    Yes, users can live stream up to 8 cameras simultaneously.
  • Can the video quality be increased?

    Yes, there are quality configuration settings in respect of frame and compression rates however, a change to this these configuration settings will increase data transmitted as well as reduce the on-board storage duration.

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MiX Vision Glossary

MiX Vision Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with MiX Vision.

Events - This refers to incidents that occur while driving. These can include harsh or emergency braking, non-usage of a seatbelt, using the phone while driving, speeding, harsh acceleration, excessive idling and more.

Event-triggered - When a predetermined event occurs, the MiX Vision cameras are triggered (or activated) and start recording to capture the event as it happens.

Driver-facing camera - This type of camera records the inside of a vehicle’s cab and is focused on capturing risky driver behavior. It does not capture what happens on the road or outside the vehicle.

Road-facing camera - A camera that is installed inside a vehicle’s cab but which faces the road, capturing what goes on in front of the vehicle and on the road. It does not capture driver behavior.

Visual evidence - Support in the form of video footage that can be used in the event of an insurance claims. Video footage can also be used as training material for drivers to see evidence of any indiscretions.

Video playback - This simply refers to playing a video.

External cameras - These types of cameras are affixed to the outside of a vehicle. These can capture activity behind a vehicle or around a trailer or the vehicle’s fuel tank.

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MiX Vision Overview

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MiX VisionTM

Smart camera technology for an accurate inside view of fleet operations

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According to the American Trucking Associations (ATA), more times than not, car drivers are at fault when cars and trucks collide. But without visual evidence, it’s difficult for fleets to prove it.

A solution like MiX Vision provides you with footage of what happened before, during and after a crash or other triggered event. In other words, it helps you establish if your driver’s behavior in any way contributed to a crash. If it did, you can implement relevant training to help lessen risky behaviors on the road and if it didn’t, provide evidence of a driver’s innocence when a claim is made.

The two optional, external cameras offered by the MiX Vision solution can be affixed in a variety of positions to monitor activity at the back or sides of a vehicle, around an attached trailer or a fuel tank. This helps prevent fuel theft or fuel wastage and, assists with monitoring distribution and unloading. With this type of footage on hand, fleet managers can improve how quickly and efficiently tasks are completed.

MiX Vision is ideal for companies who want to improve or monitor their crash risk, distribution patterns, health and safety, and driver training results. Eyes on the road help to positively modify driver behavior, encourage drivers to take responsibility for their actions and assist with accident reconstruction for analysis.

Features

  • In-vehicle camera

    The unit houses both a road-facing and infrared driver-facing camera. Simultaneously capture road- and driver-view video footage linked to an event, without risk of tampering.

  • Optional external cameras

    An optional two cameras can be mounted to the outside of the vehicle – the position is up to you. These cameras are water-, dust- and tamper-proof. They can be placed up to 25 meters away.

  • Event-triggered video events

    Choose from dozens of events to trigger recordings. When these events occur, a low-resolution video is uploaded with footage 8 seconds before and 7 seconds after the event occurred.
  • Audio and text overlay on videos

    MiX Vision comes with an accompanying microphone, enabling sound capture on all videos. Furthermore, videos display the date, time, speed and RPM.

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  • High-quality videos on demand

    Initially only low-resolution videos are uploaded to save on download time and bandwidth costs. High-resolution video versions of every video is stored and easily available for download. Alternatively, you can choose the MiX Vision HD option. This option gets you two cameras (one road-facing and one driver-facing) that only captures high-definition video footage and supports LTE.

  • 72 hours of video playback

    Where supporting footage is needed, you can request high-resolution video slips from the previous 72-hour period of a vehicle being in-trip. These clips are 2:30 minutes in length.

  • Live streaming

    For a play-by-play of driver and vehicle activity, you can live stream from 8 total cameras. You choose where the live footage comes from - whether it’s from 2 vehicles (4 cameras per vehicle) or 8 vehicles (1 camera per vehicle).

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Advantages and Benefits of MiX Vision

Most fleet managers implement in-cab cameras to prevent crashes and improve the overall safety of their fleets. Using video footage, you can gain a better understanding of how and why crashes occur.

  • Was the driver speeding?
  • Was the driver distracted?
  • Was the driver fatigued?
  • Was there a technical issue?

With motor vehicle accidents being the leading cause of workplace deaths across all industries, these are important benefits of fleet management, and dash cams are a part of that. However, there are many other unexpected uses and benefits of in-cab cameras. Here are some of the unexpected uses and benefits of fleet dash cams.

Benefits of In-Cab Monitoring Systems

In-Cab Video Monitoring Systems (IVMS) often have cab and forward-facing cameras that record video at the time of an event. They capture a video clip, about several seconds long, that reveals what was going on inside and outside the cab when a driving event happened. Driving events can be configured and generally include the driver behavior such as: speeding, corner handling, harsh acceleration and deceleration.

The MiX Vision Difference

MiX Vision captures 72 hours of video. The allows you to review video and understand what happened before and after any events that happen within that 72-hour time frame. Issues such as speaking or texting on a mobile phone become more easily detectable.

You get an integrated comprehensive IVMA that lets you easily evaluate driver behavior and fleet efficiency. Because the system is fully integrated, you can automatically add videos to your driver’s profiles for easy coaching tied to specific reports of specific triggered events. This puts the video information where you need it when reviewing driver behavior and assessing your fleet’s risk.

MiX Vision Benefits

One Fully Integrated Solution

MiX Vision enhances the benefits you get with the MiX Fleet Manager software platform. You get one integrated system that works smoothly together, so there is no need for a third party system and additional contracts.

Serialized External Cameras

In addition to the in-cab camera, two external cameras can be mounted anywhere you choose, such as near the fuel tank, at the back or on the side, giving you in-cab and external visibility.

Driver Coaching Tool

Adding video and sound to vehicle and driver data lets you generate powerful reports that give you insight into driver behavior and help you create a valuable training program.

Tamper-Resistant Camera

The in-cab unit includes an infrared driver-facing camera and a road-facing camera that simultaneously captures the driver view and road view video footage linked to an event without the risk of tampering.

MiX Vision on the Go

Footage captured by MiX Vision cameras, including snapshots of drivers, can be viewed with the MiX Fleet Manager Mobile app. Low-resolution videos can be reviewed with the date, time, speed and RPM. You can also download videos directly to the mobile device.

How the process works

Mix Vision seamlessly integrates into MiX Telematics premium fleet management solution, which means you have one system, one contract, and one service provider. These solutions work better together because they were made to work together. No longer will you have to depend on 3rd party-managed video, MiX Vision is a comprehensive system-managed video solution.

Because of this, all the vehicle's information from video footage to data from the on-board computer is easily accessible from the MiX Fleet Manager software platform and the MiX Fleet Manager Mobile app. Intuitive icons in report and data view make it easy to access videos and coach drivers.

If an event occurs, the system will automatically upload up to four videos:

  • An inward-facing clip that shows the driver
  • An outward-facing clip that shows the road
  • Two optional additional clips from the external cameras

Extended high-resolution videos are available on-demand, giving you accurate visual proof of what happened before, during, and after an event. This information can be critical if injuries or even fatalities occur from the event.

MiX Vision's infrared driver-facing camera, microphone and modem make it possible to record driver-facing footage in low-light recordings and accompanying sound. When the video is played back, it displays the date, time, vehicle ID, GPS coordinates, speed and RPM.

More Than Just In-Cab Video

With MiX Vision, you get more than just an in-cab video solution. It enhances the functionality you get with MiX's solution. Instead of viewing trip and event data in isolation, you can view up to four videos side by side with trip and event information. You can even combine visual evidence with customized reports when presenting a case.

Highly customizable, MiX Vision gives you the freedom to configure as many events as necessary, so you can get the sense of being behind the wheel yourself. You can configure alerts for events such as:

  • Harsh acceleration, braking and cornering
  • Accidents and crashes
  • Critical events
  • Door not shut completely
  • Not wearing seatbelts

In addition, a snapshot of the driver is uploaded at the beginning of every trip.

Not only does MiX Vision help reduce and even eliminate unnecessary costs related to poor driver behavior, but it can also help protect drivers – and reduce insurance claims when an accident or incident occurs that they claim is not their fault. Driver coaching programs also become more straightforward and more effective since visual information can be used to score drivers and help them improve.

Driver coaching and training tool

Video is a useful tool both for investigating accidents and for pinpointing unsafe driving habits such as speeding, hard braking, harsh acceleration, and corner handling. With MiX Vision’s integrated in-cab video monitoring, you can add video to your driver safety scoring reports. You can use this to help your drivers learn about safe driving and how to improve.

Adding video and sound to vehicle and driver data lets you generate powerful reports that give you insight into driver behavior and help you create a valuable training program. In-cab video takes the emotion out of it because video leaves very little room for doubt.

It is not unusual for drivers to disbelieve their driving behavior is dangerous or risky. They may have become complacent or drive in a certain way by habit. When they see what is happening on video, it is hard to deny.

With MiX Vision, the in-cab video system only records when a predetermined event triggers the camera. When that happens, you can review the event right away and decide whether or not to call the driver in to discuss the footage. Based on this discussion and reviewing the video together, the driver can then be given relevant training.

You can also use the video footage to give your drivers scores based on their performance and in accordance with company policy. These scores can help you distinguish between good drivers and bad drivers. Video footage can make it easier for drivers to learn and retain new information. This can help you develop a safety culture in your fleet. When drivers can see how they are improving and that they will be rewarded for it, they’ll be motivated to improve. You’ll get engagement and buy-in from your team and increase driver retention.

Post-crash analysis

Video gives you unprecedented insight (and irrefutable evidence) into what occurred in the cab and around the vehicle at the time of an incident. The video can be viewed along with a timeline, giving you richer context and helping to determine the true cause of an incident.

Crash prevention and reduction

With MiX Vision, you can significantly reduce the amount and severity of crashes in your fleet. Mix Vision constantly monitors driving behaviors and coaches drivers in real-time when unsafe events are triggered. The coaching prompts drivers to correct their behavior.

Scoring reports

MiX Vision offers driver scoring reports that rank your drivers based on the type and number of events triggered. The video can be attached to scoring reports, making it easy for you to sit and review driving habits and behavior with your drivers. This makes coaching drivers and enforcing your driving policies—both key to preventing and reducing crashes—easier and more consistent.

Subrogation of Insurance claims

Increasingly, fleet managers are trying to determine if video will be helpful or harmful to their company should their vehicles be involved in a crash, especially when the crash involves an injury or fatality. Used correctly, video simply adds another tool to improve overall safety and reduce risk.

In addition to improving driver training, video can help you quickly determine if your driver, and therefore your business, is at fault or not. This information is extremely useful in determining how to handle accident claims: settle the claim quickly to reduce cost or contest the claim knowing the video will exonerate your company and driver from fault.

Insurers know the value of in-cab video camera solutions, especially those integrated with an IVMS solution. Insurers understand that fleets that use these tools lower their incident rates, and they appreciate the video evidence that supports subrogate claims. This can help reduce your insurance rates.

Protection against False Claims

According to an American Trucking Associations (ATA) report based on data from several large studies by government agencies and other agencies, more often than not, car drivers were responsible for accidents between cars and trucks. For instance, according to the University of Michigan Transportation Research Institute, 81% of the time car drivers were at fault, compared to 27% of the time for truck drivers. Many crashes involving a commercial truck and a smaller vehicle were the fault of the driver of the smaller vehicle.

Since it is hard to contradict video evidence, in-cab cameras play an important role in proving who was at fault in a car driver/truck driver accident where there may be conflicting accounts. The ability to definitively demonstrate what happened can save you from having to go through expensive legal battles, so there is less loss of productivity and your driver can go back to work more quickly, once they have recovered.

Optimize Fleet Efficiency

If your fleet delivers passengers or cargo, a fleet management dash cam can help you improve efficiencies, meet deadlines, and increase customer satisfaction. By using features such as live streaming, you’ll know exactly where your drivers are, and what jobs they are busy with, so you won’t have to call them to get an update on their status. You can let your customers know when to expect their deliveries, if an accident or some other delay occurs. You’ll know more accurately when there is a delay and can take action to rectify it.

If you get regular reports from your drivers to measure their job performance, you can use in-cab cameras to ensure you get the full story. For instance, if a driver had a hard time completing a job on time, and they cited traffic as the reason, you can check this by looking at the video footage recorded on the commercial dash cam.

In addition, you can choose to have external cameras installed, so you can monitor how long it takes to load and unload cargo and how well it is being done. You can use this information to determine if it can be done more efficiently and faster. This will further help you improve your delivery ties and could even increase overall output, boosting overall profitability.

Improve Driver Training

An in-cab camera can be a great way to train drivers on how to be safer on the road and reduce or eliminate risky behaviors. It takes the emotion out of the equation, since it is hard to argue with a video. Sometimes drivers may not believe or realize that they are participating in risky behaviors because they have become a habit and they do it without thinking. When they see the video evidence, it is hard to refute.

For the most part, in-cab dash cams record footage when a predetermined event is triggered. As soon as that event happens, you can review it and decide whether the driver needs to be called in to discuss the footage. You can then provide relevant training based on the discussion. You can also create a program that assigns scores to your drivers based on their performance, distinguishing between bad and good drivers. You can then reward or retrain as appropriate.

Prevention and Reduction of Theft and Damage

We don’t know for sure if thieves are deterred when they see an in-cab camera in one of your vehicles, but we do know that a driver-facing camera makes it easier to catch them in the act and find out who they are.

Cargo and vehicle damage can be reduced or prevented with in-cab video. When drivers know that there is fleet dash cam present, it may encourage them to be more careful–both when driving and when loading or unloading cargo. Also, if a third-party damages one of your vehicles while it's parked or when the driver is not around, the video footage can show that it wasn’t the driver’s fault.

If one of your vehicles is stolen, you can switch to live streaming from the in-cab camera and get an accurate screen grab of who has stolen the vehicle and what is being done to it. If you combine it with a telematics tracking system, you can see the exact location of the vehicle as it travels.

Of course, there is the possibility that a thief may spot the in-cab camera and try to disable it. However, MiX Vision is virtually tamper-proof. Also, even if a thief manages to disable the camera, video footage is automatically sent and saved to a central storage system when an incident occurs.

Reduce Insurance Costs

Major commercial vehicle insurers often give incentives such as lower premiums and lower claims costs, to companies that install in-cab video technology in their fleets. The reasons for this is twofold. First, insurance companies are seeing the safety benefits of in-cab video. Secondly, they realize that it is a great analysis tool for fleets to improve their efficiency.

Build Trust with Customers

If you transport cargo, no matter what kind, external cameras can be a great option. If you point these cameras to where cargo is loaded or unloaded, you can assure your customers that their valuables are being treated with care and respect. Also, should a customer’s cargo be damaged in some way and the blame shifts to your drivers, you can use the video footage to prove whether or not they are at fault.

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MyMiX FAQ

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MyMiX FAQ

We’ve compiled a set of answers to your most burning questions. If you don’t find an adequate answer here, then please contact a MiX Telematics team member who will assist you further.

  • Is there a “remember me” or “remember my password” feature so that I do not have to log in every time?

    Auto login is implemented on the MyMiX mobile app. If the user explicitly logs out, they will need to log in and check the relevant box again.

  • What devices are supported by the MyMiX app?

