Articles (en-au)

MiX Sat Comms

MiX Sat Comms

Reliable, global satellite communication from MiX Telematics

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Do your vehicles operate in remote areas with poor GSM coverage?

This can – but shouldn’t have to – lead to a breakdown in communication or high roaming costs, especially for a fleet or HSE manager.
Introducing MiX Sat Comms, a practical yet sophisticated add-on to MiX Fleet Manager that provides reliable and cost-effective global satellite communication in all locations. MiX’s Sat Comms solution provides customers with a cost-effective means of tracking vehicles using the leading iridium satellite system when operating in areas of poor or non-existent GSM coverage.

This ensures uninterrupted access to mobile assets, regardless of connectivity outages.

What’s more is that, as local GSM connectivity fluctuates, MiX Sat Comms automatically determines and switches to the most economical method of communication – either GSM or satellite.

Critical event notifications are therefore never missed. High-risk or high-value loads can always be tracked. And drivers can always communicate back to their offices in the case of an emergency.

Features

  • Global Satellite
    Network
  • Least Cost
    Routing
  • Vehicle
    Tracking
  • Active
    Events
  • Commands to
    Vehicles

Benefits

  • Identify and rectify risky driving behaviours.
  • Data communication and costs can be managed via configuration.
  • Vehicle tracking Active in-trip and out-of trip tracking points can be configured and sent via satellite communication using least cost routing.
  • Configure active events to comply with or bypass the daily limit for critical applications like panic alerts.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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3G Network Closure

3G Network Closure

Prepare your business for the future with MiX Telematics

3G network closure countdown begins. Are you ready?

Telstra has announced its plan to shut down the 3G network by June 2024. This is because of their customers moving from 3G to take up the benefits of newer, faster technology.

This means they are repurposing the 850MHz spectrum, currently used to provide 3G coverage, to support their latest rollout. More information on this can be found on the Telstra website.

Upgrade with MiX

If your fleet currently includes MiX Telematics devices that are not 4G LTE compatible, they will no longer function to provide important vehicle tracking data.
We want to help you through your 3G hardware upgrade and make the transition to newer technology as seamless as possible.
Don’t put it off. The more legacy MiX Telematics technology you have in your fleet, the longer the migration process will take.

Don’t delay.The time to act is now.

Start your migration conversation with MiX today to help ensure a smooth transition by reaching out to your Customer Success Manager or giving us a call on 08 9388 5800.

Frequently Asked Questions

For more detailed information on how the 3G network closure will impact your fleet operations refer to the FAQs below:

  • About the 3G Network Change

    • Why is the 3G network being shut down?

      Telstra has decided to move away from 3G and use the 850MHz spectrum it was on to support the rollout of newer technology. This technology is faster, has lower latency and possesses increased capacity. More information on this can be found on the Telstra website.

    • What does the 3G network closure mean to me?

      If your existing MiX Telematics solution (or components of it) run on the 3G network, we will notify you of this and provide you with details on alternative solutions available to you. This is to ensure continuity of service from June 2024 onward when the 3G network will be switched off. Once the 3G network has been switched off, telematics devices operating on 3G will no longer be capable of providing crucial vehicle tracking data.

      MiX Telematics is aware of the challenges that the 3G network closure poses for your business and as your trusted partner, we will work with you to make this process as seamless and cost-effective as possible.

    • The 3G network closure is not until June 2024. Why are you sending me information on this now?

      MiX Telematics intends to start helping you through this transition as early as possible and to keep you fully informed. We want to use the time between now and June 2024 to work proactively with you if you’re currently using our 3G network today to manage your migration to the more advanced networks.

  • Solutions for You

  • Support from MiX

  • More Information

    • Which MiX Telematics units are affected?

      The list of units impacted by the 3G network closure is as follows:

      • AT1330-440FT0818
      • AT1340-440FT0819
      • LMU30G500-G1000
      • VT1305-440FT0842
      • VT1305-440FT0843
      • VT1330-440FT0821
      • XC2610-440FT0820
      • Remora 1
      • Oyster 1
      • FM 200
      • FM 3306/16
      • FM 3506/16
      • FM 3606/16
      • FM 3707/17
      • MiX 2310 3G - 440FT0854
      • MiX 4000 3G - 440FT0324
      • MiX 6000 3G - 440FT0742
      • MiX Vision MVR – 1004/1204/2214
    • Where can I find out more information?

      Check out the Telstra website or give us a call on (08) 93885800.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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Become A MiX Telematics Technical Partner

Become A
MiX Telematics Technical Partner

As a Technical Partner, you will assist in upgrading vehicle telematics to more advanced systems in order to optimise fleet efficiency.

Become a Technical Partner

Partner with the largest vehicle telematics company in Australia

We are searching for installation companies in Australia who are interested in becoming Technical Partners with MiX Telematics.

With the 3G network closure in Australia approaching, the time is ripe for fleet operators to upgrade to the latest vehicle telematics systems compatible with the latest technology. As such, there’s a significant demand for skilled and efficient installers who can assist in upgrading telematics hardware.

By becoming our Technical Partner, you have the opportunity to work with one of the largest vehicle telematics companies in Australia. 

To get started, please fill out the contact form below with your details and one of our representatives will be in touch with you to discuss your growth opportunities with MiX.

If you are an accessory fitter, auto electrician, vehicle fitter, or an installer with a keen eye for detail, MiX is looking for you.

Become a Technical Partner

3G Network Closure

In June 2024, 3G network coverage will be shut down and systems using 3G will no longer function. This means that fleet vehicles still using legacy technology running on 3G will face compatibility issues if they do not upgrade to more advanced systems.

Find out more about the network closure here.