    We support Android devices running Android 4.0.3 and higher as well as Apple devices running iOS 11+ and higher.

  • What languages are supported?

    The MyMiX app supports the following languages including Arabic, simplified Chinese, traditional Chinese, Croatian, Danish, Dutch, French, German, Greek, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian and Spanish.

    Please note that some lesser-used languages may not have been fully translated following the first release of the mobile application.

  • How can driver’s check their average data usage per month?

    Data usage, internal storage size and memory usage can be viewed on the driver’s Android phone or iPhone in the Settings menu.

  • Can the app work with no internet signal?

    No, coverage is required.

    Note: this will change when MyMiX with tracking capability is released later this year.  The tracking will work offline and upload when back in coverage but the driver still will not be able to see any information regarding their driving performance.

  • How is driver ranking calculated for the leaderboard?

    Driver scores are collected and calculated across a 7-day period (excluding current day), and then ranked in order of best to worst.

    If two drivers have exactly the same score, their rank will be determined according to how the sort algorithm has sifted the data. Therefore, one may be 2nd and the other 3rd. Keep in mind that the sort algorithm goes into decimals so exact scores are possible but highly unlikely.

    Drivers are only ranked against other, currently active drivers. For example, if a driver is on leave the number of active drivers will be less in terms of the group against which the driver is ranked.

  • What range of data is looked at to determine leaderboard ranking?

    It uses the last 7 days (excluding the current day) and it is calculated up to the end of the previous day at midnight.

  • What would prevent a driver from receiving a ranking?

    No trips. In other words, the driver has not travelled any amount of distance during the 7 day time period.

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MyMiX Glossary

MyMix Glossary

Definitions of important terms that will help you on your journey towards getting acquainted with MyMiX.

SaaS - software as a service

Asset - any mobile or fixed piece of equipment that generates revenue across a variety of sectors.

Live tracking - locate your assets anywhere and in real-time.

Historical tracking - tracks detailed information on your assets, from movement to distance and odometer events.

Trip timeline - utilisation, events and movement information.

Familiar interface - the MiX portal to access all data about your assets.

MiX Tabs - a wireless locator that tracks the last known location of an asset.

Oyster / Remora - accesses historical movements of your assets.

AT1340 - highly accurate and real-time data of your assets.

SDK - software development kit for third-party integration.

Flexible hardware - a variety of asset tracking devices to suit different assets.

Wired device - a MiX asset manager device with a dedicated power source.

Solar-powered device - for non-electronic devices (no need for a power source).

Asset info - track info like reminders, periodic certifications and fuel data.

MiX Insight reports - various reports about your assets.

JSE - Johannesburg Stock Exchange.

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MyMiX Overview

MyMiX TM

Driver engagement is the key to streamlining your processes

Customers who embrace and implement MyMiX with their drivers gain various returns.

Engaged drivers have proven to have improved driver performance which has a direct impact on fleet safety. This, in turn, will help reduce accidents. Safer driving, such as reducing speed and minimizing driving violations also impact fuel usage and a decrease in fuel expenditure and reduced maintenance costs by minimizing wear and tear on vehicles.

The task management add-on module helps to facilitate effective communication to make your fleet work smarter and more effectively. It offers access to streamlined job scheduling, two-way messaging, live tracking, navigation and electronic forms.

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Features

Driver performance dashboard
High-level snapshot of scores, ranking and related events.

  • Scoring and ranking

    Daily and weekly score analysis are available as well as six-month trends. Drivers see how they rank compared to their site and organization.

  • Events

    Details are available on recorded driving events, such as speeding or harsh braking, and drivers can view events on a map.

  • Communication with mobile workers

    Broadcast messages to either single or all mobile workers at any time.

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  • Multiple vehicle visibility and comparisons

    Scores and details are available for multiple vehicles driven by a particular driver. Performance and fuel consumption variances are also available and a driver can see how his driving style compares to other drivers who operated the same vehicle.

  • Supervisor reporting

    Driver login activity reports are available for supervisors to monitor levels of driver engagement.

  • Task management platform

    Create, scheduled and assign jobs/tasks to mobile workers on the go.

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Compliance

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Ensure Fleet Compliance

The road transport industry is heavily regulated. That won’t change, but we can help manage the challenges.

MiX Telematics offers a range of products and services that enable customers to comply with even the strictest health, safety and environmental (HSE) regulations in their relevant countries and industries. In particular, the company has a long-standing reputation within the oil and gas industry.
Ensure Fleet Compliance

Our specialized compliance tools include:

  • Hours of Service and IFTA for the US.
  • Remote DTCO download for Europe.
  • Electronic work diaries in Australia.
  • Driver behavior monitoring.
  • Driver training.
  • Consultancy for road safety strategies.

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3 ways to improve your fleet’s compliance

Fleets operate in highly regulated environments around the world. Avoid unnecessary penalties with these three ways to improve your fleet’s compliance.

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Software Is Key to Compliance

When you manage or own a fleet, as much as you’d like to, you can’t be everywhere, watching your drivers all the time. Often you wear many hats, including that of fleet compliance manager. That’s where MiX Telematics software solutions come in. We offer in-cab video, driver engagement and scoring apps, and journey management tools that help your drivers stay safe and in compliance with all regulations. Our services give you everything you need to keep your fleet safe and efficient.

How Software Can Support Compliance

Companies across the globe have leveled up their telematics system game with the introduction of the ELD Mandate. What was once kept in paper logbooks is now housed safely and securely in ELDs. But why stop there? While being ELD compliant is essential, there are many other ways an ELD can improve the safety and compliance of your fleet.

In addition to tracking driver hours to ensure they stay in compliance, most ELDs can also provide driver modification with in-cab verbal, audible, and visual alerts; incident analysis using second-by-second data and video; and driver coaching through safety scoring and driver applications. You can then use this information to create driver scorecards and coach drivers to improve their practices. You can also choose a fleet management system equipped with integrated in-cab video, providing all the benefits already mentioned too. All of this together helps reduce crashes (which in turn can help reduce a fleet’s insurance rates) and keep drivers safe.

Risk and Safety Management

A big part of fleet compliance management is safety and risk management. We offer software telematics solutions that help you reduce accidents, so you can avoid fines, lower your insurance cost, and avoid legal fees. Effective risk management helps you keep your employees and other motorists safe while complying with regulatory requirements.

A software solution that lets you store important details about driver performance, vehicle repairs, insurance information, and more is essential to better risk management for your fleet. Being able to pull a report on “near misses” and other events can improve compliance in your fleet. With all that information at your fingertips, you can create awareness and review risk management and safety programs.

Vehicles and Maintenance

Installing telematics software in your fleet is one of the most effective ways to ensure regular and effective maintenance of your vehicles. By receiving automated alerts on when to schedule regular maintenance, your vehicle will be on the road longer. Preventative and predictive maintenance can help you:

  • Schedule maintenance ahead of time so you don’t have to wait on technicians, and your vehicles are less likely to break down unexpectedly
  • Identify issues with particular types of vehicles that can inform future buying decisions
  • Document support for warranty claims
  • Prevent one part’s wear and tear from affecting another part
  • Monitor your technicians’ performance

By using preventative and predictive maintenance, you can help reduce safety risks to your fleet’s vehicles and drivers.

Drivers and Operations

Your drivers must be trained, certified, and healthy to work. They also need valid driver’s licenses and the right training for the vehicles they are driving. Compliance with scheduled routes will help keep fuel costs lower and minimize risks. Telematics systems can effectively monitor vehicle activity and manage driver compliance. Mix Telematics has a number of fleet compliance services to help you proactively and effectively reduce unsafe driving practices.

These solutions can also help ensure your fleet is in compliance with your driver programs and operational practices. You can keep a secure record of important information such as driver’s licenses and medical certificates. You can keep training and insurance records organized, up-to-date, and easily accessible.

Trusted Solution for Fleet Compliance

Contact us today to learn how MiX Telematics can help your business overcome regulation challenges.

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Benefits of an ELD That Does More

Since it is compulsory to install and ELD or on-board computer in your fleet’s trucks, why not choose one that does more? Installing an ELD with all the bells and whistles will give your fleet improved compliance, improved safety, and improved efficiency. Common functionality includes support for slip seating, the ability to better manage HOS, the ability to record other DOT data (such as trailers, invoices, fuel purchases, etc.), and accident reconstruction.

Improved Fleet Compliance

An ELD can improve your fleet’s HOS compliance, but why stop there? In the U.S., fleet managers need their vehicles and trucks to be IFTA compliant and report their fuel tax. There are also industry and vertical-specific rules and regulations. For example, the oil and gas industry fleets need to be able to track the status “Off-Duty at Well Site.”

ELDs and fleet management systems can handle all of that, automatically, saving your fleet time and also reducing your exposure to fines, which in turn improves your CSA score.

Improved Safety

Safety is an important benefit of ELDs and fleet management systems. We give you the ability to track not only your assets but monitor your drivers’ behavior, including events such as rapid acceleration, harsh braking, and speeding. You can use this information to create driver scorecards and coach drivers to improve their practices.

We also offer an ELD and fleet management system equipped with integrated in-cab video that can provide visual evidence for accident reconstruction and insurance subrogation as well as features that help eliminate distracted driving. All of these features work together to help reduce accidents and crashes, which in turn can help reduce your fleet’s insurance rates.

Improved Efficiency

The reduction and elimination of paper use that you get with ELDs can save your fleet thousands of dollars a year alone, making them worth the investment. But, the savings don’t stop there. They also save you time on reporting and help improve the fuel economy of your fleet by reducing costly driving behaviors such as rapid acceleration, speeding, and excessive idling.

You can set idling limits and track how often and for how long your vehicles are idling. You can also set real-time alerts that let both drivers and managers know when a driver exceeds the speed limit and prompt them to immediately take corrective measures and be more fuel-efficient. Monitoring this data over time gives you insight into trends in fuel wastage and allows you to reward good driving practices.

In addition, improved asset tracking can save your fleet money by helping you locate, track, and manage assets like trailers and a variety of other assets.

Benefits of In-Cab Video

In-cab video monitoring has proven over and over that it can help improve driver behavior and fleet safety. Integrated in-cab video allows videos to be automatically added to driver profiles and linked to specific reports of specific triggered events, giving you the opportunity for:

  • Coaching and training drivers by video
  • Analyzing crashes
  • Prevent crashes or reduce their severity
  • Evidence for insurance claims

In-cab video is a great way to flag and correct unsafe driving behaviors such as harsh acceleration, speeding, and hard braking and corner handling. It also gives you an important a way to analyze events after a crash. You get insight and often irrefutable proof of what happened at the time of the incident, both in the cab and around the vehicle.

This information can help you determine how to best handle insurance claims. You’ll know if you should settle quickly to reduce the cost of a settlement or to fight the claim when the video exonerates your company.

Collision, Fatigue, and Distraction Prevention

Taking advantage of specialized camera technology to track eye and facial behavior tools, you can trigger a series of physical driver interventions, such as noise alerts or seat vibrations, to help keep a crash from happening. Available technology from third-party companies can be integrated with fleet management solutions that generate triggered distraction and fatigue events. These events can be recorded and reviewed in various ways, and also used in driver scoring to create clearer driving profiles. You can harness this meaningful data and use it to make improvements and prevent future occurrences.

Driver Behavior Modification Tools

In-cab driving aids, audible in-cab driver coaching, and driver engagement apps are all powerful tools used to not only modify driver behavior but generate important, actionable data when integrated into fleet management solutions. Most aids gather and transfer information to the driver or the fleet compliance manager through a number of features like custom data inputs while driving alerts notify drivers of bad driving habits such as over-speeding in geo-fenced zones or driving over the road speed limit.

These behavior modification tools give drivers a real opportunity to own the process of continuous improvement. In addition, fleet managers can harness the power of data for change.

Journey Management

Integrated Journey Management helps you plan safe, achievable journeys. Typically, scheduled trips are mapped out, then any associated risks relating to the driver, the environment, and the asset are identified and used in calculating a risk rating for the journey. Once the journey is in progress, it can be automatically monitored, from the initial stages of planning through to approval and dispatch. Events can be reported in real-time to operations staff. This results in the prioritization of the safety of people, vehicles, and cargo.

If you are looking for a telematics solution with fleet compliance services and other safety and risk management features, contact us today.

Overcome Transport Regulation Challenges

Contact us today to learn how you can save time, cut costs, increase revenue and more.

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Efficiency

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Increase Fleet Efficiency

When fleet operators are properly equipped, the result is a guaranteed increase in profitability.

MiX Telematics fleet customers rely heavily on our solutions in competitive markets where even the smallest amounts of time and money become critical issues in determining the success of their business.

Increase Fleet Efficiency

By selecting a MiX Telematics fleet management solution, our customers are able to:

  • Reduce their fuel costs by 10% on average, often equating to a payback of millions.
  • Better manage routes and delivery schedules, and improve vehicle utilization.
  • Track vehicles and drivers in real-time, and assign jobs accordingly.
  • Identify, monitor and manage poor driver behavior.
  • Efficiently manage servicing and licensing, resulting in reduced wear and tear and increased vehicle uptime.
  • Lessen carbon emissions, helping to create a healthier, more sustainable environment.

What’s more is that a MiX Telematics solution that is implemented properly pays for itself in less than 12 months.

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5 ways to make your fleet more efficient

Fleet management solutions offer innovative ways to make your fleet more efficient – and more profitable.

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Measuring Fleet Efficiency

You can’t measure what you don’t know, and you can’t know if you aren’t tracking and aggregating information on your fleet. Vehicle tracking software can give you the information you need to improve fleet efficiency.

How Does Telematics Work?

Telematics data tracks vehicles and drivers, collecting data points such as trip duration, location, fuel usage, speed, and more. It then transmits this data back to a data collection point where it is roughly grouped into predetermined categories such as average speed of a vehicle, daily vehicle movements, fuel usage, utilization, and more.

The question is, what do you do with all this data? In order to improve fleet efficiency, the information you collect must be analyzed and put to use for fleet management. 

Let Technology Do the Work

The traditional way of reporting lays the responsibility of data analysis at the feet of the fleet manager or supervisor. However, recent advances in artificial intelligence (AI) and machine learning have revolutionized and improved the way reporting has been done up until now.

AI is not just a thing of the future; it is the now. You can already see it at work in everyday life with spam and email filters, smart personal assistants, automated responders, chatbots, predictive searches in Google, and much more.

The words “artificial intelligence” and “machine learning” may seem complex. And while the research and development behind these technologies are complex, using them is not. And now these technologies are making their way into telematics.

With the help of AI and machine learning, you get a better look at your data, define your key performance indicators (KPIs), and improve fleet efficiency. The AI will do much of the work, and you will only see the information that is most valuable to you as you need it. Machine learning makes it easier to find the data you need and customize it for you.

Tap into Aggregate Data

By tapping into aggregate data with MiX Telematics, you can reduce your costs and increase efficiency by helping you maximize overall fleet efficiency and utilization. This can also improve customer experience and satisfaction.

Metrics you can use to improve fleet efficiency include:

  • Vehicle arrival and departure times
  • Traveling time of a vehicle between different jobs
  • Vehicles not being used for some time of the day or at all
  • Duration of stops on jobs
  • Crashes that can cause downtime

How Telematics Can Improve Fleet Efficiency

MiX Telematics solutions can help you determine the most efficient routes so that only the closest vehicle to a job location gets sent, avoiding long travel times and unnecessary trips. It also looks at travel times and determines at what times of the year traffic is heavier on frequently used routes due to events in a particular area or other circumstances. This can help you adjust routes seasonally to keep fleet efficiency and productivity steady throughout the year.

Or, alternatively, an analysis of driver hours can be used to notify you when a driver is approaching their maximum number of hours or have hours left. This lets you schedule drivers accordingly, ensuring that the fleet is compliant with regulations and drivers get rest when they need it. There is no staffing shortfall when jobs need to be completed.

Maximize Your Drivers’ Hours

Using the driving hours data you’re collecting with a telematics solution, you can improve your fleet’s vehicle utilization and, subsequently, your overall fleet efficiency. Using the metrics above, for example, and the driving hours of each of your vehicles, you can easily find issues that need to be addressed and proactively manage them. And use this knowledge to plan for future issues. You’ll know whether jobs are being completed within an adequate amount of time, what causes delays, whether drivers take unnecessary detours, and which vehicles are being underused.

When your drivers are on the road, it’s challenging to keep track of what’s going on every minute. And you don’t have to. With a telematics solution that tracks and analyses their driving hours, you can easily understand their actions and take the appropriate action at the exact moment it’s needed. Using the information about driving hours and your KPIs will ultimately help you improve your fleet efficiency.

How Can MiX Help You?

Learn more ways to increase fleet efficiency, safety, security and compliance.

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Safety

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Improve Fleet Safety

Identifying and correcting poor driver behavior is the first step to reducing risk and increasing safety levels.

Research indicates that human error is to blame in approximately 80% of motor collisions. As a result, fleet owners are under mounting pressure to not only identify risky driver behavior, but to take corrective action and improve safety levels.
Improve Fleet Safety

Our end-to-end safety solutions have become an invaluable tool for small and large fleets, enabling them to:

  • Identify and correct poor driving.
  • Monitor drivers in relation to past performance.
  • Implement targeted driver training.
  • Develop customized driver safety policies.
  • Keep their vehicles serviced and safe on the road.

Matrix and Beame, our consumer solutions in South Africa, boast stand-out features like insurance approval, roadside assistance, automated tax logbook and crash alert.

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3 ways to make your fleet safer

In an industry where human error is to blame for more than 80% of crashes, improving vehicle and driver safety has never been more important.

Read more

Driver Safety Solutions

This is where MiX Telematics comes in. We understand your issues, know what you need, and take your fleet safety seriously. Founded in 1996, we’ve been providing fleet management solutions for more than twenty-five years. We deliver driver safety solutions to fleets of all sizes.

Why Choose MiX Telematics

At MiX Telematics, our goal is to help you correct poor driver behavior before it becomes a problem and leads to an accident that will negatively impact your company. Driving is one of the most dangerous things a company can ask their employees to do, your business depends on it. You owe it to your business and your drivers to ensure that they drive as safely as possible.

Benefits of MiX Telematics

It is well-known that poor driver behavior is the main cause of accidents. In fact, the National Highway Traffic Safety Administration (NHTSA) reviewed 2,046,000 crashes and came to the conclusion that 94% of them were caused solely by driver error. And when you own or manage a fleet, driver error and driver behavior is a big deal. At MiX Telematics, we provide solutions that can take this burden off your shoulders.

driver safety management and optimization
  • Fleet Safety

    Having a ton of data is great, but having the right data is better. We call it “Actionable Safety Intelligence,” and for good reason. All the information our tools collect – usage, performance, location, and status of drivers and vehicles helps you get meaningful, real-world information about the unseen workings of your organization. You could say we make the unseen, seen. But more than that, we make it useful.

    Once you know more about your drivers’ behaviors, you can change driver behaviors in a way that dramatically reduces crash rates and saves lives. Our solutions include software that gives you real-time information on your drivers and vehicles as well as powerful software platforms that let you track, manage, monitor, and measure the performance of your fleet and get alerts in real-time about events, infringements, deviations, and possible dangers. It’s your call.

  • Driver Safety Reporting

    Knowing what is happening with your fleet is the best way to solve problems that lead to safety issues. We offer solutions that give you detailed reports on the behaviors your drivers engage in the most, from the group level down to the specific driver. You can see which one speeds and how often, as well as how often your drivers speed in general.

    This information can then be used to make decisions about driver training, making sure each driver gets the training they need so that your fleet’s safety improves across the board. And you can use our robust reporting to monitor your driver’s progress.

  • Driver Coaching

    As a fleet operator or manager - firing, hiring, training, and retraining drivers are some of the most expensive and time-consuming things you do. MiX Telematics solutions give you the tools YOU need to give your drivers the coaching THEY need. We help you determine what type of learner each driver is: visual, verbal and aural, or physical. With that information, you can use our built-in features that help with learning and retention.

    Our driver engagement apps let your drivers see how they are doing and give them the coaching they need for continual improvement. Telematics tools that encourage learning, such as apps, driver scoring, in-cab displays, and in-cab video, can all help you with driver coaching. Find out more about how MiX Telematics can help.

How to Improve Driver Safety

No matter how many vehicles you have on the road, fleet safety is paramount. And with the annual accident rate for commercial fleets reaching 20%, safety is one of the main challenges fleet managers face.

Of course, accidents cost your company in employee downtime and replacing or repairing damaged vehicles. But it doesn’t stop there. Keeping a lousy driver behind the wheel can expose your business to increased liability if a serious collision can be traced back to your failure to properly train, monitor, or supervise your drivers.

One of the best ways to improve your fleet safety is to create a comprehensive fleet safety program as part of your business’ safety culture. The plan should be thorough and clear to every employee who drivers for you. And buy-in to the plan must emanate from the top.

  • Identifying all drivers

    Companies may not know the full extent of their exposure. Make sure you identify everyone who drives for your business, whether they use company-owned, rented, or personal vehicles.

  • Screening drivers

    Carefully screening and selecting drivers will help you create a safe, reliable team. Unless you have safe drivers, you cannot achieve a long-term safety record. For this reason, it is important to have clear hiring standards and an in-depth screening process for anyone who drives for your company.

  • Training drivers

    Make sure all drivers understand vehicle safety procedures and policies. Every driver should be aware of safe driving techniques and strategies, including training on defensive driving.

  • Managing drivers ongoing

    Ongoing management of your drivers will ensure that they are following the fleet safety rules you have developed and are driving safely.

  • Managing accidents

    Of course, the goal is to not have accidents. But, they do happen. By managing them correctly, you can reduce accident costs as well as understand your exposure and reduce the potential for future accidents.

  • Establish written procedure and policies

    when you have everything written down, it sets clear, consistent expectations for your drivers and your business.

  • Formalizing a plan for vehicle inspection, repair, and maintenance

    Staying on top of vehicle maintenance can reduce expensive vehicle breakdowns and potentially help your drivers avoid accidents due to faulty equipment.

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Learn how MiX Telematics can improve your fleet's safety, while reducing costs and other benefits.

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MiX Telematics Group - Email Disclaimer

The below terms and conditions applies to any e-mail communication that any MiX Telematics entity in the MiX Telematics Group may send to you.


CONFIDENTIALITY AND LEGAL PRIVILEGE

The information contained in any email and any attachments thereto is privileged and confidential and are only intended for the exclusive use and attention of the recipient or people authorised to receive it. If you have received this email by mistake, please delete the email and advise the sender immediately.

UNINTENDED OR UNAUTHORISED COMMUNICATIONS

If you are not the intended recipient of the communication:

  1. Please notify the sender immediately by return e-mail or telephone and delete the email from your system; and
  2. You are not authorised to print, store, forward or copy the communication to any other person. Any disclosure, copying, distribution or taking action upon the contents of such information is strictly prohibited and may be unlawful.

NON-LIABILITY

We are not liable for the improper or incomplete transmission of information contained in any email, or for any delay in receipt. We are not liable for any harm or loss resulting from faulty or malicious software code or viruses in communications, including damage to hardware or software or data corruption.

UNAUTHORISED ACTIONS

We assume no responsibility for staff actions not falling within the ordinary scope of their authority and normal employment responsibilities. Emails containing offensive, derogatory, defamatory or otherwise illegal or inappropriate statements, content or material, would fall outside the sender’s normal scope of authority or employment responsibility.

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We retain the copyright of the content of all emails and attachments insofar as such contents are original and subject to copyright.

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Personal information is processed in accordance with our Privacy Policy and the contents of this email and all attachments thereto are subject to the terms of our Privacy Policy which can be found at https://compliance.mixtelematics.com/data-security/mix-telematics-privacy-notice

ENQUIRIES

If you have any questions or concerns arising from this disclaimer, please contact our data protection officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

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MiX Asset Manager

MiX Asset ManagerTM

Maximum visibility and protection for all your non-vehicle assets

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MiX Asset ManagerTM

When non-vehicle assets are priority

The benefits of a professional, fully integrated fleet management solution are well known among fleet owners and managers. Tracking and monitoring vehicles and drivers enable an array of practical and cost-related improvements.

But what about in industries where assets are just as valuable as vehicles and drivers?

Now, MiX Asset Manager offers superior protection for assets of all kinds – mobile and fixed; with or without a dedicated power source – across many different industries. Unlike manual systems, MiX Asset Manager offers an automatic, electronic registry of assets, their statuses and whereabouts so that they can be:

  • Located and/or tracked on a map – historically or in real-time;
  • Managed in terms of service intervals and odometer readings, and
  • Billed for more accurately when rented out.

This improved control and visibility can dramatically reduce the costs of not knowing an asset’s whereabouts, and has the potential to optimise asset deployment and utilisation.

  • Vital tracking functionality

    The tracking module provides a real-time view of a vehicle or asset’s position – whether it’s stationary or on the move – and which driver is behind the wheel. It also shows information relating to speed, driving direction, ignition status, driving violations, past trips and more.

  • Live information streams

    Proactive monitoring is possible thanks to live streams of information. These streams are user-defined and contain information about events as well as messages to and from the connected asset and/or driver. For priority trips, a stream can be undocked and kept open while navigating the rest of the application.

  • Powerful reporting suite

    The solution’s robust reporting capability enables data to be reviewed and analyzed in detail as well as in dynamic and customizable formats. Reports include movement, location, and trip and utilization reports, as well as driver scoring, fuel, event violations and cost analysis reports.

  • Flexible to your every need

    MiX Fleet Manager Premium is compatible with a flexible range of services, add-ons and accessories by MiX Telematics. Depending on specific operational goals or regional requirements, customers can choose from video recording systems, in-cab navigation and messaging devices, driver engagement tools, an Hours of Service solution, journey management and satellite communication among others.

Electronic Logging Device (ELD)

MiX Telematics’s ELD (electronic logging device) has been specifically designed to manage and maintain your fleet’s compliance with the Hours of Service (HOS) rule through electronically tracking drivers’s Record of Duty Status (RODS) as an effective replacement for outdated paper logbooks.

Learn more about ELD

MiX VisionTM

MiX Vision captures live footage using in-vehicle (both in-cab and forward-facing) and optional external cameras. This solution continuously captures rolling 72 hours of video for retrieval for an accurate view of what occurs before incidents to add context where it’s needed most.

Learn more about MiX Vision

MiX Journey Management

An alternative to paper-based systems, this wholly online solution incorporates journey requests, journey approvals and journey monitoring. MiX Journey Management is the first system to fully integrate with a premium fleet management solution.

Learn more about ELD

MiX Rovi II TM

MiX Rovi II is a tough, Android-powered, 7” programmable in-cab display that provides information to the driver or fleet manager through custom data inputs, on-board navigation, jobs and messaging, and real-time job dispatching, and driving alerts.

Learn more about MiX Rovi

MyMiX TM

MyMiX is a comprehensive driver engagement app that helps drivers assess and improve their driving performance. It equips drivers with tools such as a performance dashboard, scoring and ranking models, event viewing and driver activity reporting to create a safer, more economical driving culture.

Learn more about MyMiX

A telematics solutions for your industry

Use it like a pro

  • Borg Manufacturing

    Case Study

    Based in New South Wales, Australia, Borg Manufacturing is a leading manufacturer of decorative wood panel surfaces and made-to-order kitchen cabinet doors and benchtops. Despite being an extremely successful operation, Borg was aware of a high rate of unsafe driving and vehicle rollovers – especially in deliveries that took vehicles over hills and through forests. Airco, a MiX Telematics channel partner based in Sydney, recommended MiX Fleet Manager, a fully integrated fleet management solution that would help to meet the company’s safety, efficiency and compliance needs.

    Read more

  • Triunfo Concebra

    Case Study

    When Triunfo Concebra, a Brazilian-based highway concession company, required a more efficient and less costly way to manage their busy fleet of 300, they turned to the MiX Fleet Manager Premium solution. This sophisticated solution has been closely monitoring both vehicle- and driver-related activities, which has led to, among other things, an impressive decrease in fuel consumption, maintenance costs and road accidents.

    Read more

  • Reading Buses

    Case Study

    Reading-based bus operator, Reading Buses, chose MiX Fleet Manager, and saw fuel- and driving-related results in nine short months.

    Read more

  • Praxair

    Case Study

    The MiX Telematics system that Praxair chose provided peace of mind, as well as the ability to monitor compliance with its strict driver codes in real-time.

    Read more

  • Itamaracá Transportes

    Case Study

    Itamaracá Transportes from Brazil chose MiX Fleet Manager Premium to reduce fuel consumption and carbon emissions through more efficient driving.

    Read more

  • Bogestra AG

    Case Study

    German bus operator BOGESTRA AG chose MiX Telematics to help save fuel, reduce carbon emissions and create a more comfortable journey for their passengers.

    Read more

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Value Added Services

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Value Added Services

Better, safer, and more efficient fleet operations, translating into increased profitability over time

MiX Telematics offers a range of complementary products to enhance MiX Fleet Manager and MiX Safedrive. Add additional value to your telematics solution with a wide range of accessories and services.

Electronic Logging Device (ELD)

MiX Telematics’s ELD (electronic logging device) has been specifically designed to manage and maintain your fleet’s compliance with the Hours of Service (HOS) rule through electronically tracking drivers’s Record of Duty Status (RODS) as an effective replacement for outdated paper logbooks.

Yes, I need help managing my compliance

MiX Rovi II TM

MiX Rovi II is a tough, Android-powered, 7” programmable in-cab display that provides information to the driver or fleet manager through custom data inputs, on-board navigation, jobs and messaging, and real-time job dispatching, and driving alerts.

Connect me with my drivers on the road

MiX Rovi in-cab display

MiX Journey Management

An alternative to paper-based systems, this wholly online solution incorporates journey requests, journey approvals and journey monitoring. MiX Journey Management is the first system to fully integrate with a premium fleet management solution.

Show me how to manage my journey-related risks

MiX VISION AI

AI Dashcams

MiX Vision is an AI-powered dashcam system that provides real-time, in-cab alerts for drivers and fleet managers to detect and prevent risky driving behaviors that lead to collisions.

When combined with our fully-fledged fleet management system, businesses can get an impressive 10:1 Return On Investment. Increase safety and improve organisational efficiency with MiX Telematics.