Upgrade your 3G fleet

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

Please complete the form fields below with valid information to in order to submit the form. Note that we do not accept Gmail, Yahoo, Aol or Hotmail accounts.

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In-cab coaching aids

In-cab coaching aids

Improve Driving Style and Performance

MiX Telematics is a leading provider of fleet management solutions to many of the world’s top passenger transport companies, so we understand how important it is to help deliver the very best service to customers by improving efficiency and passenger comfort.

To do just that, we offer two in-cab coaching aids that assist drivers with improving their driving style and performance.

MiX DriveMate

MiX DriveMate is an ingenious in-vehicle driver display, offered as an extension to the MiX Fleet Manager solution, that alerts drivers to their driving habits through a system of seven LED lights.

If a driver does not self-correct their behaviour, a buzzer sounds to notify them and the associated event will go on to be recorded in MiX Fleet Manager for an authorised person to review.

MiX DriveMate Benefits

Savings Across the Board

With less speeding, harsh acceleration, braking, and cornering comes reduced fuel consumption, vehicle wear and tear, and maintenance costs.

Reduction in Number of Severity of Accidents

When drivers practise safer driving techniques, accidents become less frequent and severe, leading to saved lives and reduced costs.

Ribas

The RIBAS in-cab driving display helps drivers to improve their driving style with the use of alerts that are triggered by predetermined events.

Ribas Benefits

  • Immediate notification to driver of any errors or transgressions while on the road
  • Safer, smoother driving thanks to alerts that allow drivers to self-correct in real-time
  • Improved passenger experience as a direct result of the driver’s improved behaviour
  • Reduced wear and tear on vehicles, and subsequently reduced maintenance costs
  • Improved fuel efficiency as a result of more efficient driving habits, saving time and money
  • Reduced accident severity thanks to safer and more conscious driving habits

Customer Success

Our customers have seen improvements in risky driving behaviours with real-time, in-cab coaching
  • 80% reduction in accidents
  • Improved safety score from 81, to 96 (out of 100)
  • Saw an 83% decrease in at-fault fatal road crashes
  • Saw an 80% decrease in collision rate within 6 months
  • Reduced accident rates by 70%

Information Hub

Access our insights where we explore and unpack relevant topics.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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MiX Integrate

MiX IntegrateTM

Access integrated fleet data to simplify decision-making.

Seamless Telematics Data Integration

Telematics data is invaluable to the safety, efficiency and compliance of your fleet. It helps you identify poor driver behaviour, monitor fuel consumption, improve fleet utilisation, and implement driver training. However, organising this crucial data should be done in a meaningful and accessible way.

To help our customers achieve this, we’ve developed MiX Integrate - an intuitive API platform connector that extracts your driver and vehicle data straight from the source and plugs it directly into any third-party system or program of your choosing.

Using in-depth filtering options and a wide variety of data points, you can select exactly what information gets uploaded to which business system, simplifying fleet-related decision-making.

How it works

Once your telematics data is captured by MiX servers, it’s fed from your chosen telematics solution into the big-picture MiX Integrate platform. Here, you and your development team have a convenient overview of all your telematics data.

On this platform, you can organise your data according to different levels and data points, each level more detailed than the previous one. For example, when you choose to analyse journey data, you can view additional, in-depth information about the driver ID, journey status, hazards on the road, purpose of the journey, and more.

Benefits

View and analyse data based on specific business goals
Easy to set up
Easy to set up
User-friendly
User-friendly
Quickly accessible
Quickly accessible
Flexible
Flexible
Mix Integrate Is Compatible With Many Environments And Many Different Programming Languages.

Information Hub

Access our insights where we explore and unpack relevant topics.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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MyMiX - Driver Coaching

Driver Coaching

Keep drivers engaged with an app that tracks driving performance against company objectives.

Introducing MyMiX

Drivers are the most valuable assets in your fleet, impacting safety and efficiency based on how they drive and perform their daily tasks. Driver coaching is vital to ensure your drivers operate at their optimum and remain engaged while on the road.

MyMiX is a driver-focused app designed to encourage and improve driver engagement. Drivers can see information relevant to their driving performance as well as the completion of tasks.

MyMiX provides drivers with direct access to helpful information that allows them to monitor and manage their performance. This ultimately encourages them to drive more economically and more safely, subsequently helping to positively and directly impact your business's bottom line.

With MyMiX, drivers can see how their driving style compares to their co-workers and identify the areas they need to focus on to improve their driving performance.

MyMiX Helps Customers to Save Lives and Save Money

  • Safer and More Economical Drivers
    Facilitate driving habits that are safer, promoting economical driving and subsequent fuel savings.
  • Information That’s Easily Available
    Drivers can log into their MyMiX profile 24 hours a day, via the web or a mobile device.
  • Strong Performance Culture
    MyMiX gives drivers the opportunity to improve their professional development and contribute to business objectives. They can view their own scores as well as see how they rank compared to site and organisation averages. This promotes healthy competition and helps operators cultivate a strong performance culture.

Safe and Efficient Driving with Mix Drivemate

MiX DriveMate is an in-vehicle driver display that alerts drivers to their driving habits through a system of seven LED lights. It can be integrated with the MyMiX app, enabling drivers to track and monitor their driving performance and scores.

If a driver does not self-correct their behaviour, a buzzer sounds to notify them and the associated event will go on to be recorded in MiX Fleet Manager for an authorised person to review.

Not only does MiX DriveMate promote safe and efficient driving while drivers are on the clock, it also affords them the privacy they require when off the clock too.