Find out more

  • Road Facing

  • In Cab Facing

  • Driver Facing

  • Driving Coach

Hours of Service

MiX HOS is a state-of-the-art technology component of the MiX Fleet Manager Premium and MiX SafeDrive solutions. This sophisticated offering covers the entire operational business process of driver fatigue management.

Help me manage working hours and fatigue

MiX Insight Agility TM

Fast, easy and flexible reporting using MS Excel Unlike static reports, users finally have the power to create and shape customized reports in the format they prefer.

Give me insight into my fleet’s activities

MiX Insight Agility Reports

MyMiX TM

MyMiX is a comprehensive driver engagement app that helps drivers assess and improve their driving performance. It equips drivers with tools such as a performance dashboard, scoring and ranking models, event viewing and driver activity reporting to create a safer, more economical driving culture.

Help me improve the performance of my drivers

MiX TabsTM

Fast, easy and flexible reporting using MS Excel Unlike static reports, users finally have the power to create and shape customized reports in the format they prefer.

Help me locate and track my assets

Service for Life

This offering serves as a complement to MiX Telematics’s technology. Service for Life offers in-depth implementation, data capture, support and success services from the moment your contract is signed to the day it ends.

Help me manage working hours and fatigue

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FAQ

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Stuff you need to know

On December 18, the now-infamous ELD mandate came into effect. A survey conducted in October of last year found that 60% of for-hire fleets have yet to switch from paper logs to electronic logging devices (ELDs). Among private fleets, the number was zero. Since the process can be lengthy, these results indicate that there are many fleets that likely didn't make the deadline for ELD implementation.

On December 18, the now-infamous ELD mandate came into effect. A survey conducted in October of last year found that 60% of for-hire fleets have yet to switch from paper logs to electronic logging devices (ELDs). Among private fleets, the number was zero. Since the process can be lengthy, these results indicate that there are many fleets that likely didn't make the deadline for ELD implementation.

On December 18, the now-infamous ELD mandate came into effect. A survey conducted in October of last year found that 60% of for-hire fleets have yet to switch from paper logs to electronic logging devices (ELDs). Among private fleets, the number was zero. Since the process can be lengthy, these results indicate that there are many fleets that likely didn't make the deadline for ELD implementation.

On December 18, the now-infamous ELD mandate came into effect. A survey conducted in October of last year found that 60% of for-hire fleets have yet to switch from paper logs to electronic logging devices (ELDs). Among private fleets, the number was zero. Since the process can be lengthy, these results indicate that there are many fleets that likely didn't make the deadline for ELD implementation.

Frequently asked questions

Case study

See how ABC inc. got this benefit from rolling out that solution over a time period of x months.

Read the Case Study now

Join our informative webinar, with guest speaker Joe Bloggs to get this benefit for your business.

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Industries

A telematics solutions for your industry

  • Public Transport

    Having a reliable telematics solution to monitor both drivers and vehicles enables bus operators to manage their performance when it comes to safety and efficiency. MiX Telematics customers, for example, are saving an average of 10% on their fuel costs.

    Read more

  • Oil and Gas

    MiX Telematics has partnered with customers in the Oil and Gas industry for over a decade. During this time, we have become experts in developing products and services that enable operators to comply with QHSE regulations specific to their industry and region.

    Read more

  • Transport and Distribution

    With rising fuel prices, globalization and increased competition, fleet managers in the Transport and Distribution industry are looking to telematics system providers for a sustainable way to defy tough market conditions.

    Read more

  • Fast moving consumer goods (FMCG

    Customers like SPAR in South Africa and PepsiCo in Egypt have the unique challenge of transporting perishable and breakable goods – often across long distances and to tight schedules.

    Read more

  • Rental and Leasing

    Having a clear view of vehicle locations, information on mileage, and insight into how vehicles are being driven enables Rental and Leasing operators to boost their performance. Better service and more efficient operations help customers to save costs and lessen business risk.

    Read more

  • Government

    Government and public sector agencies are under relentless pressure to cut costs, while retaining a high standard of service. These challenges can and are being met within Government fleets through the adoption of vehicle telematics systems, as offered by MiX Telematics.

    Read more

  • Mining

    Fleets operating in the Mining industry face unique quality, safety and compliance challenges on a daily basis – in addition to needing to operate efficiently.

    Read more

  • Construction

    In Construction, there will always be a demand for quicker project completion, greater fleet efficiency and more protection. This, coupled with the added burden of maintaining expensive equipment, makes it crucial to pursue smart solutions in order to remain profitable.

    Read more

  • Emergency Services

    In an emergency, a fleet that operates safely and efficiently could mean the difference between life and death. MiX Telematics provides customers dispensing emergency services with solutions to react to a situation as fast as possible.

    Read more

  • Security

    Fleets operating in the Security industry rely heavily on vehicle telematics systems to streamline their operations, lower business risk and improve the service they offer to their customers.

    Read more

  • Utilities

    Delivering water, electricity, gas and related services to the mass population is no small feat. Utility companies are acutely aware of the high-value of their loads and have a strong sense of responsibility in transporting and providing services for the delivery of these resources.

    Read more

While all industries with fleet vehicles share some similarities, they each also have diverse needs that cannot be served by a one-size-fits-all solution. Industries that use GPS tracking need a flexible solution to meet various needs that is also robust enough to respond to the changing requirements of any industry.

GPS tracking and telematics are becoming the norm for industries that use commercial vehicles in their daily operations. Telematics providers in the USA with a wide range of flexible and scalable solutions provide various industries with easy-to-use solutions that help them focus on their business.

MiX Telematics offers fleet tracking solutions tailored to the industries below.

  • Public Transport

    A fleet management telematics solution tailored to public transportation is the best answer to the complex problems fleet managers face every day. Routing efficiency, locating fleet vehicles, safety compliance, and managing costs are all issues they have to tackle.

    • Identifies assets that are under or overutilized
    • Sets notification to schedule preventative maintenance and minimizes costly fleet downtime
    • Uses geofencing to get real-time visibility into fleet vehicle locations
    • Provides data in a format that makes analysis efficient
    • Monitors trip durations and drivers working hours
  • Oil and Gas

    Oil and gas industry fleets face unique challenges when it comes to ensuring safe and productive operations. As one of the premier telematics service providers in the USA, we equip your fleet with software that helps fleet managers keep things running smoothly and safely.

    • Maintains compliance with Hours of Service (HOS) and IFTA State Line Crossing
    • Tracks movement of vehicles and other assets
    • Lets fleet managers monitors and coach driver behavior in real-time
    • Manages driver safety with real-time alerts and driver scorecards
    • Develops targeted driver training, including defensive driver training
  • Security

    When your business is keeping other people's valuables and money safe, you want your business to run with minimized risks and operational costs. Telematics providers in the USA, such as MiX Telematics, provide tools to keep you and your cargo safe and arriving on time.

    • Helps recover stolen cargo faster and easier with GPS tracking
    • Improves visibility into fleet vehicles movements and locations
    • Sets geofences and get alerts when vehicles move out of specific areas
    • Reduces operational costs with automated maintenance schedules, improved dispatching, and lowering insurance rates
    • Offers better protection to their drivers, customers and the wider public
  • Mining

    While many of the challenges of fleet management are universal, there are many that are unique to the mining industry. As one of the most prominent telematics providers in the USA, we understand the mining industry and its challenges.

    • Helps mining fleet managers assign and schedule equipment and vehicles
    • Provides insight into payload, machine cycle time, loading performance and more
    • Offers tools that set production targets and check them against real-life performance
    • Monitors material movement to ensure operators are on the right haul routes and alert them, in real-time of road hazards and delays
  • Emergency Services

    Secure and sophisticated fleet management solutions offer emergency service providers the fleet-wide insight they need to ensure driver and passenger safety.

    • Allows dispatchers to follow vehicle locations in real-time to make sure they reach their destination safely and quickly
    • Improves driver safety scorecards and seat belt detection
    • Reduces the fleet's running expenses and helps it stay in budget
    • Offers real-time communication that helps keep drivers safe
    • Provides advanced dashboard reports for analysis
  • Government

    The challenge for government fleets is to operate safely and economically, making the most available resources. MiX Telematics' government GPS tracking solution helps improve operations, makes it easy to track vehicles, monitor diver behavior, and stay on top of vehicle maintenance.

    • Provides greater vehicle visibility that improves response times
    • Improves efficient use of resources and helps reduce expenses
    • Helps fleet managers coach drivers to reduce aggressive driving and accidents
    • Automates vehicle maintenance and plans for downtime
  • Construction

    When you manage a fleet of vehicles in construction, you have to know where all your assets are and make sure they get where they need to be. MiX Telematics offers GPS tracking tailored to the construction industry that provides an all-encompassing solution for vehicles, drivers and assets.

    • Provides better visibility when managing multiple job sites and resources
    • Improves fleet visibility for managing multiple job sites and resources
    • Include tools to manage paychecks and make billing more accurate
    • Offers effective tools for safer driving behavior
    • Automates maintenance scheduling that increases equipment uptime
    • Improves asset security with GPS tracking and geofences
  • Utilities

    When there's an outage, utility fleets need to be on the move and fast. They need fleet management software that provides the visibility to get the power back on quickly, efficiently, and safely. MiX Telematics offers fleet management software that helps utility fleets quickly locate and dispatch their drivers.

    • Provides real-time GPS vehicle tracking that lets utilities respond quickly to outages.
    • Helps improve fleet safety with driver scorecards and coaching tools
    • Stores and presents data on asset utilization, excess idling and harsh acceleration for analysis
    • Prevents costly downtime by automating maintenance scheduling alerts
  • Transport and Distribution

    Moving people and products from one place to another is just the beginning. To stay competitive, transport and distribution companies need to maintain a strong safety record while delivering on time. At MiX Telematics, we help distribution companies do just that.

    • Dispatches crews more efficiently and improves customer service
    • Uses dashcam to help assess driver behavior and coach them to improve
    • Provide data on aggressive driving and excessive idling that can be used to improve fuel efficiency
    • Automates scheduling alerts to help reduce costly unplanned breakdowns and downtime
  • Rental and Leasing

    Stand out from the competition with rental fleet management solutions that help you track vehicles, engine diagnostics, and payment processes through an easy to use dashboard and mobile app. MiX Telematics solutions can elevate your services, making you more attractive to potential customers, and ultimately grow your business.

    • Provides accurate mileage reporting
    • Integrates securely with back-end systems
    • Automates fleet vehicle maintenance schedule
    • Tracks stolen vehicles and aids recovery
    • Stores information on every vehicle 
  • Fast Moving Consumer Goods

    When you transport perishable and breakable goods, keeping tabs on these goods and getting them to their destination intact and on time is crucial. With detailed data and insights, MiX Telematics helps you protect your cargo, comply with safety standards, and more.

    • Provide vehicle, driver, and load data in real-time and historically
    • Optimizes routing for the entire fleet
    • Helps reduce fuel usage and accident rates
    • Minimizes wastage and damage to consumer goods
    • Improves safety and regulatory compliance (HOS, ELD)
    • Improves customer service and build trust
  • Landscaping

    With MiX Telematics fleet management solutions for landscaping, you can increase your company's productivity with real-time tracking that lets you reroute the nearest driver to jobs, plan more accurate routes, and monitor driver behaviors.

    • Provides complete visibility of workforce, assets, and costs
    • Tracks fuel usage and idling trends
    • Automates vehicle maintenance schedules
    • Compares personal vs. business miles
    • Optimizes routes to reduce fuel costs
    • Offers advanced dashboard reports
  • Food Delivery

    Whether your company delivers food and beverages to restaurant or grocery stores or is comprised of food trucks for special events and regular lunch routes, fleet management can be handled efficiently with MiX Telematics' fleet management solutions

    • Helps improve driver safety and avoid risks
    • Manages vehicle maintenance with automated maintenance scheduling alerts
    • Monitors fleet fuel consumption and help you take action to reduce it
    • Optimizes dispatching and routes to that trucks arrive on time and improve customer service
  • Small Fleet Management

    Small fleets have many the same challenges as larger ones but often fewer resources to handle them. This means small feet managers juggle many roles to keep the fleet running smoothly. With tools specifically for small fleets, MiX Telematics addresses their complex challenges.

    • Helps improve aggressive driver behavior, reducing accidents and improving fuel efficiency
    • Provides more accurate arrival time estimates on scheduled routes and stops
    • Automates preventative and predictive maintenance scheduling
    • Offers real-time communication with drivers to keep operations running smoothly
  • Pest Control

    From improving fleet efficiency to improving billing, pest control, MiX Telematics fleet tracking can help pest control fleets perform at their best. This advanced technology empowers fleet managers with tools that give them enhance insight into their fleet.

    • Provides tracking data that improves fleet efficiency
    • Sets up in-cab alerts that let drivers know when they are speeding so they can self-correct
    • Reduce aggressive driving behavior, excess idling, and seeding to improve fuel efficiency and reduce fuel costs
    • Optimizes fleet operations with improved routing and predictive maintenance
    • Supplies robust reports that help fleet managers make informed decisions
  • Telecom

    Fleet performance and the ability to deliver consistent, high-quality, and on-time customer service directly impacts a telecom company's reputation. With MiX Telematics for telecom fleets, you can keep your fleet on time and on the road while keeping your customers happy and satisfied.

    • Increases productivity and efficiency with improved scheduling and dispatching
    • Alerts fleet manager when vehicle travel outside of pre-set geofences
    • Improves fuel costs by monitoring excessive idling, aggressive driving, and speeding that use excess fuel
    • Optimizes routes to avoid traffic, improve safety, and serve more customers
    • Automates preventive and predictive maintenance schedule alerts, avoiding unexpected downtime and excessive costs

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MiX Fleet Manager

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Fleet management solutions for effortless, tangible results 

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MiX Fleet ManagerTM

Fleet management solutions that offer fleet operators unlimited access to information about their vehicles and drivers, with a host of features, tools and reports to help maximize return on investment.

The solution comprises a sophisticated on-board computer, which collects and transmits valuable vehicle and driver data. This data is hosted in one of several top-tier data centers, and information is accessible online or via a mobile app (for Android or iOS).

Our customers from around the world agree: whatever the goal – be it to save fuel, improve safety, increase utilization or enhance customer service – MiX Fleet Manager Premium is proven to bring about guaranteed and significant results.

Rated by thousands of clients

Safety is Archrock’s top priority, and MiX Telematics unquestionably helped us identify and reduce or eliminate unsafe driving behavior – leading not only to significant dollar savings, but also helping to improve our overall safety profile.

Grady Kelly, Senior Manager: Asset Management, Archrock

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Effortless fleet management solutions, tangible results
  • Vital tracking functionality

    The tracking module provides a real-time view of a vehicle or asset’s position – whether it’s stationary or on the move – and which driver is behind the wheel. It also shows information relating to speed, driving direction, ignition status, driving violations, past trips and more.

  • Live information streams

    Proactive monitoring is possible thanks to live streams of information. These streams are user-defined and contain information about events as well as messages to and from the connected asset and/or driver. For priority trips, a stream can be undocked and kept open while navigating the rest of the application.

  • Powerful reporting suite

    The solution’s robust reporting capability enables data to be reviewed and analyzed in detail as well as in dynamic and customizable formats. Reports include movement, location, and trip and utilization reports, as well as driver scoring, fuel, event violations and cost analysis reports.