  • Savings Across the Board
    With less speeding, harsh acceleration, braking, and cornering comes reduced fuel consumption, vehicle wear and tear, and maintenance costs.
  • Reduction in Accidents
    When drivers practise safer driving techniques, accidents become less frequent and severe, leading to saved lives and reduced costs.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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Fuel Tax Credit

Fuel Tax Credit

Maximise your Fuel Tax Credit rebates with
MiX Telematics and Nuonic

Leverage Telematics Data for Accurate Fuel Tax Credit Calculations

Operating a fleet comes with significant expenses, and fuel costs are often one of the largest items to manage and control.
Fuel Tax Credit Calculations

However, leveraging data captured by your telematics solution can lead to more accurate Fuel Tax Credit (FTC) calculations, potentially increasing your claims by up to 30%.

MiX Telematics, in partnership with Nuonic, a leading-edge data analytics firm, offers Prism, an innovative solution that optimises FTC calculations. With Prism, you can effortlessly claim the Fuel Tax Credits you are entitled to with confidence and ease. By combining real-time telematics data and advanced analytics, Prism delivers market-leading accuracy, providing detailed location and boundary analysis to determine your fleet's precise operations and fuel consumption.

Download Brochure

Precise Calculation and Eligible Activities

Leveraging actionable data captured by MiX Telematics' in-vehicle monitoring system (IVMS), Prism precisely calculates the fuel tax rebate you qualify for, based on eligible FTC activities.

Using this information and your fleet specifications, Prism provides the necessary details to enter into your BAS (business activity statement) or apply the fuel tax allotment to your purchased fuel records through simple online tools. By utilising Prism, customers achieve significantly improved FTC outcomes compared to their previous claims, as higher precision calculations are made using the most detailed data available.

Learn More

Empower Your Fleet With Highly Accurate Reporting

Benefits of Prism:
Claim Fuel Tax
Claim fuel tax credits with confidence and ease.
Automated Monthly Calculations
Save time with automated monthly calculations and reporting that covers your entire fleet.
Maximise claim outcomes
Maximise claim outcomes with highly accurate off-road trip recording and auxiliary fuel consumption reports.
Substantiate your claims
Substantiate your claims with precise reporting and detailed calculations.

Maximise Your FTC Returns With Minimal Effort

With MiX Telematics' Prism solution, you can optimise your Fuel Tax Credit calculations, ensuring you claim the credits you're entitled to accurately and efficiently. By leveraging real-time telematics data and advanced analytics, Prism empowers your fleet with highly accurate reporting, saving time and improving claim outcomes. Take advantage of a no-obligation phone consultation with MiX Telematics to explore how Prism can help you maximise your FTC returns with minimal effort.

book a consultation

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

Fuel Consumption, Fleet

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Electronic Work Diaries

Electronic Work Diaries

(EWD)

This MiX Telematics compliance solution can replace your Written Work Diaries (WWD) with an approved, digital Electronic Work Diary (EWD), to meet all your legal requirements.

Contact Us

Download Brochure

Real-Time Electronic Work
Diary Solution

Keep Your Drivers Safe and Compliant with Chain of Responsibility Regulations.
The Chain of Responsibility (CoR) law ensures that everyone who works with heavy vehicles – from the business that employs a driver, to the place where goods are delivered – is accountable for safety.


Recording driver work hours is now easier than ever with Electronic Work Diaries. MiX Telematics has partnered with Logmaster EWD solution which is used to record work and rest times of heavy vehicle drivers electronically, which can be used as an alternative to Written Work Diaries.
Drivers simply log their work and rest periods by pressing a button on the invehicle driver screen, saving time in their day from reduced manual paperwork.




MiX Telematics has partnered Logmaster EWD to record the work and rest times of heavy vehicle drivers electronically. This joint compliance solution is easy to use, keeps drivers compliant, and helps to reduce fatigue-related accidents.
Drivers simply log their work and rest periods by pressing a button on the in-vehicle driver screen, saving time in their day previously spent updating their Written Work Diaries


Logmaster EWD is approved by the National Heavy Vehicle Regulator, ensuring fatigue compliance across the entire fleet. Managers can now check, plan and review driver work schedules in real-time, in line with Australian Fatigue Schemes.

Key Benefits

  • Provide peace of mind for management
  • Proactively prevent fatigue breaches
  • Improve safety & compliance
  • Manage Chain of Responsibility (CoR) obligations
  • Prompt for break if stationary

Key Features

Key Features - Access driver records

Access driver records

Fit to drive, built-in as standard

Full Statistics

  • Know when you can work and rest
  • Track your night rests and 24-hour rest breaks
  • Card-based design to detail each counting point
Key Features - Access driver records Key Features - Manage Drivers

Manage Drivers

  • Direct linked driver
  • Contractor drivers
  • Manual drivers (coming soon)

Depot Management

Link drivers, roles, users, and vehicles to your depot structure
Key Features - Depot Management Key Features - Vehicle Management

Vehicle Management

Link vehicles to the application

Billing Options

Solo Full-time

Solo subscriptions to keep you on the road.
Automatically email your records to you record keeper.

Business

Linked to a business paying the bill, no hassle to the driver.

Solo Prepaid

If you don’t drive often, pre-paid days last you a year and come in a single pack.
Never get caught on the road without your diary again.

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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Sustainability

WE ARE COMMITTED TO
GLOBAL FLEET SUSTAINABILITY

Here at MiX Telematics, we are committed to reducing CO2 emissions
by optimising fleet operations for our customers to support planet-saving
and futureproofing environmental efforts across the globe.

Improve Fleet Sustainability Now

THE Complete GUIDE TO FLEET SUSTAINABILITY

Learn more about how targeted telematics can result in a significant reduction in operational costs and an increase in fleet sustainability by helping you to economise on fuel and minimise harmful CO2 emissions.
What you can expect from MiX’s Fleet Sustainability Playbook:
    How can telematics help fleet sustainability?
    Global challenges and industry trends
    Innovative technologies on the horizon
    A word from MiX leaders on fleet sustainability

DOWNLOAD PLAYBOOK

Stefan Joselowitz

CEO & Founder of MiX Telematics

“We believe in building long-term partnerships that create an environment in which our customers can operate more sustainably by using fleet management technology to reduce their CO2 emissions."