  • Flexible to your every need

    MiX Fleet Manager Premium is compatible with a flexible range of services, add-ons and accessories by MiX Telematics. Depending on specific operational goals or regional requirements, customers can choose from video recording systems, in-cab navigation and messaging devices, driver engagement tools, an Hours of Service solution, journey management and satellite communication among others.

Effortless fleet management, tangible results 

How MiX Fleet Manager's features improve your fleet’s safety, efficiency, compliance and security.

Electronic Logging Device (ELD)

MiX Telematics’s ELD (electronic logging device) has been specifically designed to manage and maintain your fleet’s compliance with the Hours of Service (HOS) rule through electronically tracking driver’s Record of Duty Status (RODS) as an effective replacement for outdated paper logbooks.

Yes, I need help managing my compliance

MiX VISION AI

AI Dashcams

MiX Vision is an AI-powered dashcam system that provides real-time, in-cab alerts for drivers and fleet managers to detect and prevent risky driving behaviors that lead to collisions.

When combined with our fully-fledged fleet management system, businesses can get an impressive 10:1 Return On Investment. Increase safety and improve organisational efficiency with MiX Telematics.

Find out more

  • Road Facing

  • In Cab Facing

  • Driver Facing

  • Driving Coach

MiX Journey Management

An alternative to paper-based systems, this wholly online fleet management solution incorporates journey requests, journey approvals and journey monitoring. MiX Journey Management is the first system to fully integrate with a premium fleet manager system.

Show me how to manage my journey-related risks

MiX Rovi II TM

MiX Rovi II is a tough, Android-powered, 7” programmable in-cab display that provides information to the driver or fleet manager through custom data inputs, on-board navigation, jobs and messaging, and real-time job dispatching, and driving alerts.

Connect me with my drivers on the road

MiX Rovi in-cab display

MyMiX TM

MyMiX is a comprehensive driver engagement app that helps drivers assess and improve their driving performance. It equips drivers with tools such as a performance dashboard, scoring and ranking models, event viewing and driver activity reporting to create a safer, more economical driving culture.

Help me improve the performance of my drivers

Use it like a pro

  • Borg Manufacturing Case Study

    Borg Manufacturing

    Case Study

    Based in New South Wales, Australia, Borg Manufacturing is a leading manufacturer of decorative wood panel surfaces and made-to-order kitchen cabinet doors and benchtops. Despite being an extremely successful operation, Borg was aware of a high rate of unsafe driving and vehicle rollovers – especially in deliveries that took vehicles over hills and through forests. Airco, a MiX Telematics channel partner based in Sydney, recommended MiX Fleet Manager, a fully integrated fleet management solution that would help to meet the company’s safety, efficiency and compliance needs.

    Read more

  • Triunfo Concebra Case Study

    Triunfo Concebra

    Case Study

    When Triunfo Concebra, a Brazilian-based highway concession company, required a more efficient and less costly way to manage their busy fleet of 300, they turned to the MiX Fleet Manager Premium solution. This sophisticated solution has been closely monitoring both vehicle- and driver-related activities, which has led to, among other things, an impressive decrease in fuel consumption, maintenance costs and road accidents.

    Read more

  • Reading Buses Case Study

    Reading Buses

    Case Study

    Reading-based bus operator, Reading Buses, chose MiX Fleet Manager, and saw fuel- and driving-related results in nine short months.

    Read more

  • Praxair Case Study

    Praxair

    Case Study

    The MiX Telematics system that Praxair chose provided peace of mind, as well as the ability to monitor compliance with its strict driver codes in real-time.

    Read more

  • Itamaracá Transportes Case Study

    Itamaracá Transportes

    Case Study

    Itamaracá Transportes from Brazil chose MiX Fleet Manager Premium to reduce fuel consumption and carbon emissions through more efficient driving.

    Read more

  • Bogestra AG Case Study

    Bogestra AG

    Case Study

    German bus operator BOGESTRA AG chose MiX Telematics to help save fuel, reduce carbon emissions and create a more comfortable journey for their passengers.

    Read more

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Contact MiX Telematics today and talk to one of our experts to learn more about how MiX Fleet Manager can optimize your fleet's efficiency, safety, security and more.

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Safer Mine Sites - MiX Vision AI

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Making mine sites safer with MiX Vision AI

In fulfilling day-to-day operations, mining operations encounter many safety hazards.
That’s why you need to ensure the safety of your workers with our leading edge MiX Vision AI solution.

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AI DASHBOARD CAMERAS

Road-facing and in-cab facing cameras detect and prevent collisions through monitoring risky driver behaviour, keeping you connected, and your drivers and mining vehicles protected.

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Contact MiX Telematics today and talk to one of our experts to learn more about how AI Dashboard Cameras can optimise your fleet's efficiency, safety, security and more.

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3 Ways to improve your fleet’s security

3 ways to make your fleet safer 

In an industry where human error is to blame for more than 80% of crashes, improving vehicle and driver safety has never been more important. There are many ways to make your fleet safer, starting with driver behavior.  

  • Identify and monitor driver behavior 
  • Correct poor driver behavior through targeted driver training
  • Develop customized driver safety policies 

Identify and monitor driver behavior 

The logical way to prevent poor driver behavior from negatively impacting your fleet’s safety is to make your employees more aware of how they drive. 

Poor driver behavior, such as harsh braking and acceleration, speeding and excessive idling, can all be managed using a fleet management solution. On-board computers track incidents that increase the likelihood of an accident, and generate reports for analysis and preventative action. 

In addition to its negative impact on fleet safety, poor driver behavior can also increase insurance premiums and the possibility of fines. Certain driving habits such as excessive speeding, braking, and accelerating too harshly increase maintenance costs (due to wear and tear) and fuel usage.  

Ultimately, how your employees drive affects your bottom line while also impacting safety. Monitoring and improving driver behavior is in the best interest of both your company and your drivers.  

Next: Correct poor driver behavior

Carey Worldwide Chauffeur

Case Study

Discover how Carey Worldwide Chauffeur Services reduced the number of accidents in their fleet by using telematics to monitor and improve bad driver behavior. 

Download Now

Total Marketing and Services

Case Study

Total invests in the safety and security of their drivers by implementing MiX Fleet Manager Premium to gain greater control of driver performance and behaviour.

Download Now

Correct poor driver behavior through targeted driver training

A good fleet management solution provides vital statistics on the incidents of speed limit violations, average fuel economy, total number of brake applications and the amount of engine idling.

Based on this data, it can also help determine what type of targeted training each of your drivers require. Providing relevant, timely driver training offers a significant return on investment while also helping your drivers gain a deeper understanding of any bad habits they are engaged in and giving them the defensive driving techniques to improve it.

In addition to targeted training, telematics data can be used to generate performance scores for your drivers. These scores are perfect to use in incentive or rewards programs, and highly effective in furthering driver engagement. This approach to training is proven to increase the overall performance of fleets versus those that don’t have much buy-in from their drivers.

When you provide your drivers with the right tools and incentives to improve their behavior on the road, it strengthens fleet safety and performance. It also  saves you money by lowering insurance premiums and reducing the risk of collisions. 

Next: Develop driver safety policies

Dive deeper with our white papers

White Paper – In-cab video monitoring for improving driver behavior

White Paper

Did you know that in-cab video monitoring can assist with driver training, provide post-crash analysis and, prevent and reduce crashes? Find out how

Read more

The essential elements of a telematics policy

White Paper

Our white paper shows you how to create a telematics policy that guides your drivers through the rules of safe road use, the risks involved in not adhering to these rules and how to reduce these risks. 

Read more

MiX Fleet Manager Premium

Solution

Your fleet’s safety can be vastly improved through the implementation of relevant training that highlights bad driver behaviors and gives drivers the tools to improve.

Read more

Develop customized driver safety policies 

Having a custom-developed driver safety policy in place is essential if you want to be protected against risk, ensure the safety of your drivers on the road, and safeguard against potential insurance claims in the event of an accident. It plays a vital role in the creation of a road safety culture within your organization. 

According to the World Health Organization (WHO), the development of a successful, comprehensive driver safety policy includes: 

  • Assessing the current safety situation within the fleet;  
  • Formulating a policy based on the aforementioned assessment, and  
  • Buy-in from drivers. 

Advances in fleet management software have made it all the more easier to implement and monitor effective driver safety policies. Telematics devices monitor WHERE your vehicles are driven as well as HOW your vehicles are driven. These two important features will help you analyze current driving standards, highlight dangerous and risky behaviors, and devise methods to eradicate them in order to keep up with the safety standards created through your policies. Driver buy-in is achieved by implementing scoring and then offering incentive programs and specialized training on defensive driving using the data collected. 

A complete safety policy is essential to increasing safety awareness in your fleet. Fleet management software simplifies the process of developing one that fits your unique needs. 

Next Steps

Find out what MiX Telematics can do for you.

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5 Ways to make your fleet more efficient

5 ways to make your fleet more efficient

For fleets operating in competitive markets, even the smallest amounts of time and money become critical issues in determining success. It’s here that a vehicle tracking device alone will not be enough. However, integrated fleet management solutions offer innovative ways to make your fleet more efficient – and more profitable.

Reducing Fleet Fuel Costs by 15%

Fuel costs account for the largest part of a fleet’s expenses. That’s why it is in your fleet’s best interest to use less of it. 

One way to decrease the amount of fuel used is by improving poor driving behavior. It has been proven time and again that fuel is unnecessarily used when drivers speed, idle their vehicles, or brake or accelerate harshly.

These behaviors not only waste fuel but also increase the amount of wear and tear on vehicles, which leads to more frequent fleet maintenance. Results have shown that a fleet tracking device does an excellent job of tracking the whereabouts of a vehicle but reports generated from fleet management software is the best way to mitigate risks such as risky driving behaviors as well as determine who needs specialized driver training.

In addition to driver training, fleet management software can be used to develop a scoring system whereby incentives or rewards are provided to those who meet certain requirements and have shown significant improvement in their driving behavior.

Drivers can also be given the opportunity to be more involved in the process through a driver engagement app. This type of app lets them track their progress and engage in healthy competition with other drivers.

Monitoring and altering driver behavior with buy-in from your drivers is guaranteed to increase your fuel efficiency and save you money.

Next: Manage your routes and delivery schedules

Carey Worldwide Chauffeur

Case Study

Discover how Carey Worldwide Chauffeur Services reduced the number of accidents in their fleet by using telematics to monitor and improve bad driver behavior. 

Download Now

MiX has a number of tools to help with behavioural change and we’ve already seen significant efficiency savings.

Carl Hanson, Group Fleet Director for Wincanton

Total Marketing and Services

Case Study

Total invests in the safety and security of their drivers by implementing MiX Fleet Manager Premium to gain greater control of driver performance and behaviour.

Download Now

Optimizing Fleet Delivery Routes and Schedules

Fleets that specialize in product- or service-related deliveries need to be extremely efficient to satisfy customer needs. To assist with improved efficiency, fleet management software can help monitor vehicles en route and in real-time. 

When routes are planned appropriately, improved customer satisfaction is a guarantee. It’s important to provide accurate arrival estimates and small appointment windows. Analyzing vehicle and driver data using fleet management software can help you to check how long each delivery takes and if the best route possible has been taken. Adjustments can then be made to shorten the time a delivery takes and change routes by sending information to drivers via in-cab display notifications.

More efficient planning means money in your pocket and fewer disappointed customers. Additionally, it improves safety as drivers do not have to rush to do a delivery because they are given the appropriate amount of time for the task at hand. This ultimately reduces the risk of accidents.

Next: Improve your vehicle utilization

Dive deeper with our white papers

White Paper – In-cab video monitoring for improving driver behavior

White Paper

Did you know that in-cab video monitoring can assist with driver training, provide post-crash analysis and, prevent and reduce crashes? Find out how

Read more

The essential elements of a telematics policy

White Paper

Our white paper shows you how to create a telematics policy that guides your drivers through the rules of safe road use, the risks involved in not adhering to these rules and how to reduce these risks. 

Read more

MiX Fleet Manager

Solution

Your fleet’s safety can be vastly improved through the implementation of relevant training that highlights bad driver behaviors and gives drivers the tools to improve.

Read more

Improve Fleet Utilization

A well-utilized fleet boosts productivity, decreases costs and increases profitability. You can easily improve your utilization using telematics data because it can show you what each vehicle and driver is doing at any particular moment in time. 

By analyzing the reports generated from this data, your fleet operators can see where utilization is not optimal. 

There are some key metrics that need to be tracked in order to help improve utilization. You need to look at:

  • Distance traveled per vehicle
  • Unauthorized after-hours utilization
  • Drive time vs on-site time versus idle time

Improving fleet utilization means freeing up more resources to take on more business. Doing more with what you already have is essential to having an efficient and cost-effective fleet.

MiX has a number of tools to help with behavioural change and we’ve already seen significant efficiency savings.

Carl Hanson, Group Fleet Director for Wincanton

Tracking Fleet Vehicles and Drivers in Real Time

Fleet management software can display all your vehicles’ movements as they happen. It can also help to find the nearest vehicle, display statuses and activity timelines, provide notifications and in-depth reporting, and manage locations. 

Vehicle tracking provides many benefits for your fleet, including:

  • Increased profitability: By tracking vehicles, you are able to better utilize your assets and boost fleet performance, ultimately saving money. Knowing where vehicles are enables you to reduce mileage, defend false accident claims and ensure that vehicles are not being used outside of authorized hours.
  • More control: You can remain informed about your vehicle’s whereabouts and how they are being driven. This enables direct control over assets, helping to improve planning and enhance efficiency.
  • Improved customer service: Vehicle tracking enables you to speed up arrival times at customer sites and give more accurate ETAs. You can also assess the amount of time a driver spends at each customer site, helping to improve billing and resource planning.

Telematics offers you visibility of every moving aspect of your fleet, giving you more control and increased efficiency with less effort.

Next: Manage your fleet’s maintenance and licensing

Carey Worldwide Chauffeur

Case Study

Discover how Carey Worldwide Chauffeur Services reduced the number of accidents in their fleet by using telematics to monitor and improve bad driver behavior. 

Download Now

MiX has a number of tools to help with behavioural change and we’ve already seen significant efficiency savings.

Carl Hanson, Group Fleet Director for Wincanton

MiX Asset Manager

Solution

MiX Asset Manager prevents potential misuse and theft by giving you the tools to track and locate assets. Whether they’re on-site or not, you know exactly where your assets are and how they’re being utilized.

Read more

Fleet Maintenance and Licensing Management

Staying up-to-date on vehicle maintenance and licensing is a vital part of the efficiency of your fleet. When these are neglected, you could face penalties for being late or non-compliant, or experience increased vehicle downtime (which means you generate less revenue). 

What’s more is that when vehicles are driven while issues are present, they risk being out of action sooner than if they had been serviced at the appropriate times. 

The vehicle data that fleet management solutions collect and relay offer insight into mileage, fuel consumption, engine hours and more. This can be used to perform fleet maintenance more proactively. You don’t rely on set time periods but rather on what the vehicle is telling you. You will be alerted to indicators of eminent failure much sooner when you focus solely on vehicle data.

Preventative fleet maintenance using telematics can help you to:

  • Schedule technicians ahead of time to avoid waiting
  • Identify trends of failure in vehicles of the same model
  • Gauge whether repairs or services were really done
  • Present support for warranty claims when unusual wear and tear occurs

Additionally, fleet management software can store a wide variety of information about vehicles in your fleet. Using this information, you can set up notifications about upcoming fleet license renewals and more so you don’t have to rely on memory or outdated paper logs.

Telematics offers an automated way to keep up with fleet maintenance and licensing requirements, ensuring your operation stays running like a well-oiled machine.

Next Steps

Find out what MiX Telematics can do for you.

Request a demo

Continue reading

3 Ways to improve your fleet compliance

3 ways to improve your fleet’s compliance

Fleets operate in highly regulated environments. These environments differ from region to region, as do the rules and regulations around safety management, journey management and the monitoring of driving hours for Hours of Service. Regardless of where you are in the world, however, there are several ways to improve your fleet’s compliance.

Comply with health, safety and environmental (HSE) regulations in your country

The logical way to prevent poor driver behavior from negatively impacting your fleet’s safety is to make your employees more aware of how they drive. 

For fleet compliance, you should have safety management policies, people and procedures in place to clarify:

  • How your organization uses the road (who is driving, what vehicles are used, the journeys undertaken by drivers and how they drive on the road);
  • the risk it creates;
  • the potential consequences of those risks, and
  • the measures needed to manage and reduce these risks and consequences.

Fleet management is a practical way of achieving this. The technology gathers accurate information about your vehicles and drivers, analyzes driving behavior to identify strengths and weaknesses, and creates personalized feedback for individual drivers.

HSE requires that staff are fit and competent to drive safely. Telematics identifies driver training and education needs to fit this requirement. Furthermore, it assists in incentivizing drivers to improve their driving, reduces crash rates and risky driving, and improves accident investigations.

The safer driving behaviors that come from implementing telematics has the added benefit of complying with the environmental aspect of HSE. Better driving equals decreased fuel consumption and that, in turn, leads to fewer carbon emissions and cleaner air for all road users.

Another requirement of HSE is to have vehicles that are fit for their intended purpose and in a safe condition. A fleet management solution assists with keeping maintenance schedules up to date without sacrificing fleet utilization.

Make sure that that your drivers are trained appropriately and are in vehicles that are keeping them safe by using the right fleet management solution.

Next: Log driving hours electronically

Carey Worldwide Chauffeur

Case Study

Discover how Carey Worldwide Chauffeur Services reduced the number of accidents in their fleet by using telematics to monitor and improve bad driver behavior. 

Download Now

Safety is Archrock’s top priority, and MiX Telematics unquestionably helped us identify and reduce or eliminate unsafe driving behavior – leading not only to significant dollar savings, but also helping to improve our overall safety profile.

GRADY KELLY, SENIOR MANAGER: ASSET MANAGEMENT, ARCHROCK

Archrock

Case Study

There was a noticeable, double-digit increase in monthly and annual fuel economy, and their commitment to safety was strengthened with the help of driver behavior monitoring.

Download Now

Log driving hours electronically

In the U.S., the Federal Motor Carrier Safety Administration’s (FMCSA) Hours of Service (HOS) rule requires all commercial motor vehicle drivers to track their Record of Duty Status (RoDS) electronically.

Up until recently, paper was the go-to medium for logging driving hours. Electronic logging devices are superior for many reasons: 

  • Electronic logs eliminate human interference, which improves accuracy;
  • Electronic logging devices (ELDs) don’t forget to log on-duty or non-driving time – this is done automatically;
  • When using ELDs, drivers do not have to waste time filling out forms or wait for approval before going on to their next job, and
  • Paycheck information is more accurate, making processing much faster.

The HOS rule is not only a way to keep an accurate electronic record of working hours but, more importantly, it assists in fatigue management to prevent the 20% of accidents caused by drowsy drivers. This is accomplished by limiting the amount of driving hours per day and the number of driving and working hours per week. Drivers are required to take a minimum period of rest and are kept on a 21- to 24-hour schedule to maintain a natural sleep/wake cycle.

Fatigued drivers contribute to thousands of crashes every year. Fatigue causes a decrease in decision-making and processing abilities, which means that these drivers cannot respond in time to perform critical driving tasks (such as stopping at a red light or turning the wheel to avoid an obstacle). This can lead to serious injury, death and property damage. So, not only does fatigue negatively impact the safety of your fleet, but also your bottom line.

Next: Become Hours of Service compliant

Dive deeper with our white papers

White Paper – In-cab video monitoring for improving driver behavior

White Paper

Did you know that in-cab video monitoring can assist with driver training, provide post-crash analysis and, prevent and reduce crashes? Find out how

Read more

The essential elements of a telematics policy

White Paper

Our white paper shows you how to create a telematics policy that guides your drivers through the rules of safe road use, the risks involved in not adhering to these rules and how to reduce these risks. 

Read more

MiX Hours of Service

Solution

MiX HOS is a state-of-the-art technology component of the MiX Fleet Manager solution. This sophisticated offering covers the entire operational business process of driver fatigue management.

Show me

Be compliant with important regulations such as Hours of Service and IFTA for the U.S., Remote DTCO download for Europe and Electronic Work Diaries for Australia

If you operate or manage a fleet, you need to be aware of and compliant with your country’s specific regulations. You also need to ensure that your drivers are on board to avoid getting penalized.

Hours of Service solutions have specialized features that can help you achieve fleet compliance, wherever you are in the world. Since the process is largely automated, there is less pressure on you and your drivers. 

These solutions provide an electronic toolkit for compliance with:

  • Hours of Service (HOS) in the U.S.: ELDs allow drivers to accurately log their driving hours electronically and fleet managers to easily transfer important data. Devices are also tamper-proof, FMCSA-approved and prevent driver harassment.
  • International Fuel Tax Agreement (IFTA) in the U.S.: As your drivers travel, a telematics solution will track vehicle mileage, distances traveled, location details and fuel consumption that you can use in your fuel tax reports. All of the information is in one place so it’s easy to access and analyze.
  • Remote DTCO download in Europe: A digital tachograph download device can work in combination with a telematics solution to monitor drivers’ on-duty driving time against European driving hours regulation and the management of data files.
  • Electronic Work Diaries (EWD) in Australia: In an effort to encourage more stringent fatigue management, Australian laws now require historic views, reports and alerts of drivers’ fatigue statuses through the use of EWDs. Telematics solutions comply with these EWD regulations by electronically capturing and reporting on driving hours with accurate time stamps and location details.

Next Steps

Find out what MiX Telematics can do for you.

Request a demo

Areas of Fleet Compliance

Making sure the business is compliant is important for any type of fleet, it’s the last to ensure that vehicles are safe to operate. Keeping them well maintained prevents unexpected and costly downtime that can disrupt service and cause your customers to become dissatisfied and take their business elsewhere. By having maintenance and other vehicle information easily available, you have proof that important checks have been performed to the required standards and that the trail is auditable, keeping you in compliance with fleet regulations.

Fleet managers are responsible for the following areas of compliance:

  • Vehicles and acquisition
  • Specification and remarketing
  • Maintenance repair
  • Parts and warranty
  • Fleet safety and risk mitigation
  • Licensing
  • Registration and permitting
  • Drivers

How Fleet Management Software Supports Compliance

Ensuring your fleet is compliant is an important factor for creating effective approaches to things such as the properly scheduled maintenance checks on fleet vehicles. MiX Telematics fleet software solutions helps fleet managers know when to schedule maintenance and other tasks to ensure that fleet compliance standards are met.

Fleet management software can help you with:

Risk and Safety Management—reduce accidents, avoid fines, and possibly lower insurance premiums while helping ensure the safety of employees and other motorists. Fleet management software can collate and report on accidents, near misses, and other incidents so that you can review and revise your safety and risk management processes.

Automate Vehicle Maintenance Schedules—data-driven fleet vehicle maintenance software can help you ensure that vehicle maintenance schedules are adhered to.

Driver Training and Licensing—fleet management software can keep track of driver behavior, licensing, and training, whether it be to improve their driving or ensure that they have the proper training for the equipment or type of vehicle they operate.

How to Conveniently Make Sure a Fleet Is Compliant

The days when conducting vehicle inspections and documenting the chain of responsibility to ensure all bases are covered took a ton of paperwork are over. These days, it’s much easier to conduct your vehicle inspections, make sure the vehicles meet compliance, quickly pull up the vehicle inspection history, and maintain the chain of responsibility.

By using MiX Telematics devices connected to your fleet vehicles’ engine, you can get all this information electronically. You can keep track of vehicle maintenance schedules, licenses, and more through a dashboard that lets you see the big picture as well as by driver and vehicle.

Types of Industries Benefiting from Fleet Compliance

Any industry or business that uses company vehicles can benefit from fleet compliance. There is a MiX Telematics solution for fleets as small as five vehicles to ones that have hundreds or thousands of vehicles.

  • Public Transport
  • Oil and Gas
  • Security
  • Mining
  • Emergency Services
  • Government
  • Construction
  • Utilities
  • Transport and Distribution
  • Rental and Leasing
  • Fast Moving Consumer Goods
  • Landscaping
  • HVAC
  • Food Delivery
  • Small Fleet Management
  • Pest Control
  • Telecom

FAQ

  • How does fleet management software save time?

    By keeping records electronically, all information is easy to find and analyze. No more time wasted searching through paper records, and no more space wasted storing them. It’s all right on the dashboard where it can be searched and sorted.

  • How does fleet management software improve fleet compliance?

    No matter what service your fleet provides, managing risk helps you avoid incurring costly fines from accident liability or violating regulations. Fleet management software can help you remain in compliance, ensure your drivers drive safely, automate your maintenance schedule, and more.

  • How can you enforce driver safety with in-cab video monitoring?

    Driver facing dash cams can monitor driver behavior and alert fleet managers of events such as speeding, texting, and other unsafe behavior. Fleet managers can make decisions on the fly and provide real-time coaching.

  • How to get driver buy-in and avoid or reduce pushback on fleet compliance software?

    Inform drivers on how the software solution works, why it is needed, and how it benefits them, as well as the business.

  • Is fleet management data accessible from anywhere?

    Yes, fleet data can be accessed from a smartphone, tablet, or laptop.

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Find out how MiX Telematics can effortlessly make your fleet more compliant today.

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We value your input and would love to hear from you. Please contact us by completing the form below or, alternatively, contacting one of our regional offices situated near you.

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Best Employers, CRF Institute 2012/13

Awarded to MiX Telematics for meeting the highest standards in human resource management. MiX Telematics was commended as an organization driven by their values and that allows employees to take charge of their career paths. This, in turn, leads to employees that want to provide customers the best service possible.

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Our Offices

  • MiX Telematics North America

    +1 877 585 1088 | Boca Raton, USA

    In April 2008, MiX Telematics acquired Tripmaster in order to strengthen its market offering and establish a foothold in the North America market. In the 1970’s, Tripmaster pioneered the development of on-board computers and owns numerous patents relating to state-line crossing algorithms.

    Today, MiX Telematics North America builds upon the brand’s legacy by continuing to provide commercial fleet operators with greater efficiency and management control, with an emphasis on driver safety, DOT Hours of Service and IFTA compliance.

  • MiX Telematics International

    +27 21 880 5500 | Stellenbosch, South Africa

    MiX Telematics International, based in Stellenbosch, is responsible for all centralised marketing, hosting & operations, research & development functions as well as sales into regions not managed by other MiX subsidiaries. The business is positioned as a central services organisation to the rest of the MiX group businesses and partners, to support growth of the business across its international locations and within its various segments.

  • MiX Telematics Africa

    +27 11 654 8000 | Midrand, South Africa

    MiX Telematics (Africa) provides consumer solutions to the South African market under the Matrix and Beam-e brands, while the commercial division provides enterprise fleet management solutions throughout sub-Saharan Africa. Matrix represents one of the largest personal safety and stolen vehicle recovery brands in South Africa. Its offering encompasses basic and enhanced security services that are designed to suit individual lifestyles, all with an emphasis on personal safety. Beam-e is a highly affordable stolen vehicle recovery service that was launched by MiX Telematics in 2011.

    The business operates a 24/7/365 National Operations Centre and has dedicated ground response teams and a company-owned helicopter. MiX Telematics Africa is based in Midrand, Johannesburg, and has recently set-up an office in Uganda. Having eyes and ears on the ground in East Africa, aligns MiX Telematics with the growing demand in the region, while enabling the company to better support its East African business partner network.

  • MiX Telematics Brazil

    +55 11 3393 8111 | São Paulo, Brazil

    In May 2013, MiX Telematics Brazil was established to increase the company's market penetration and grow its market share in Brazil and the greater Latin America region. The subsidiary – based in Sao Paulo – enables MiX Telematics to better support its channel partner network, while keeping an ear to the ground for requirements that are unique to the region.

  • MiX Telematics Europe

    +44 179 350 0100 | Swindon, United Kingdom

    Born out of the OmniBridge (now MiX Telematics International) acquisition of the SiemensVDO fleet management business in 2007, MiX Telematics Europe is based in the UK and forms the hub of the group’s sales and distribution business in Europe. The business is well known throughout the UK and Europe as the company behind the original Datatrak vehicle tracking products and network, established in 1985.

  • MiX Telematics Middle East and Australasia

    +9714 204 5650 | Dubai, United Arab Emirates

    MiX Telematics Middle East and MiX Telematics Australasia are based in Dubai (UAE) and Perth (Australia) respectively.

    The subsidiary was borne out of MiX Telematics’ acquisition of SafeDrive International (SDI), in 2008, a road safety consultancy and training business that was originally formed in 2002. SDI built up a strong reputation in the driver safety and training sector, becoming known for its high standard in training design and delivery.

    Today, the businesses combine in-vehicle monitoring systems, driver training and consulting to offer customised, effective driver behaviour and training programmes for global customers focussed on achieving and maintaining the highest levels of safety in the oil and gas, minerals and resources sectors.

  • MiX Telematics Middle East and Australasia

    +61 8 9388 5800 | Perth, Australia

    MiX Telematics Middle East and MiX Telematics Australasia are based in Dubai (UAE) and Perth (Australia) respectively.

    The subsidiary was borne out of MiX Telematics’ acquisition of SafeDrive International (SDI), in 2008, a road safety consultancy and training business that was originally formed in 2002. SDI built up a strong reputation in the driver safety and training sector, becoming known for its high standard in training design and delivery.

    Today, the businesses combine in-vehicle monitoring systems, driver training and consulting to offer customised, effective driver behaviour and training programmes for global customers focussed on achieving and maintaining the highest levels of safety in the oil and gas, minerals and resources sectors.

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Whitepapers

Telematics white papers

Better, safer, and more efficient fleet operations, translating into increased profitability over time.
  • Case Studies

  • White Papers

  • Glossary

  • FAQ

  • Blog

Browse our telematics white papers and learn how telematics can lead to saving time and money, while increasing efficiency for fleets.

  • MiX Telematics white paper: Reducing your fleet’s fuel consumption

    Help your fleet drive safely in adverse weather conditions

    White Paper

    No matter in which country your fleet operates, your drivers will at some point have to navigate potentially dangerous weather conditions. Know what the risks are and properly equip your drivers with the right tools to navigate poor road conditions.

    Download it

  • MiX Telematics white paper: Turning Big Data into Actionable Safety Intelligence

    Turning big data into actionable safety intelligence

    White Paper

    Big data is a term that describes large volumes of structured and unstructured data. If you’re using telematics, you are generating big data. However, big data is only useful if you know how to analyze it and convert it into actionable safety intelligence.