Stefan Joselowitz

CEO & Founder of MiX Telematics

“We believe in building long-term partnerships that create an environment in which our customers can operate more sustainably by using fleet management technology to reduce their CO2 emissions."

Learn more about how fleet management
can support Electric Fleets

Download our eBook where we delve into the pros and cons when transitioning to EV fleets.

DOWNLOAD E-Book

CUSTOMER SATISFACTION

Our customers play a pivotal role in keeping economies running. We are committed to improving their fleet sustainability by reducing their impact on the environment using fleet telematics. Helping them to reduce operational costs and deliver on their green goals is one of our key business drivers.
BY PARTNERING WITH MIX TELEMATICS, OUR CUSTOMERS HAVE
ELIMINATED TONNES OF HARMFUL CO2 EMISSIONS.

  • SAV AND MIX: AN AWARD-WINNING PARTNERSHIP

    SAV chose MiX Telematics to help create a sustainability strategy for fleet fuel consumption, enhance environmental efficiency and improve safety. In its first year, the environmental services provider succeeded in reducing its carbon emissions by 400 tonnes.

    Read More

  • DS SMITH SAW SIGNIFICANT FUEL SAVINGS WITH MIX

    Within six months of implementation, UK-based transport and logistics company, DS Smith, saw remarkable improvements in driver behaviour, fuel consumption and safety.

    Read More

AN ANNUAL IMPACT OF 540,000 TONNES OF CO2 SAVED
GLOBALLY THROUGH MIX SUSTAINABILITY SOLUTIONS.

85%

REDUCTION IN HARSH BRAKING

73%

REDUCTION IN HARSH ACCELERATION

93%

REDUCTION IN SPEEDING

61%

REDUCTION IN IDLE TIME

16%

IMPROVEMENT IN FUEL ECONOMY

CUSTOMER SUCCESS STORIES

  • DS Smith

    Public Transport

  • European Projects
  • Dreams

    Transport & Distribution

  • ITA Transportes

    Transport & Distribution

WHY CHOOSE MIX TELEMATICS TO IMPROVE
THE SUSTAINABILITY OF YOUR FLEET?

  • GLOBAL LEADER IN CONNECTED FLEET TELEMATICS ACCORDING TO ABI RESEARCH
  • UNPARALLELED GEOGRAPHIC COVERAGE IN MORE THAN 120 COUNTRIES
  • SPECIALIZING IN KEY VERTICAL SEGMENTS
  • LEADING USER EXPERIENCE AND USER INTERFACE VIA AN AWARD-WINNING SAAS PLATFORM
  • 98% CUSTOMER RETENTION RATE
  • MORE THAN 25 YEARS’ INDUSTRY EXPERIENCE
  • 4000+ GLOBAL FLEET CUSTOMERS
  • 130+ CHANNEL PARTNERS
  • WE MOVE THE WORLD FORWARD BY CONNECTING AND PROTECTING CUSTOMERS’ FLEET OPERATIONS
  • TECHNOLOGY THAT HELPS SAVE 540,000 TONS OF CO2 ANNUALLY
  • HELPING TO AVERT 23,500 COLLISIONS PER YEAR
  • SOLUTIONS THAT ACHIEVE SAFETY, SUSTAINABILITY, COMPLIANCE AND EFFICIENCY TARGETS

EXPERIENCE MIX TELEMATICS’ FLEET SUSTAINABILITY SOLUTIONS FOR YOURSELF

All our departments comprise of highly skilled staff who are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of fleet management software and service offerings and all the hardware devices that MiX Telematics designs and manufactures. Fill out the form below to learn more ways our experts can help you achieve your sustainability goals with a sustainable fleet management strategy.

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National Road Safety Week

Drive so others survive

with MiX Telematics

MiX Telematics is proud to support National Road Safety Week 2023 and in doing so, help to prevent deaths or serious injuries on Australian roads.

Take the pledge

As of July 2022, 1,200 Australians lost their lives on our roads with 39,404 people seriously injured*. That is unacceptable.
National Road Safety Week is a great cause and helps to put a spotlight on dangerous driving behaviours, such as speeding, driving while under the influence, fatigue and distraction.
We are encouraging each and every one of you to get involved and make a pledge to save lives:

Take the pledge

As road safety advocates, MiX Telematics has been helping to make fleets safer.

As road safety advocates, MiX Telematics has been helping to make fleets safer. Clients using our fleet management solutions typically benefit from a 50 – 70% reduction in crash rates as a result of identifying and rectifying risky driver behaviours.

Coming together for road safety in Australia - White Paper Download

Coming together for road safety in Australia

White Paper

Free Download

If you’d like to learn more about how MiX Telematics can help to make your fleet safer please get in touch.

Get in touch to make your fleet safer with MiX

Want to know more?

  • Coming together for road safety in Australia

    White paper

    Read more

  • The essential elements of a telematics policy

    White paper

    Read more

MiX Telematics

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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Channel Partners

Channel Partners

MasterSystem Technologies

Papua New Guinea

City: Morobe Province

Telephone: +675 472 7022

www.mastersystems.com.pg

Carcomm

Australia

City: Northern Territory

Telephone: 08 8941 8800

www.carcom.net.au

Airco Instruments

Australia

City: Sydney

Telephone: +61 (02) 9560 2755

www.airco.com.au

Intellifleet Pty Ltd

Australia

City: Wagga Wagga

Telephone: +61 2 69324999

www.intellifleet.com.au

Predict

Indonesia

City: Bekasi City

Telephone: +1 212 736 3100 9

www.ptti.co.id/

W-Locate

Singapore

City: Singapore

Telephone: +65 6259 6972

https://w-locate.com/

Fleet Integrations

Australia

City: Perth

Telephone: +61 419 780 488

www.fleetintegrations.com

Vehicle Technologies Ltd.