    Download it

  • MiX Telematics white paper: In-cab video monitoring for improving driver behavior

    In-cab video monitoring for improving driver behavior and safety

    White Paper

    Implementing in-cab video in your fleet is ideal for improving poor driver behavior and, in turn, doing so will decrease the risk of accidents and increase the overall safety of your fleet.

    Download it

  • MiX Telematics white paper: The essential elements of a telematics policy

    The essential elements of a telematics policy

    White Paper

    Having telematics solutions employed in your fleet is absolutely necessary now but many companies often forget to put proper policies and procedures in place to guide drivers and fleet operators in the importance and usage of the software.

    Download it

  • MiX Telematics white paper: Why It Makes Financial Sense to Invest in a Full-Featured ELD

    Why it makes financial sense to invest in a full-featured ELD

    White Paper

    As the ELD mandate deadline in the US approached, there was a mad rush to get any ELD solution implemented to ensure compliance. However, are you satisfied with the solution you chose? Do you know that there might be better options available for your specific needs?

    Download it

  • MiX Telematics white paper: US fleet concerns research study 2018

    US fleet concerns research study 2018

    White Paper

    A fascinating look into the compliance readiness of fleets in the United States.

    Download it

  • MiX Telematics white paper: How gamification can help improve driving behaviors

    How gamification can help improve driving behaviors

    White Paper

    Gamification strategy is being employed in so many areas of life even though we may not even be aware of it. Employing gamification methods in your fleet is easy and has been proven to improve your driver engagement, efficiency and business outcomes.

    Download it

  • MiX Telematics white paper: Top kpis for fleet managers

    Measuring to improve: Top KPIs fleet managers should be tracking

    White Paper

    Remember, you can only improve what you measure! Setting goals for your fleet is very important but you also need to employ methods to show how close you are to achieving those goals, what areas need improvement and what exact steps you should take.

    Download it

  • MiX Telematics white paper: How machine learning is transforming the landscape of telematics reporting

    How machine learning is transforming the landscape of telematics reporting

    White Paper

    Machine learning (an application of artificial intelligence) is no longer the stuff of science fiction. This technology is now being used to collect and analyze telematics data in a more advanced way than humans can and produce reports that can elevate day-to-day fleet operations.

    Download it

  • MiX Telematics white paper: 4 Ways to improve your fleet by managing driver hours

    4 ways to improve your fleet by managing driver hours

    White Paper

    Accurately tracking driving hours is essential for complying with Hours of Service regulations (in order to reduce fatigue and ensure driver safety). However, driver hours data can also be used to improve issues related to overtime, customer billing, payroll and fleet utilization.

    Download it

  • MiX Telematics white paper: Why Service for Life matters

    You and your telematics partner: Why Service for Life matters

    White Paper

    A telematics provider should go above and beyond simple implementation. It’s vital to choose a long-term partner that will guide and support you from the beginning to the end of your contract and provide you Service for Life.

    Download it

  • MiX Telematics white paper: 8 lesser-known benefits of asset management software

    8 lesser-known benefits of asset management software

    White Paper

    Many people assume that asset management software is only useful for tracking and locating your most valuable assets but it also has many hidden benefits that fleets may not be aware of, including inventory management, maintenance and servicing, compliance management, fuel usage and more.

    Download it

Are you looking for expert advice?

Book a free consultation with an expert fleet consultant

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Resources

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  • MyMiX Tracking

    MyMiX Tracking

    MyMiX TrackingTM

    With the MyMiX Tracking app, you can maintain visibility of non-permanent fleet vehicles and contractors and monitor risky driver behavior – no hardware installation needed!

    Learn more

  • AI-powered dashboard video cameras

    AI-powered dashboard video cameras

    AI-powered dashboard video cameras

    Use cameras to see activity on the road and inside the vehicle. Get immediate alerts to the driver and your business to shed light on unsafe driving behavior, lower fleet risk, assist with accident analysis, reduce insurance and protect valuable cargo.

    Talk to us

  • MiX Fleet Manager by MiX Telematics

    MiX Fleet ManagerTM

    MiX Fleet ManagerTM

    MiX Fleet Manager offers fleet operators unlimited access to information about their vehicles and drivers, with a host of features, tools and reports to help maximize return on investment.

    Show me the benefits

What are the benefits of fleet management?

  • Telematics improves fleet safety

    Improve Safety

    In an industry where human error is to blame for more than 80% of crashes, improving vehicle and driver safety has never been more important.

    Show me how

  • Increase fleet efficiency

    Increase Efficiency

    Fleet management solutions offer innovative ways to make your fleet more efficient – and more profitable.

    Show me how

  • Ensure Fleet Compliance

    Ensure Compliance

    Fleets operate in highly regulated environments around the world. Avoid unnecessary penalties with these three ways to improve your fleet’s compliance.

    Show me how

  • Increase Fleet Security

    Increase Security

    Drivers, vehicles and assets like tanks, generators and compressors are vital components of any fleet business. Fleet tracking offers at least three ways to improve your fleet’s security.

    Show me how

Telematics Resources

Fuel Savings Calculator

Fuel Savings Calculator

By actively managing your fleet’s fuel usage, you can save money, increase productivity and even improve safety.

See how much you can save

3 ways to make your fleet safer with telematics services

3 ways to make your fleet safer

In an industry where human error is to blame for more than 80% of crashes, improving vehicle and driver safety has never been more important.

Show me how

5 ways to make your fleet more efficient with a telematics system

5 ways to make your fleet more efficient

Fleet management software solutions offer innovative ways to make your fleet more efficient – and more profitable.

Show me how

3 ways to improve your fleet’s compliance

3 ways to improve your fleet’s compliance

Fleets operate in highly regulated environments around the world. Avoid unnecessary penalties with these three ways to improve your fleet’s compliance.

Show me how

Why Implement a
Fleet Management System?

A telematics company saves time and money

A telematics system takes data, such as fleet vehicle location, driver behavior, vehicle activity, and fuel consumption, and then visualizes it with software that helps fleet operators manage their performance. No matter what kind of business you run, if you use trucks or other vehicles, MiX Telematics, the leading company offering services for fleet management, can not only improve your daily operations but also have a positive impact on your bottom line. From reducing accidents to increasing fuel efficiency, a fleet management system offers many benefits for any company with a fleet of any size. 

If your business has a fleet, small or large, a fleet telematics system can help it run more efficiently.

Improved dispatching helps you handle more jobs—when you know where your trucks are, how long they will be there, and where they are going next, you can create efficient routes that services more customers. This means you can increase potential profit margins by taking advantage of telematics services.

Improved fuel efficiency saves you money—with better insight into how your drivers behave while on the road, you can implement effective training programs and changes based on data that will improve fuel efficiency and lower your fuel costs overall.

Improved safety can lower insurance costs—by improving your drivers' safety on the roads, they'll get in fewer accidents, and your insurance premiums may go down

Improved customer service and satisfaction—a fleet management system helps your drivers stay on schedule and provides your customers with better service. In return, your customers are more likely to be pleased and recommend you to others as well as give you their repeat business.

Improved reporting and data insights—you can customize reports to see the data that is important to you, helping you understand the movements of your entire fleet and the habits of your drivers with actionable insights. You can then make adjustments based on this data.

Contact us today to find out more.

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Awards

  • Industry Winner

    CAR TRACKING

  • Top 500 Best Managed Companies

    TOP 5 IN THE FLEET MANAGEMENT & VEHICLE TRACKING CATEGORY

  • Fleet Safety Product Award (In-Vehicle)

    Brake Fleet Safety

  • Partnership Award 2019

    Partnership Award 2019

    Brake Fleet Safety

  • Sustainable City Award 2019

    Sustainable City Award 2019

    Private Public Collaboration

  • Innovation Award 2014

    Innovation Award 2014

    Brake Fleet Safety

  • Product Award 2014

    Product Award 2014

    Brake Fleet Safety

  • The Star Readers Choice Awards 2019

    The Star Readers’ Choice Awards 2019

    BEST CAR TRACKING SERVICE

  • Top 100 Companies 2019

    Top 100 Companies 2019

    RANKED 6TH IN THE SUNDAY TIMES

  • Company of the Year Award 2016

    Company of the Year Award 2016

    FROST & SULLIVAN SOUTH AFRICAN

  • Best Employers Award 2012/2013

    Best Employers Award 2012/13

    CRF INSTITUTE

  • Company Driver Safety Award 2017

    Company Driver Safety Award 2017

    BRAKE, GLOBAL ROAD SAFETY, AUSTRALIA

  • Fleet Safety Product category 2017

    Fleet Safety Product category 2017

    BRAKE, GLOBAL ROAD SAFETY, AUSTRALIA

    HIGHLY COMMENDED

  • Fleet Safety Product category 2016

    Fleet Safety Product category 2016

    BRAKE, GLOBAL ROAD SAFETY, AUSTRALIA

    HIGHLY COMMENDED

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3 Ways to make your fleet safer

3 ways to make your fleet safer 

In an industry where human error is to blame for more than 90% of crashes, improving vehicle and driver safety has never been more important. There are many ways to make your fleet safer, starting with driver behavior.  

  • Identify and monitor driver behavior 
  • Correct poor driver behavior through targeted driver training
  • Develop customized driver safety policies 

Driver Behavior Monitoring to Improve Fleet Safety

The logical way to prevent poor driver behavior from negatively impacting your fleet’s safety is to make your employees more aware of how they drive. 

Poor driver behavior, such as harsh braking and acceleration, speeding and excessive idling, can all be managed using a fleet management solution. On-board computers track incidents that increase the likelihood of an accident, and generate reports for analysis and preventative action. 

In addition to its negative impact on fleet safety, poor driver behavior can also increase insurance premiums and the possibility of fines. Certain driving habits such as excessive speeding, braking, and accelerating too harshly increase maintenance costs (due to wear and tear) and fuel usage.  

Ultimately, how your employees drive affects your bottom line while also impacting safety. Monitoring and improving driver behavior is in the best interest of both your company and your drivers.  

Next: Correct poor driver behavior

Carey Worldwide Chauffeur

Case Study

Discover how Carey Worldwide Chauffeur Services reduced the number of accidents in their fleet by using telematics to monitor and improve bad driver behavior. 

Download Now

We value human life above all else and this solution has certainly helped in ensuring our drivers arrive home safely every day. The MiX Telematics fleet management solution gives us a window into our fleet's performance and assists in out total cost of ownership models.

Richard Sucking - Fonterra Fleet Services Technical Manager

Total Marketing and Services

Case Study

Total invests in the safety and security of their drivers by implementing MiX Fleet Manager Premium to gain greater control of driver performance and behaviour.

Download Now

Targeted Driver Training for Fleet Safety

A good fleet management solution provides vital statistics on the incidents of speed limit violations, average fuel economy, total number of brake applications and the amount of engine idling.

Based on this data, it can also help determine what type of targeted training each of your drivers require. Providing relevant, timely driver training offers a significant return on investment while also helping your drivers gain a deeper understanding of any bad habits they are engaged in and giving them the defensive driving techniques to improve it.

In addition to targeted training, telematics data can be used to generate performance scores for your drivers. These scores are perfect to use in incentive or rewards programs, and highly effective in furthering driver engagement. This approach to training is proven to increase the overall performance of fleets versus those that don’t have much buy-in from their drivers.

When you provide your drivers with the right tools and incentives to improve their behavior on the road, it strengthens fleet safety and performance. It also  saves you money by lowering insurance premiums and reducing the risk of collisions. 

Next: Develop driver safety policies

Dive deeper with our white papers

White Paper – In-cab video monitoring for improving driver behavior

White Paper

Did you know that in-cab video monitoring can assist with driver training, provide post-crash analysis and, prevent and reduce crashes? Find out how

Read more

The essential elements of a telematics policy

White Paper

Our white paper shows you how to create a telematics policy that guides your drivers through the rules of safe road use, the risks involved in not adhering to these rules and how to reduce these risks. 

Read more

MiX Fleet Manager

Solution

Your fleet’s safety can be vastly improved through the implementation of relevant training that highlights bad driver behaviors and gives drivers the tools to improve.

Read more

Custom Fleet Safety Policies for Drivers

Having a custom-developed driver safety policy in place is essential if you want to be protected against risk, ensure the safety of your drivers on the road, and safeguard against potential insurance claims in the event of an accident.

It plays a vital role in the creation of a road safety culture within your organization.

According to the World Health Organization (WHO), the development of a successful, comprehensive driver safety policy includes: 

  • Assessing the current safety situation within the fleet
  • Formulating a policy based on the aforementioned assessment 
  • Buy-in from drivers

Advances in fleet management software have made it all the more easier to implement and monitor effective driver safety policies. Telematics devices monitor WHERE your vehicles are driven as well as HOW your vehicles are driven. These two important features will help you analyze current driving standards, highlight dangerous and risky behaviors, and devise methods to eradicate them in order to keep up with the safety standards created through your policies. Driver buy-in is achieved by implementing scoring and then offering incentive programs and specialized training on defensive driving using the data collected. 

A complete safety policy is essential to increasing safety awareness in your fleet. Fleet management software simplifies the process of developing one that fits your unique needs. 

Next Steps

Find out what MiX Telematics can do for you.

Request a demo

10 Ways to Establish a Fleet Safety Culture

Safe driving is the lynchpin of a fleet safety culture, and that means focusing on driver training. Making it clear to drivers what driving behaviors they should and should not be doing is a fleet safety policy must.

But let’s be clear. Drivers do know what safe driving is. They know that they should drive defensively, obey traffic signs, drive the speed limit, yield the right of way, and, of course, not drink and drive. It’s pretty much common sense and rules of the road that everyone must follow. However, when fleet drivers are in a hurry and worried about meeting scheduled stops, checking messages, and returning calls, safe driving sometimes falls by the wayside.

Fleet managers can fight this with safe driver training paired with a deeply-rooted safety culture for their fleet. Drivers should be aware that their safety is vital to the fleet and that their actions play a role in it. Once the safety policy is clearly communicated, fleet safety management services from MiX Telematics can help you keep track of driver behavior and create training programs that help them improve.

1) Clear, Consistent Communication

Communication is the foundation for a successful fleet safety culture. Drivers do better when they know what is expected of them and when it is regularly reinforced. There are several ways fleet managers can stress the importance of fleet safety in their daily communications, such as:

  • Include a safety tip or touch on the importance of safety in every meeting or conference call
  • Cover safety issues regularly in the company newsletter
  • Gamify safety training with contests and recognitions for safe driving behavior

Repetition of the safety message emphasizes its importance and increases awareness, and reinforces fleet safety culture.

2) A Detailed Fleet Safety Policy

A detailed fleet safety policy gives drivers a guide to refer to and also underscores how essential fleet safety is to the entire business. A fleet safety policy should cover topics such as:

  • Safe driver training
  • A seat belt policy
  • Distracted driver policy
  • Regular driving behavior reviews
  • An accident review board or committee
  • A clear policy on aggressive or risky driving events
  • Consequences for violations of the safety policy

The clarity and details in a fleet safety policy document will demonstrate the importance of safety to your business and how seriously management takes it. Is safety just another item to cover on a checklist, or is the document evidence of a deeper commitment? In order for the safety policy to get results, every element must be clearly defined, and any consequences must be clearly delineated.