New Zealand

City: Wellington

Telephone: +64 4 5671964

www.vehicletech.co.nz

Future Fleet

Australia

City: Brisbane

Telephone: 07 3286 3220

www.futurefleet.com.au

SGESCO

Australia

City: Brisbane

Telephone: +61 7 3715 3715

www.sgesco.com.au

BioWatch

Thailand

City: Bangkok

Telephone: +66 2653 4297

https://gps2go.co/home/

W-Locate

Malaysia

City: Puchong

Telephone: +60 3 8011 4688

https://w-locate.com/

Fleet, partners

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Online Training

MiX Telematics

Online Training Hub

Get started

Welcome to the MiX Telematics Online Training Hub!

This is home to free, expert-led training sessions on a host of topics. These sessions are aimed at helping you get the most from your MiX Telematics solution.

  • Ensuring driver safety during the pandemic with MiX Telematics

    Safety

    Start Training

  • Using Geo-fences to ensure your drivers don't enter into no go zones during the pandemic

    Online Training

    Start Training

  • Locating your during the pandemic with MiX Telematics

    Locating your during the pandemic with MiX Telematics

    Online Training

    Start Training

  • MiX Fleet Manager Fundamentals with MiX Telematics

    MiX Fleet Manager Fundamentals

    Online Training

    Start Training

  • ROI Beyond Road Safety with MiX Telematics

    ROI Beyond Road Safety

    Online Training

    Start Training

  • Rider Safety Motorbike Fleets with MiX Telematics

    Rider Safety Motorbike Fleets

    Online Training

    Start Training

  • Rider Safety Motorbike Fleets with MiX Telematics

    MiX Fleet Manager Fundamentals

    Online Training

    Start Training

Training Schedule

  • Optimise vehicle utilisation with MiX

    1pm AWS / 3pm EST

    Thursday
    17th
    September

  • Optimise vehicle utilisation with MiX

    1pm AWS / 3pm EST

    Thursday
    17th
    September

The MiX Telematics Online Training Hub is updated regularly with new sessions added on a monthly basis. Make sure to return to this page in the future to explore the new content.

For any further queries, please feel free to contact your Customer Success Manager or get in touch with us on +61 (8) 9388 5800.

Driver Safety, Fleet Management

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Fuel Savings Calculator

Fuel Savings Calculator

See how much you can save

Fuel Consumption

Read more …Fuel Savings Calculator

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MiX Insight Agility

MiX Insight AgilityTM

TAKE REPORTING TO THE NEXT LEVEL

Generating reports can be bittersweet. They’re business-critical but often frustrating to compile and tedious to set up. Creating layouts with trends and graphical information can also be time-consuming and take away from other valuable core competencies.

MiX Telematics takes reporting to the next level with MiX Insight Agility, an extension to the MiX Insight Reports suite that allows for dynamic data interaction in Microsoft Excel.

WHAT MIX INSIGHT AGILITY CAN DO FOR YOU?

MiX Insight Agility is accessible to existing MiX Insight Report users and is enabled on request via the MiX Fleet Manager platform. Once enabled, an Excel template populated with fleet and driver data is sent to the user. 

WHAT MIX INSIGHT AGILITY CAN DO FOR YOU?

There is no need to recreate the spreadsheet; instead, it can be instantly refreshed at the touch of a button.

BENEFITS

Fast and Flexible

Fast and Flexible

Unlike with static reports, MiX Insight Agility gives users the power to create and shape customised reports in the format they prefer.

True Autonomy

True Autonomy

Reports and ad-hoc queries can be created without the need to log manual requests for assistance or report development.

This eliminates dependencies on report subscriptions, increases productivity, and saves time.

Easy to Enhance

Easy to Enhance

Once reports are in place, they are easy to alter or enhance, allowing users to customise their analysis to their own need

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DOWNLOAD BROCHURE

FEATURES

NO SEPARATE SIGN-UPS

NO SEPARATE
SIGN-UPS

NO SEPARATE SIGN-UPS

MiX Insight Agility is an extension of MiX’s current reporting suite and uses Microsoft Excel as the user interface. As such, it’s accessible, easy to use, and flexible.

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Better Planning Capability

ALL THE
HOW-TOS

ALL THE HOW-TOS

The Excel template contains detailed instructions, a glossary, links to useful videos, and instructions on how to create PivotTables, PivotCharts, Timelines, and slicers to analyse data and create interactive applications. Support requests can be logged via MiX Assist.

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VARIETY OF DATA FIELDS

VARIETY OF
DATA FIELDS

VARIETY OF DATA FIELDS

Users can explore and analyse a number of areas relating to their data, which can then be easily transformed using familiar tools in Excel to create the desired format and layout.

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COMPATIBILITY WITH EXCEL AND OTHER BI TOOLS

COMPATIBILITY WITH EXCEL
AND OTHER BI TOOLS

COMPATIBILITY WITH EXCEL AND OTHER BI TOOLS

MiX Insight Agility is exclusively built for use with Microsoft Excel. Various plug-ins and data connectors for other BI tools are available on request.

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Information Hub

Access our insights where we explore and unpack relevant topics.

MiX Telematics

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All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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Chain of Responsibility

Chain of
Responsibility Law

ENSURING THE Safety OF ALL TRANSPORT ACTIVITIES ON AUSTRALIAN ROADS

The Chain of Responsibility (CoR) laws in Australia dictate that the duty to comply with transport laws is shared among all parties involved in the road transport supply chain.