3) Develop and Implement a Seat Belt Policy & Distracted Driver Policy

Developing a seat belt policy is the cornerstone of a safety policy. All drivers and passengers in all feet vehicles must have their seatbelts on before the vehicle goes anywhere. Highlight the safety of wearing a seatbelt, not just for drivers but for their passengers and others on the road.

When drivers take their eyes off the road and their hands off the wheel to text or engage in other activities, they automatically increase the chances of a crash. When you establish and implement a no distracted driving policy, you have increased the safety of your fleet and others on the road.

With MiX Vision, you can alert drivers when they engage in risky behavior, such as whether or not drivers and passengers are buckled in. You can also alert them about distracted driving. This demonstrates to drivers your commitment to their safety.

4) Recognition for Drivers’ Safety Records

Since safety is considered a part of the job, drivers should be recognized and rewarded for their achievements in this area. You can determine the events you want to recognize, such as years of no accidents or traffic violations.

Ways to recognize safe driving include:

  • Feature them in a company newsletter
  • A commendation from leadership
  • Awards such as gifts cards or other perks

When your drivers see that safety is rewarded, they will know that the company takes safety seriously.

5) Offer Driver Training and Coaching

One of the best ways to improve driver safety behavior is to offer training customized to each driver’s needs. Real-time training combined with classroom instruction gives your drivers the practical skills they need to reduce risks and help avoid crashes on the road.

MiX Telematics offers telematics tools that can supercharge your driver training. You can share driver behavior statistics one-on-one or gamify the training program to foster friendly competition among your drivers.

6) Vehicle Maintenance & Selection

When vehicles are well-maintained, they are automatically safer. This helps eliminate crashes and accidents due to vehicle breakdowns. Fleet telematics can provide metrics that help you schedule fleet vehicle maintenance in advance, helping to keep your fleet running efficiently and safely.

Choose your fleet vehicles with safety top of mind. You can pull stats on things like crash tests for the vehicles you choose and let your drivers know what they are to demonstrate your commitment to a safety culture further. And that you expect as much from yourself and the business as you do from your drivers.

7) Measure to Track and Improve Fleet Safety

You can’t improve what you don’t measure and track. There are several safety-related statistics that a MiX Telematics solution can help you measure to improve fleet safety, including:

  • Motor vehicle records (MVRs)
  • Accidents by driver and vehicle
  • Average cost of accidents, including repairs, injuries, liability, and other costs

Drivers should understand the costs and consequences when drivers are involved in an accident to themselves and the company. Any metrics that demonstrate the effects of safe driving will help build a safety consciousness in all drivers.

8) Check Driver’s Motor Vehicle Records

An MVR policy can demonstrate your commitment to fleet safety. An MVR review should be a part of your hiring criteria and a condition of employment for new drivers. A record of violations suggests the possibility of risky driving that could cost your business. Your current drivers should also know that their MVRs will be checked annually for violations.

9) Accountability for Improved Safety Culture

Keeping your drivers accountable to you and themselves, other fleet drivers and employees, other drivers on the road, and customers not only while on the job but elsewhere reinforces the importance of a safety culture. Communication about safety should be general, not only in the context of work hours but also during personal time.

For instance, a seatbelt policy should incent drivers to wear seatbelts when driving on their own time. Likewise, a distracted driving policy should do the same, whether on the way to a job site or service call or taking kids to the movies.

By encouraging drivers to extend safety into their lives, they will not only be safer but more likely make safety a habit during work hours as well.

10) Importance of Buy-in from Leadership

All employees take their cues from the top, so when leadership speaks, employees pay attention. Getting support and ongoing involvement from leadership can amplify your efforts in creating a safety culture for the fleet. For instance, when the safety policy is rolled out and implemented, an announcement from leadership underscores its importance and is taken seriously.

To achieve long-term fleet safety, fleet managers have to continue to highlight the importance of safe driving behaviors. If safety is only brought up every once in a while, it won’t have any real effect. To keep safety at the forefront, keep records of safe and unsafe driving behaviors of all drivers. With MiX Telematics, you can pull reports and sort by driver, vehicles, or events to get a complete picture of your fleet’s driving behavior. Contact us today to learn more about our fleet safety management services.

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Schedule a demo today.

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The Benefits of Fleet Management

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Fleet Management Benefits

Fleet management embraces an integrated approach to telematics that offers far more than viewing your vehicles on a map.

By combining basic telematics with additional tools or enablers, fleet solutions deliver actionable intelligence to solve complex vehicle- and driver-related problems.

  • In-cab video can help identify and improve poor driver behavior – the leading cause of crashes and fatalities on our roads.

  • The same solution with journey management can help optimize routes and driving habits, resulting in savings of up to 15% on fuel.
  • Where non-motorized assets are concerned, a fleet solution helps to monitor the locations of assets, thereby reducing theft and increasing utilization.

  • In the U.S., an integrated ELD (electronic logging device) solution can facilitate compliance with the ELD Mandate and save fleets thousands of dollars in safety-related claims.

The Complications of Operating a Fleet

We wish it were otherwise, but it’s true: all over the world, fleets operate in highly-regulated environments full of risks and complex challenges. 

We can’t change that, and neither can you. Telematics, however, can help ease the burden of these risks and challenges, from high fuel consumption to driver safety concerns and costly maintenance requirements. How, you ask?

Let us explain. 

What is Telematics?

Vehicle telematics is a system of on-board hardware and software working together to gather, store and transmit information – or data – about vehicles and drivers.

What are the Benefits of Fleet Management?

Effortless Fleet Management with Tangible Results 

  • Improve fleet safety
  • Improve fleet efficiency
  • Ensure fleet compliance
  • Improve driver and fleet security

Request a demo

How Fleet Management Features Improve Fleet Safety:

  • Monitors and records driving behavior such as speeding, hard braking and acceleration, idling and more with advanced on-board computing and, online information and tracking portal
  • Generates customizable reports with data collected to see where and when drivers engage in risky driving behaviors
  • Provides 24/7 access to reporting for anytime analytics and review
  • Gives real-time light or sound feedback and notifications to drivers via in-cab displays when pre-defined parameters are exceeded
  • Records footage via an in-cab video solution to see what occurred before, during and after any incidents on the road
  • Heightens safety awareness and personal responsibility amongst drivers using driver performance apps
  • Offers the opportunity to provide training and, reward and incentive programs by using vehicle and driver data to create accurate scoring

 

Next: How to improve your fleet’s efficiency

Customer Quote

Ever since we started using MiX Telematics’s solutions, we have seen a reduction in the number of accidents since 2015, year-on-year, and an improvement in our incident rate overall.

Nabeel Sheikh, Carey Worldwide Chauffeur Services

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What Does Fleet Efficiency Mean for your Business?

MiX Fleet Manager is all about maximising the efficiency of your business.

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How Fleet Management Features Improve Fleet Efficiency:

  • Monitors and reports on fuel-wasting behaviors including, but not limited to, speeding, excessive idling, sudden acceleration and hard braking. 
  • Tracks vehicles en route, in real-time, to manage routes 
  • Provides scheduling and licensing reminders to reduce vehicle downtime 
  • Adds flexibility by offering job assigning while vehicles are on the road to accommodate customers on the fly 
  • Relays accurate activity timeline to illustrate whether vehicles are being utilized appropriately and timeously 

Next: How to improve your fleet’s compliance

Customer Quote

The MiX Telematics fleet management solution gives us a window into our fleet's performance and assists in out total cost of ownership models.

Richard Sucking - Fonterra Fleet Services Technical Manager

Telematics Solutions for Your Industry

How Fleet Management Features Improve Fleet Compliance:

  • Equips your fleet with the ability to be fully compliant with any regional driving requirements 
  • Logs driver hours electronically – lessening paperwork, user error and potential for interference 
  • Automatically records and reports on trips, and places it online for easy access and review
  • Transfers data to enforcement officers where needed with little to no effort on the part of the fleet manager 
  • Offers driver input two-ways with identification plugs and alerts where compliance requirements are not met 
  • Connects devices directly to vehicle engines to capture data in action, ensuring every hour and trip is regulated and accounted for

Read next: How to improve your fleet’s security

Customer Quote

Safety is Archrock’s top priority, and MiX Telematics unquestionably helped us identify and reduce or eliminate unsafe driving behavior – leading not only to significant dollar savings, but also helping to improve our overall safety profile.

Grady Kelly, Senior Manager: Asset Management, Archrock

Use it like a pro

  • Borg Manufacturing logo

    Borg Manufacturing

    Case Study

    Based in New South Wales, Australia, Borg Manufacturing is a leading manufacturer of decorative wood panel surfaces and made-to-order kitchen cabinet doors and benchtops. Despite being an extremely successful operation, Borg was aware of a high rate of unsafe driving and vehicle rollovers – especially in deliveries that took vehicles over hills and through forests. Airco, a MiX Telematics channel partner based in Sydney, recommended MiX Fleet Manager, a fully integrated fleet management solution that would help to meet the company’s safety, efficiency and compliance needs.

    Read more

  • Triunfo Concebra logo

    Triunfo Concebra

    Case Study

    When Triunfo Concebra, a Brazilian-based highway concession company, required a more efficient and less costly way to manage their busy fleet of 300, they turned to the MiX Fleet Manager Premium solution. This sophisticated solution has been closely monitoring both vehicle- and driver-related activities, which has led to, among other things, an impressive decrease in fuel consumption, maintenance costs and road accidents.

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  • Reading Buses logo

    Reading Buses

    Case Study

    Reading-based bus operator, Reading Buses, chose MiX Fleet Manager, and saw fuel- and driving-related results in nine short months.

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  • Praxair logo

    Praxair

    Case Study

    The MiX Telematics system that Praxair chose provided peace of mind, as well as the ability to monitor compliance with its strict driver codes in real-time.

    Read more

  • Itamaracá Transportes logo

    Itamaracá Transportes

    Case Study

    Itamaracá Transportes from Brazil chose MiX Fleet Manager Premium to reduce fuel consumption and carbon emissions through more efficient driving.

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  • Bogestra AG logo

    Bogestra AG

    Case Study

    German bus operator BOGESTRA AG chose MiX Telematics to help save fuel, reduce carbon emissions and create a more comfortable journey for their passengers.

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How Fleet Management Features Improve Fleet Security:

  • Provides historical and real-time tracking of mobile and fixed assets 
  • Reports timelines and information streams online to tell you when assets are unaccounted for, where higher than usual fuel or electricity consumption and more 
  • Builds personalized communications networks through electronic tagging, beacons and geofencing 
  • Offers in-depth asset details on an easy-to-access online platform for increased visibility and risk management 
  • Supplies driver identification tags to protect assets from unauthorized usage and restrict drivers to pre-defined vehicles 
  • Links owners of identification tags to driving violations and driving violations to offer opportunity for intervention based on correct information

Customer Quote
I am very happy with the service we received from in terms of technical and client support. I like that we have dedicated technicians and that technical support times are always good.
Peter Lehman, Director of Mozzie Cabs

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Vehicle Fleet Management 101

What is fleet management? Find out how to save money and more.What is fleet management? Simply put, it is the optimization of risks, costs, and efficiency in fleet operations. Fleet managers are in charge of reducing risks, controlling costs, and maximizing the profitability of fleets. Although the definition may seem simple, the job itself is not.

Challenges Faced by Fleet Managers

When you manage fleets, drivers, schedules, and costs, you face many challenges. That's where MiX Telematics comes in. We provide technology and software solutions to help you reduce costs, improve driver safety, reduce risk, increase productivity, and schedule preventative maintenance to minimize downtime. Our solutions put information at your fingertips, so you can solve problems quickly.

More Fleet Management Benefits

The advantages of fleet management telematics also include savings in fuel costs, increased productivity, and improved customer service, to name just a few. Let's explore these benefits:

  • Reduce Fleet Fuel Costs

    Fuel accounts for a big chunk of any fleet's budget. Using a GPS tracking solution can reduce fuel costs by approximately 10%. Our tracking solution alerts you to how often specific vehicles are idling and overall idling across your entire fleet. You can monitor performance, track improvements, and educate your drivers on why they should reduce their idling time.

    In addition, with our GPS tracking solution, you can optimize your fleet's routes, reducing total miles driven. With MiX Telematics, we put you in the truck with your driver. You can see their location and their destination in real-time and monitor the traffic and the weather. With this information, you can improve your total fleet efficiency and reduce fleet fuel costs.

  • Improved Customer Service

    With MiX Telematics, you can use fleet management to improve your customer service. Using our GPS tracking solution, you can make sure your drivers stick to their schedules and routes, so they get to every appointment or make every delivery on time. If something goes wrong, with the visibility we give you, you can send the vehicle that is closest to a job, while rerouting other drivers, so that they all get to your customers more quickly.

  • Eliminate Theft and Waste

    With MiX Asset Manager, you track and locate your assets in real-time, preventing potential theft and misuse of your trucks. You can find them wherever they are with a live information stream, or see where they've been over time with trip replays and records of distances traveled and previous events. You can even view asset diagnostics, such as signal strength and battery status, and export a list of all active assets. You can also track assets such as cable stock, generators, bins, ladders, and more. 

  • Reduce Fleet Labor Costs

    One of the biggest problems fleet managers face is driver retention and turnover. This often happens due to disciplinary issues, such as poor driving or too many accidents. With MiX Telematics, you can put in place a training system that helps your drivers improve and reduces fleet labor costs and turnover.

    Using GPS tracking data, you can help your drivers drive better and create a safety culture for your fleet. This can decrease insurance premiums as well as reduce driver turnover.

    No matter why you are implementing driver training – to improve safety, manage risk, or increase driver job satisfaction – your fleet's profitability increases when you use a consistent, relevant driver training program. Your tucks last longer, repair costs will lower, crash risk will reduce, and driver turnover will decrease.

  • Reduce Maintenance Costs

    Preventative maintenance is one of the best ways to reduce maintenance costs over the lifetime of your vehicles. MiX Telematics takes the guesswork out of maintenance scheduling. You can easily automate the process to send alerts when it's time for maintenance for each vehicle. That way, you can schedule your maintenance ahead of time and won't be surprised by sudden breakdowns. This will help keep your trucks on the road and not in the shop.

    Our telematics solution gives you access to engine diagnostic data such as fuel usage and fill-ups, odometer readings, engine temperature, oil pressure, RPM, idling, exact engine hours, and more. This makes your maintenance schedules more accurate, so you can avoid paying for service on lightly used vehicles and neglecting vehicles that need servicing more often.

  • Savings from Fleet Tracking

    Vehicle fleet management solutions from MiX Telematics has many benefits. You will know the exact location of each vehicle so you can meet deadlines and your customers' expectations. You can also reduce operating expenses by optimizing your drivers' routes, leading to reduced fuel use and overtime costs. Fleet managers can change routes in real-time so that their drivers can avoid traffic, construction, and accidents, saving time, and reducing downtime.

Contact Us

Many organizations rely on fleet managers to control costs, maximize profitability, and mitigate risks of their fleet vehicles. As a fleet manager, you touch every aspect of fleet operations. Our fleet solutions help you save time and money while increasing efficiencies. Contact us today to further discuss this ins and outs of what is a fleet management system for your business and the many advantages and opportunities available to save money, increase efficiency and more.

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