It is not limited to drivers but extends to anyone participating in transport activities.

Under these laws, all parties are responsible for ensuring the safe operation of transport activities and can be held legally liable in case of any breaches

Parties in the Chain of Responsibility

The following parties are included in the Chain of Responsibility:

Parties in the Chain of Responsibility
  • Company directors
    Company directors
  • Senior management team members
    Senior management team members
  • Driver employers
    Driver employers
  • Drivers
    Drivers
  • Schedulers
    Schedulers
  • Individuals responsible for loading and unloading vehicles
    Individuals responsible for loading and unloading vehicles (including any goods in the vehicle)
  • Consignors or consignees
    Consignors or consignees
  • Prime contractors for a vehicle
    Prime contractors for a vehicle (in cases where drivers are self-employed)

Obligations and Compliance

Transport operators must demonstrate their commitment to meeting their obligations under the Chain of Responsibility. This involves proactively monitoring and managing driver behaviour and ensuring compliance with speed, fatigue, mass, dimension, and loading standards or actions.

Key Obligations and Potential Breaches

It’s crucial to understand your obligations to ensure compliance and avoid penalties. Breaches can occur in the following instances:
  • Fatigue Management
    Fatigue Management
    Drivers failing to adhere to fatigue management requirements.
  • Speeding
    Speeding
    Drivers exceeding speed limits.
  • Mass or Dimension Limits
    Mass or Dimension Limits
    Vehicle exceeding allowable mass or dimension limits.
  • Loading Requirements
    Loading Requirements
    Failure to meet proper loading requirements.
  • Vehicle Maintenance
    Vehicle Maintenance
    Vehicles not maintained according to roadworthy standards.
Compliance with Chain of Responsibility laws is essential for all parties involved in the road transport industry. Understanding your obligations and proactively monitoring and managing driver behaviour is crucial to ensure safety and avoid penalties. By adhering to speed, fatigue, mass, dimension, and loading standards, transport operators can demonstrate their commitment to compliance and safe operations of the heavy vehicle national law.

MiX Telematics

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All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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MiX Journey Management

MiX Journey Management TM

Efficient electronic journey planning and execution

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WHAT IS MiX JOURNEY MANAGEMENT?

MiX Journey Management is an extension of MiX Fleet Manager Premium that allows for real-time monitoring of all journey related data, from requests and approvals to risk management, safety and compliance. An alternative to manual monitoring systems, this fleet management solution is perfect for operators looking to streamline their journey planning and execution. 

  • MAXIMISE EFFICIENCY

    MAXIMISE EFFICIENCY

    When it comes to fleet management, manual journey planning and monitoring can become tedious and unreliable. With MiX Journey Management, fleet operators are able to plan every route within an easy-to-use online system that does the hard work of capturing data for you. Manage requests, approve journeys and monitor risks through readily available fleet data that allows for prompt, informed decision-making. Additionally, MiX Journey Management is fully integrated with MiX Fleet Manager Premium and MiX SafeDrive, allowing fleet operators to maximise their journey planning efficiency.

  • MONITOR IN REAL-TIME

    MONITOR IN REAL-TIME

    Integrated with MiX Telematics’ vehicle tracking systems, including our fleet camera systems and driver monitoring solutions, every journey captured within the MiX Journey Management system is monitored and updated in real-time. Featuring flexible workflow management options and automated data reporting, this solution carefully monitors vehicles using street-level maps and satellite data to ensure safety and compliance during every journey. From driver fatigue monitoring solutions to AI dashcams and live GPS tracking, fleet operators are able to manage journey-related.

  • REDUCE RISK

    REDUCE RISK

    In addition to robust, real-time monitoring and journey planning features, MiX Journey Management also assists with risk assessments and compliance checks, helping fleet operators identify key issues to reduce overall risk with every journey. The burden of keeping up with corporate health and safety policies is also lifted from operational staff, adding to the many benefits of using fleet telematics solutions. Though MiX Journey Management is suitable across many industries, this solution is ideal for those owning or managing fleets that regularly travel long distances and carry passengers or cargo.

OPTIMISING YOUR FLEET WITH PIVOTAL BENEFITS

With sophisticated, fully integrated features, overhaul your journey management and planning to save costs, reduce risks and improve your efficiency with MiX Journey Manager.
LOWERED RISK
MiX Journey Management helps you identify and eliminate unnecessary risks to help cement your fleet’s reliability on the road. By prioritising the safety of people, vehicles and cargo, your risks are lowered while your reputation is strengthened.
IMPROVED EFFICIENCY
Identifying inefficient processes allows for better vehicle and asset utilisation. As such, MiX Journey Management helps to improve output and reduce overall operational costs for your fleet.
SAFETY AND COMPLIANCE
Helping to facilitate transparency and compliance with even the strictest Health, Safety, and Environment (HSE) policies and procedures, MiX Journey Management ensures that every journey meets the appropriate safety and compliance standards.
PEACE OF MIND
With lowered risks, improved operations and compliance checks in place, fleet operators can rest assured that their fleet runs safely and efficiently with MiX Journey Management.

How it works

MiX Journey Management utilises several tools and products within MiX Telematics’ offerings to bring together risk assessments, compliance checks, driver monitoring and vehicle tracking. This allows for accessible, efficient journey management and planning that reduces operational costs and minimises journey-related risks.

Fully integrated with MiX Fleet Manager Premium to consolidate all your journey planning and fleet management needs, each trip is monitored using collaborative data from our various telematics solutions, including:

  • AI DASHCAMS

    MiX Telematics’ offers a variety of video telematics solutions to assist with the detection and prevention of risky driver behaviour and other journey-related safety concerns. Using AI Dashcams, MiX Journey Management is able to consolidate driving stats to highlight journey-related risks and update journey progress.

    Our AI Dashcam system includes:

    • Road Facing Camera
    • Driver Facing Camera
    • In-cab Facing Camera

  • VEHICLE TRACKING SYSTEMS

    Using MiX Telematics’ GPS tracking technology, fleet operators and owners can count on reliable real-time monitoring of vehicles and assets. Our fleet tracking solutions also provide advanced insights for fuel consumption, driving hours, licensing, driver behaviour, maintenance, and asset utilisation. From fleet tracking for large fleets to smaller commercial operations, MiX Journey Management helps you maximise your ROI through customisable journey reporting based on sophisticated GPS vehicle tracking.

  • DRIVER BEHAVIOUR MONITORING

    A key part of every journey is the driver that goes the distance. With MiX Telematics’ driver behaviour monitoring solutions, journeys are optimised for safety, compliance and efficiency. Fleet operators are privy to data regarding speeding, driver fatigue, seatbelt use, braking, idling and more. Additionally, our Driver Apps support driver wellness, safety, compliance and accountability.

    Our Driver Apps include:

    Electronic Work Diary | MyMiX | MyMiX Tracking

  • ONBOARD COMMUNICATION

    Simplifying communication between drivers, fleet managers and other operational staff, MiX Rovi II ensures that drivers stay informed about the latest journey updates and changes, including job dispatches, driving alerts, route hazards and more. The tool also boasts onboard navigation features and records hours of service to assist with driver fatigue monitoring, safety and compliance.

KEY FEATURES

MiX Journey Management challenges your fleet from journey to journey, helping to identify setbacks and inform risk-based decisions that can improve safety, efficiency and compliance. Every journey is better thanks to several key features, including real-time notifications, journey monitoring, robust reporting, compliance checks and more.

  • INTEGRATED WITH MIX FLEET MANAGER PREMIUM

    MiX Journey Management is fully integrated with MiX Fleet Manager Premium and MiX SafeDrive, making its robust features even more convenient for fleet operators and owners. As the first journey risk management system of its kind to integrate with a premium fleet management solution, MiX Journey Management is backed by years of experience in the vehicle telematics industry. The system is a safe, efficient solution for journey management and planning across several industries.

  • JOURNEY MONITORING

    Working together with MiX’s vehicle tracking systems, each vehicle is automatically monitored from the initial stages of planning through to approval and dispatch. Fleet operators can also monitor various journey stats in real time, including driver safety and road hazards, allowing for speedy identification of safety and compliance issues. Exceptions are generated by the system and instant notifications are relayed to operations staff for further management. Additionally, the system sends progress and status updates while a journey is underway, so operators are always kept up to date.

  • RISK ASSESSMENTS AND COMPLIANCE CHECKS

    MiX Journey Management allows for electronic road hazard assessments to be conducted by approved route assessors. Potential hazards such as roadworks, weight limitations and height restrictions are assessed ahead of a journey. This information is stored on the system for further use, making future route planning even more efficient. The system also enables various static compliance checks to take place, such as licensing and certification for drivers, seatbelt allocation for passengers and vehicle certification for various types of cargo.

  • JOURNEY REQUESTS AND APPROVALS

    All journey requests and approvals are captured into the digital system, where risks are identified and calculated for each journey. This allows for seamless management of associated risks relating to the driver, environment and assets. A risk rating is given to each journey request based on our telematics data. Fleet operators are then able to follow a flexible approval process, using the risk rating to make informed decisions and ensure safety and compliance throughout every journey.

  • NOTIFICATIONS IN REAL-TIME

    Fleet operators stay informed thanks to real-time notifications sent via email, text and our online portal. MiX’s vehicle tracking software issues exception-based notifications, so when there is a deviation from a route plan, operations staff are notified right away. All progress updates, journey statuses and risk-related data are consolidated onto a single landing page within the system, creating an accessible overview of the journey and making light work for operations staff monitoring progress.

  • DETAILED REPORTING

    Beyond planning, managing and monitoring journeys, MiX Journey Management also collects data for detailed reporting. For the purpose of Key Performance Indicator (KPI) reporting, fleet operators can access stats such as how many journeys were approved, who approved them, how many were flagged as high-risk, and how many went according to plan. Cube technology also allows for the visualisation of data as opposed to using static reports, so reporting is not only robust but clean, concise and accessible too.

Information Hub

Access our insights where we explore and unpack relevant topics.

Contact us

All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

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MiX Asset Manager

MiX Asset ManagerTM

Safeguard and monitor all your non-vehicle assets with
real-time data.

What is asset manager?

MiX Asset Manager is an automatic and electronic registry of assets, giving you access to their statuses and whereabouts, both historically and in real-time.

Protecting and securing your assets is crucial in maintaining an efficient fleet. Obtain maximum visibility of your non-vehicle assets, to streamline operations.

FOR INDUSTRIES WHERE NON-VEHICLE ASSETS ARE JUST AS IMPORTANT AS VEHICLES AND DRIVERS

MiX Asset Manager offers superior protection for assets of all kinds – mobile and fixed; with or without a dedicated power source – across a wide variety of industries.
Non-vehicle assets are just as important

AUTOMATE YOUR ASSET MANAGEMENT

MiX Asset Manager helps you improve visibility and control over your assets, at all times, helping you optimise asset deployment and utilisation by:
Paperless Asset Management
Located and/or tracked on a map – historically or in real-time
Located and/or tracked on a map – historically or in real-time
Located and/or tracked on a map – historically or in real-time
Managed in terms of service intervals and odometer readings
Located and/or tracked on a map – historically or in real-time
Billed for more accurately when rented out.

FEATURES:

Up close and personal with your assets
  • Flexible hardware options (regarding power and installation)

  • Asset information and reporting capabilities

  • Live and historical tracking with tracking devices

  • Optimised mobile accessibility

  • Driver and vehicle license/certification management
  • Task management
  • Journey management
Features of Asset Manager

BENEFITS

Long term maximum gains, minimal risk
  • INCREASE VISIBILITY AND UTILISATION
  • REDUCE RISK
  • MAXIMISE REVENUE
  • MINIMISE COSTS
  • STREAMLINE PROCESSES

Information Hub

Access our insights where we explore and unpack relevant topics.
MiX Telematics

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All our departments comprise of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

Tracking, Asset Management, Fleet Management

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Home - Australia - MiX Telematics

Are you interested in becoming a partner with MiX or do you want to upgrade your fleet network?

Please select the option below most suited to your needs.

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A GLOBAL LEADER IN

FLEET AND MOBILE ASSET MANAGEMENT
SOLUTIONS

  • Business Update

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    Powerfleet & MiX Telematics Announce Transformative Business Combination.

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    To read about our full financial year results, please click the button below.

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    MIX KPI MANAGER

    Introducing the newly launched MiX KPI Manager. Set KPI targets and actively monitor progress for proactive fleet management at your fingertips.

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    Are you ready for the 3G Sunset?
    The 3G network is closing down across Australia by June 2024. Don't delay. Take action now.

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    AI VIDEO BASED SAFETY

    Drivers and fleet managers get real-time alerts for risky driving with road- and in-cab facing integrated AI dash cams that help improve safety.

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Why should you choose MiX Telematics for your fleet?

MiX Telematics develops and implements connected fleet and mobile asset management solutions for customers across the globe. We focus our energy on creating hardware and software that is specific to our customers’ requirements and aim to build long-term partnerships.

No matter how big or small your fleet is, which vehicles or assets you own or in which industry you operate, we have the expertise to solve your unique problems and upgrade your fleet operations using state-of-the-art data collection methods and intelligent reporting.

Fleet & Asset Management

How can MiX Telematics help you?

Talk to Us

  • Keep vehicles serviced and safe for the road.

    Monitor driver fatigue and distraction.

    Monitor driver performance and implement a scoring system.

    Develop and apply targeted driver training programs and customised safety policies.

  • Enhance route planning and real-time delivery scheduling.

    Lessen carbon emissions and environmental impact.

    Reduce fuel costs and usage by identifying and correcting inefficient driver behaviours.

    Optimise vehicle uptime by monitoring licensing and scheduling pre-emptive maintenance electronically.

  • Gain access to accurate electronic records on region-specific compliance requirements.

    Track maintenance and licensing to ensure vehicles are roadworthy and safe.

    Ensure drivers are trained, certified and fit to work.

    Get real-time notifications and alerts regarding violations and compliance obligations.

  • Reduce asset theft and abuse via real-time and historical tracking.

    Implement video monitoring to assess unsafe driver behaviour and road risks.

    Identify drivers to protect your fleet against misuse.

    Implement vehicle access control and geofencing.

  • Monitor fuel use

    Fleet management for EVs

    Energy management

    Data management

    Driver monitoring

SOLUTIONS FOR ALL FLEETS

We stay ahead of the curve by listening to the unique needs of our customers and keeping up with the latest technology.

Our offerings include:

  • All-inclusive fleet management solutions
  • Vehicle tracking
  • Mobile and fixed asset management
  • Road-facing, driver-facing and external dash cams
  • Electronic login devices
  • In-cab displays
  • Hours of service management
  • AI-powered reporting suite
  • Driver engagement apps
  • Other...
Solutions for all Fleets

See More

Dashboard-Cameras

video-based

Fleet Management

70 %
Seatbelt
Usage
-60 %
Vehicle
Collisions
-65 %
Driver
Speeding
-80 %
Driver
Distraction
Frost & Sullivan’s 2020 video telematics white paper cites that video telematics can lower driver distraction by 80%, reduce speeding by 65%, increase seatbelt use by 70% and reduce collisions by 60%.

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Connected & Protected Fleets With MiX

With more than 25 years of industry expertise and SaaS solutions that provide the gold standard in driver safety and fleet efficiency, entrust MiX to help propel your business.
OVER 120+ COUNTRIES
OVER 120+

COUNTRIES

DECADES OF EXPERIENCE
DECADES OF

EXPERIENCE

AWARD WINNING
AWARD

WINNING

24/7 CUSTOMER SUPPORT
24/7 CUSTOMER

SUPPORT

1 MILLION GLOBAL CONNECTIONS
1 MILLION GLOBAL

CONNECTIONS

CUSTOMER SUCCESS

After implementing the MiX Telematics solution, our driver behavior score improved by 98.7%, something that was way beyond our expectations. Our vehicle maintenance costs have reduced significantly, giving us a saving of over $40,000 on suspension repairs alone. For our bigger clients, safe driving habits are of paramount importance and the ability to identify unruly operator behavior with the assistance of MiX’s technology has helped us retain them for continued future success. .

MiX IS A GLOBALLY RECOGNISED LEADER

ABI Research, commercial telematics vendors competitive ranking, QTR 3, 2022.
  • Fleet Safety Product 2020
  • Leader
  • Company Driver-2017
  • Top Innovator
  • Fleet Safety Product 2017
  • Top Implementer
  • Fleet Safety Product 2016
  • Vehicle, Driver and Cargo Monitoring

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WE ARE PROUD PARTNERS TO GLOBAL LEADERS

MiX Telematics

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All our departments comprize of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and telematics services as well as all the hardware devices that MiX Telematics designs and manufactures.

Mining, Asset Management, Fleet Management, Driver Behaviour

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